Operations & Finance Manager
Reports To: Co-Executive Director, People & Culture
Employment Status: Full-Time
FLSA Status: Exempt
ABOUT THE ORG
The Refugee Community Partnership (RCP) is a grassroots community-based organization using language justice and community-designed solutions to protect the safety and well-being of refugee and migrant communities. RCP connects people to the resources they need while mobilizing institutions to eliminate barriers to access.
Investing in and centering the leadership of RCP communities, we are a vibrant community where people who’ve experienced forced displacement are shaping the institutional practices that impact them, and transforming the harmful dominant narratives about refugee and migrant communities in the American South.
Working with over 1,300 refugee and migrant residents across Orange and Durham
Counties in North Carolina, RCP has grown immensely over the last few years, and as we grow, are committed to maintaining our scrappy, grassroots and community-rooted personality and values. We have an organizational budget of $1.3M, and a staff team of
15, the majority of whom hail from refugee and migrant communities, including 50% of our leadership. We practice a shared leadership structure as a team of 4 Co-Executive
Directors, and are building toward participatory governance practices like collaborative decision making, leadership development of all staff, and a Board model that positions the Board of Directors as supportive coaches and mentors for staff.
Our Guiding North Stars, which ground what we do and how we do it, are:
● Relationships First: Be in authentic relationship with each other and with RCP
Members. Prioritize these connections.
● Community-led Solutions: Organize the resources and spaces necessary for RCP communities to be the architects and designers of solutions. Continuously report back to RCP communities, and adjust as community priorities evolve.
● Anti-Racism: Center the voices that most often go unheard; examine and disrupt structures and mindsets of white supremacy culture and dominance, internally and externally. Intimacy over efficiency; purpose over productivity.
● Courageous Experimentation: Creatively try out new and unconventional ideas; take risks, iterate as you go, gather lessons learned, and try again.
● Continuous Co-learning: Listen, self-reflect, and adjust as you uncover new information; practice the art of humble and continuous unfolding.
ABOUT THIS POSITION
RCP’s Operations & Finance Manager keeps the internal organizational ecosystem running smoothly. Building and maintaining operational and administrative systems, stewarding the flow of financial resources, strengthening finance and internal risk management, the right person for this role can work with non profit budgets, create financial forecasts, interpret operational systems to make system improvements, and help create organization-wide processes. This position is part of the Organizational
Synergy Team and reports to the Co-Executive Director, People & Culture.
THE NUTS & BOLTS
Finance & Risk Management (40%)
● Manage daily finance and accounting operations including account payable and receivable, payroll, credit card system management, and monthly account reconciliation
● Manage internal invoice payments and payroll, ensuring all necessary documentation is recorded and submitted
● Oversee RCP’s Operations & Finance team, including creating and reviewing policies, budgeting, and conducting regular assessments of financial processes
● Serve as primary liaison with accountant to monitor banking and financial activity, and manage bookkeeper
● Lead annual audit, annual organizational budget creation and monitoring, and financial reporting to illustrate the financial health of the organization
● In partnership with the Program Manager, develop, distribute and monitor program budgets
● Train and provide ongoing support to RCP staff on finance procedures and
policies
● Manage the organization’s revenue, ensuring income is appropriately documented and restricted within Quickbooks and Salesforce, and manage accounts receivable in partnership with the bookkeeper
● Participate in Board-related finance meetings and committee work as needed
Operations (50%)
● Develop training tools and infrastructure to support staff in utilizing RCP technology platforms and Salesforce Database.
● Establish and conduct regular “data audits” to ensure data is up to date and accurate across Salesforce features.
● Be the “face of Salesforce” for RCP staff; create opportunities for continuous learning and encourage new feature ideas / suggestions from staff; proactively identify necessary features that would increase efficiency and work with
Salesforce Development Consultant to implement
● Regularly review data security across RCP’s technology platforms and manage needed password changes, and process updates.
