Top 1657 Desktop technologies analyst Jobs

Help Desk Analyst
WIRED TECHNOLOGY LLC —McDonough, GA
- $25 - $35 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
11h
GIS Developer
OSMOSE UTILITIES SERVICES INC —Atlanta, GA
- From $90,000 a year
- Full-time
- Background check
- Computer Science
- System design
- Health savings account
- Disability insurance
11d
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
BCBA Coordinator of Instructional Supports
The Learning Tree, Inc. —Mobile, AL
- Full-time
- Background check
- Working with individuals with developmental disabilities
- Clean driving record
- Travel reimbursement
- Continuing education credits
Quick Apply
Board Certified Behavioral Analyst (BCBA)
Central Valley Training Center Inc. —Stockton, CA
- $44.32 - $48.08 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Current TB test
- Continuing education credits
- Mileage reimbursement
Quick Apply
HVAC Technical Services Analyst II
Rheem Manufacturing —Dayton, OH
- From $75,000 a year
- Full-time
- Background check
- Microsoft Excel
- Marketing
Quick Apply
11d
Operations Center Analyst (Required Experience: Military, Law Enfor., Dispatcher, or Public Safety)
ZeroEyes —Conshohocken, PA
- Weekends as needed
- Background check
- Military
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
Systems/Infrastructure Analyst
WilsonCTS —Charlotte, NC
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- System design
Quick Apply
14h
Human Services Network Analyst
County of Sonoma —Santa Rosa, CA
- $68.26 an hour
- Full-time
- Pass drug screening
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Director, Data Insights
SPECTRUM —Greenwood Village, CO
- $138,800 - $246,400 a year
- Computer science
- 7 years
- Computer Science
- Opportunities for advancement
6d
Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
- $90,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
IT Support Specialist (BHJOB1435_35431)
Astyra Corporation —Mechanicsburg, PA
- $22.50 - $25.00 an hour
- Contract
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
17h
Quality Control Analyst
Vaco by Highspring —San Antonio, TX
- $26 - $32 an hour
- Contract
- Mid-level
- Office
- 3 years
Quick Apply
QA Analyst 1
Vaco by Highspring —San Antonio, TX
- $25 - $35 an hour
- Contract
- Mid-level
- Office
- 3 years
Quick Apply
GIS Analyst
True Grid —Remote
- $35 - $50 an hour
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- 3 years
Quick Apply
10d
Power Platform Developer (On-site MN Based)
Dedicated Financial GBC —Shoreview, MN
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Free parking
- Paid training
Quick Apply
Desktop Support Technician
OPEN DOOR FAMILY MEDICAL CENTERS, INC. —Tarrytown, NY
- $25.64 - $28.21 an hour
- Overtime
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Windows and Virtualization Systems Analyst with Active Secret Clearence
APR Consulting Inc —Roy, UT
- $103.05 an hour
- Contract
- Office
- Windows
- Master's degree
Quick Apply
11h
Service Desk Analyst
Brooksource —Harrisburg, PA
- Up to $20 an hour
- Contract
- Word processing
- Computer literacy
- Writing skills
Quick Apply
AIT Analyst
CGI Group, Inc. —Fort Worth, TX
- $80,000 - $100,000 a year
- Ability to walk for extended periods
- Writing skills
- English
- Paid parental leave
- Paid holidays

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Help Desk Analyst

WIRED TECHNOLOGY LLC
McDonough, GA

Quick Apply

Job Details

Full-time
$25 - $35 an hour
11 hours ago

Qualifications

Desktop computer repair
Managing technical support teams
Customer communication
Managing teams in a customer support role
Team management
Desktop administration

Full Job Description

We are seeking a skilled and dedicated Help Desk Analyst to lead our technical support team. The ideal candidate will possess a strong background in IT support and customer service, with a focus on providing exceptional assistance to our users. This role requires effective communication skills, technical expertise, and the ability to manage a team in a fast-paced environment. The position will oversee the daily operations of the help desk, ensuring that all support requests are handled efficiently and effectively. We are considering both part-time or full-time candidates.

Duties

Provide guidance and support to ensure high-quality service delivery.
Oversee the troubleshooting of software and hardware issues across various operating systems including Windows and mobile OS.
Ensure effective management of IT infrastructure, including computer networking, VPNs, firewalls, and LAN setups.
Utilize tools such as NinjaRMM for ticket management and tracking.
Conduct regular training sessions for staff and clients on technical support best practices and customer service skills.
Monitor help desk performance metrics to identify areas for improvement and implement necessary changes.
Maintain documentation of processes, procedures, and knowledge base articles for user reference.
Act as an escalation point and backup for Tier 1 support.

Experience

Proven experience in technical support or help desk management roles.
Strong knowledge of computer management principles and IT infrastructure.
Proficiency in Microsoft 365 applications and software troubleshooting techniques.
Experience with desktop support tasks including installation, configuration, and maintenance of computer hardware.
Experience with remediation of account hijacks and ransomware.
Familiarity with networking concepts such as LAN configurations, VPNs, firewalls, and security protocols.
Excellent communication skills with a focus on customer service excellence.
Ability to work collaboratively in a team-oriented environment while managing multiple priorities effectively.

License/Certification:

CompTIA Network+, A+, Microsoft or similar certification (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop technologies analyst jobs

Help Desk Analyst

GIS Developer

Experienced Technical Support Analyst

BCBA Coordinator of Instructional Supports

Board Certified Behavioral Analyst (BCBA)

HVAC Technical Services Analyst II

Operations Center Analyst (Required Experience: Military, Law Enfor., Dispatcher, or Public Safety)

Systems/Infrastructure Analyst

Human Services Network Analyst

Director, Data Insights

Helpdesk Support Analyst

IT Support Specialist (BHJOB1435_35431)

Quality Control Analyst

QA Analyst 1

GIS Analyst

Power Platform Developer (On-site MN Based)

Desktop Support Technician

Windows and Virtualization Systems Analyst with Active Secret Clearence

Service Desk Analyst

AIT Analyst

I want to receive the latest job alert for desktop technologies analyst

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