20 Best m&t bank jobs in gaithersburg, md (Hiring Now!)

Bilingual Spanish Universal Banker - Montgomery County Branches
M&T Bank —Gaithersburg, MD3.4
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
4d
Bilingual Spanish Universal Banker- Rockville MD
M&T Bank —Rockville, MD3.4
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
1d
Commercial Payment Sales Consultant II
M&T Bank —Rockville, MD3.4
Analyze clients’ current payments structure and pricing, and develop customized solutions to meet the clients’ needs.
Relationship Banker - Poolesville MD
M&T Bank —Poolesville, MD3.4
Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales…
Bilingual Spanish Universal Banker - Montgomery County Branches
M&T Bank —Gaithersburg, MD3.4
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Bilingual Spanish Teller - PG County Branches
M&T Bank —Laurel, MD3.4
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience.
6d
Mortgage Originator- Rockville
M&T Bank —Rockville, MD3.4
Interviews applicants to collect and analyze information regarding their income, assets, debts and credit data as well as their needs, desires, and earnings to…
Universal Banker - Frederick MD / Weis Spring Ridge Branch
M&T Bank —Frederick, MD3.4
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
12d
Part Time Teller (25 hours/ week) - Bethany Lane Branch
M&T Bank —Ellicott City, MD3.4
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience.
11d
Bilingual Spanish Branch Manager - Montgomery County MD
M&T Bank —Gaithersburg, MD3.4
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. OR, in lieu of degree,.
Relationship Banker - Bethesda MD / One Bethesda Branch
M&T Bank —Bethesda, MD3.4
Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales…
4d
Mortgage Originator- Frederick
M&T Bank —Frederick, MD3.4
Interviews applicants to collect and analyze information regarding their income, assets, debts and credit data as well as their needs, desires, and earnings to…
Bilingual Korean Branch Manager - Montgomery County MD
M&T Bank —Gaithersburg, MD3.4
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. OR, in lieu of degree,.
Bilingual Spanish Relationship Banker- Herndon VA
M&T Bank —Herndon, VA3.4
Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales…
6d
Universal Banker FLOAT- Bethesda MD
M&T Bank —Bethesda, MD3.4
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
10d
Teller- Dobbin Road Branch
M&T Bank —Columbia, MD3.4
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience.
Relationship Banker- Falls Church Branch/ Falls Church, VA
M&T Bank —Falls Church, VA3.4
Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales…
4d
Business Banking Senior Relationship Manager (Hybrid)
M&T Bank —Washington, DC3.4
Network with centers of influence to develop business including accountants, attorneys and other referral sources. Revenue of $300M to $500M.
Bilingual (Korean) Speaking Relationship Banker near Ellicott City, MD
M&T Bank —Ellicott City, MD3.4
Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales…
1d
Senior SBA Loan Officer
M&T Bank —Rockville, MD3.4
Ability to network through social media sites such as LinkedIn. Self-originate new business, structure loans, manage risk and credit decisions, in partnership…

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Bilingual Spanish Universal Banker - Montgomery County Branches

M&T Bank - 3.4 Gaithersburg, MD

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Job Details

Full-time 4 days ago

Qualifications

Bilingual
Spanish
Sales
Customer service
Writing skills
English
High school diploma or GED
Supervising experience
1 year
Telemarketing
Communication skills
Retail sales
Time management

Full Job Description

Must be fluent in Spanish and English

Position will be in one of our branches in Montgomery County (Rockville, Gaithersburg, Olney)

Overview:

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.

Primary Responsibilities:

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer’s identified needs.

Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.

Explain the high-level criteria used to decision loan applications.

Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.

Follow the Bank’s sales process and provide simplified, customer-focused advice and guidance.

Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.

Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.

Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.

Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.

Resolve and accurately log all customer complaints in the appropriate system.

Review, approve and help resolve Consumer and Business Banking customer overdrafts.

Accurately complete customer transactions.

Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.

Complete other related duties as assigned.

Scope of Responsibilities:

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.

Managerial/Supervisory Responsibilities:

Not Applicable

Education and Experience Required:

High school diploma or equivalent (GED) and a minimum of 1 year’s proven retail sales, call center, customer service, or telesales experience

Ability to fluently communicate both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an online assessment.

Strong verbal communication skills

Strong interpersonal skills

Ability to interact with varying customers (consumer to small business)

Ability to effectively handle difficult customer conversations

Well-organized

Proven time management skills

Proven prioritization skills

Ability to work under critical time constraints in a team environment

Proficiency with internet user-level technology

Education and Experience Preferred:

Proven referral and/or sales ability

Physical Requirements:

Ability to stand for long periods of time

Prolonged use of hands and fingers

Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.

Ability to read fine print

Ability to interact with customers in an open face-to-face work environment

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.00 - $30.39 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Gaithersburg, Maryland, United States of America

Apply Now

m&t bank jobs in gaithersburg, md

Bilingual Spanish Universal Banker - Montgomery County Branches

Bilingual Spanish Universal Banker- Rockville MD

Commercial Payment Sales Consultant II

Relationship Banker - Poolesville MD

Bilingual Spanish Universal Banker - Montgomery County Branches

Bilingual Spanish Teller - PG County Branches

Mortgage Originator- Rockville

Universal Banker - Frederick MD / Weis Spring Ridge Branch

Part Time Teller (25 hours/ week) - Bethany Lane Branch

Bilingual Spanish Branch Manager - Montgomery County MD

Relationship Banker - Bethesda MD / One Bethesda Branch

Mortgage Originator- Frederick

Bilingual Korean Branch Manager - Montgomery County MD

Bilingual Spanish Relationship Banker- Herndon VA

Universal Banker FLOAT- Bethesda MD

Teller- Dobbin Road Branch

Relationship Banker- Falls Church Branch/ Falls Church, VA

Business Banking Senior Relationship Manager (Hybrid)

Bilingual (Korean) Speaking Relationship Banker near Ellicott City, MD

Senior SBA Loan Officer

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m&amp;t bank jobs in gaithersburg, md

m&t bank jobs in gaithersburg, md