● Manage lease agreements, contracts, and vendors, and ensure timely payments and renewals
● Manage office needs proactively addressing issues as they arise to ensure a productive and comfortable working environment for staff
● Oversee HR administration by supervising Administrative Coordinator
Team and Organizational Responsibilities (10%)
These are organization-wide responsibilities that all staff hold:
● Spend 4 hrs/month building relationships with RCP Members through 1:1 support or attending gatherings/events, contributing to strengthening the deep roots with RCP communities
● Participate in team efforts to meet program vision, strategy, and planning
● Contribute to the positive morale of the team and embody RCP’s cultural values
● Provide and receive feedback regularly
● Engage in professional development opportunities
Skills Required
● Have 2+ years of experience in nonprofit finance, compliance, and/or accounting
● Have demonstrated skills in project management, problem analysis, and systems
creation
● Advanced Excel proficiency
● Familiar with Google Worksuite and Quickbooks (or similar financial CRM software)
● Highly technology-fluent - able to learn and utilize new technologies quickly and with ease
Desired but not required
● Fluent in Spanish and English
● Familiar with Salesforce
To succeed in this role, you:
● Have lived experience with migration and/or are an active member of a highly diverse community
● Are highly organized and persistent. You have an eagle eye for details. You take initiative and think creatively about different routes to use to get to the finish line
● Are a tech whiz and love building beautiful systems and workflows
● Love data, and building data systems and core processes that help illustrate the impact of RCP’s work
● Have excellent judgment. You have a high level of discretion in protecting confidential and sensitive information
● Emotionally intelligent and self-aware. You have a regular practice of self-reflection in service to your personal growth
● Are a clear communicator. You are able to clearly communicate work boundaries, expectations, and deliverables, and can give and receive feedback regularly and openly
● Enjoy scrappy teams. You’re excited by both the opportunities and the challenges of being the second hire for an operations team in an early-stage nonprofit.
● Highly adaptable. Able to pivot with changing priorities and managing competing deadlines
● Able to attend ~1-2 Board meetings/year which occur during evening hours
● Have reliable transportation
● You are committed to our mission and our Guiding North Stars
COMPENSATION & BENEFITS
Salary
This is a full-time, 40-hr/week position with a salary range of $47,500-$67,500, commensurate with experience.
Benefits
● Excellent employer-paid health insurance with voluntary dental, vision, and spouse/children/family coverage + HRA account with monthly employer contribution
● 14 paid holidays per year
● 5 weeks of Seasonal Rest/year + Open PTO (also known as Unlimited PTO), which covers sick leave, vacation, bereavement leave, menstrual leave, mental and emotional recovery days, etc.
● Language Equity Pay for multilingual staff who speak languages other than
English for their work responsibilities
● Paid Parental Leave
● Professional development budget
● Sabbatical after 5 years of full-time employment
● Flexible working environment, with opportunity for hybrid in-person/remote work after strong performance during initial 3 month period
● Being a part of a team that cares greatly about each other’s mental and emotional health, encouraging each other to take breaks and time away to recharge.
Location
This position works out of the RCP office, located in Carrboro, NC. Hybrid remote + in-office work possible after successful completion of 90 day review period with strong performance.
Recruitment Process & Timeline
We will begin scheduling interviews November 6, 2023. Start date is January 8, 2023, though we are open to an earlier start date for the right person.
Our hiring process involves:
● Applicants who meet the criteria will be scheduled for a short initial interview via
Zoom
● Applicants who advance in the process will be scheduled for a second round of interviews with our hiring committee.
● Those who proceed to the second round will be asked for 3 work references.
To Apply
To apply, submit the following to [email protected] with “Ops & Finance Manager” in the subject line:
1. Your resume
2. A thoughtful letter that addresses: a. Why are you interested in joining RCP and working with refugee and migrant communities? b. What is your previous experience in operations and finance management, and how have you contributed to the success of previous organizations in these areas?
We believe that communities most impacted by displacement must be centered in the work we do, therefore people with lived refugee or migrant experience are strongly encouraged to apply. Equal employment opportunity and having a diverse staff are fundamental principles at RCP, where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law.
Tipo de puesto: Tiempo completo
Sueldo: $47,500.00 - $67,500.00 al año
Puede trasladarse/mudarse:
- Carrboro, NC 27510: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Pregunta(s) de postulación:
- Have you accumulated 2 or more years of experience in nonprofit finance, compliance, and/or accounting?" (Yes/No)
Lugar de trabajo: Empleo presencial
