Role: Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
SKILLS/QUALIFICATIONS:
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Must be at least 21 years of age
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Must possess a positive attitude and work well with other team members
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Must be neat, clean and well groomed
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Must be familiar with the menu, preparation procedures and prices
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Good understanding of basic math
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Must be literate and able to communicate in English (verbal, written, listening) when dealing with staff and guests.
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Ability to follow directions and keep accurate records
REQUIRED CERTIFICATE/LICENSE:
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Valid Clark County Health Card
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TAM Card (Alcohol Awareness Card)
MAJOR JOB DUTIES:
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Perform all related Deli attendant job duties including greeting guests in a positive, friendly manner with a warm welcome.
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Take and input Deli orders into POS, accurately receive and tender payment, make proper change, knowledge of all types of transactions including complimentary sales, coupons and vouchers issued by casino.
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Expedite order in a timely manner.
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Prepare and pack food and beverage orders.
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Refill and maintain stock in all stations required in manual.
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Assist in maintaining Deli display cases.
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Maintain cleanliness of all surrounding areas in the Deli in accordance with health and safety standards.
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Assist all co-workers as needed to provide the guest with a consistent customer experience.
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Adheres to all Company, Safety and Department policies and procedures.
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Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations.
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Builds brand loyalty by living the JW Marriott Core Values.
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Performs other duties as requested by management.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a quick serve food environment. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking.
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Interacts with management, applicants, fellow Associates and/or guests.
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Ability to verbally communicate effectively with guests and coworkers
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Requires prolonged standing, walking and mobility.
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Requires bending and reaching.
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Requires lifting items weighing up to 40 lbs.
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Prolonged periods of standing and/or walking
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Requires eye/hand coordination.
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Requires stooping upward reaching.
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Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions.
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Possible exposure to cleaning chemicals and which requires use of personal protective equipment (PPE)
