General Dynamics Information Technology - Falls Church, VA 3.8

3 – 4 years of relevant experience as a Major incident manager. Good Customer Service skills (separate from Help Desk Tech support skills)....

Estimated: $98,000 - $130,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Verizon - Waltham, MA 3.9

Experience working with global service desk and incident management functions. Strong technical skills in networks, managed services, CPE, applications hosted...

Sponsored

Uline - Pleasant Prairie, WI 3.3

IT Service Desk Manager - 3rd Shift. Oversee day-to-day activities of 3rd shift IT service desk operators. A successful candidate will have experience managing...

Estimated: $70,000 - $99,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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Tessenderlo Kerley, Inc. - Phoenix, AZ 

To maintain a customer centric help desk team by providing 24/7 service to ensure business continuity. Manage the lifecycle of all standard Service requests by...

Estimated: $52,000 - $71,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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NTT America Inc. - Herndon, VA 

Act as technical team lead for the service delivery organization including the service desk. NTTA is looking for a IT Service Manager to manage the delivery of...

Estimated: $77,000 - $110,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Managed Solution - San Diego, CA 

Under the guidance and management of the Director of Technical Services, the Managed Operations Center (MOC) Manager ensures exceptional service for managed...

Estimated: $53,000 - $71,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

IMA Financial Group - Job, WV 4

Oversee IT Support processes & Service Desk to include:. Manage Service Desk, Support Analysts, Service Request functions and all related processes ensuring...

Estimated: $58,000 - $78,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Cummins Inc. - Columbus, IN 3.9

Ready to think beyond your desk? This is an exciting opportunity in Columbus, Indiana for an IT Support Manager....

Estimated: $73,000 - $100,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Sonesta - Newton, MA 4

Track and analyze trends in Service Desk requests and generate statistical reports with which to reduce service desk demand through improvements in product,...

Estimated: $100,000 - $130,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Coty Inc. - Raleigh-Durham, NC 3.8

Global Service Delivery Manager. RemedyForce Configuration, Global Service Desk SOP, Knowledge Transfer, Application Specifications, Service Level Management...

Estimated: $97,000 - $130,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Aqueity, Inc. - Oak Brook, IL 

Service Desk Coordination:. Report the utilization of IT Support resources and successful completion of service requests to the Services Manager....

$35,000 - $45,000 a year

WSSC - Laurel, MD 3.5

Leads WSSC’s IT Service Desk operation and continues to drive a customer- centric approach. Tracks, measures and reports on key support performance metrics...

$110,000 - $170,000 a year

Sound Physicians - Tacoma, WA 

The IT Service Support Manager is responsible for managing the Tier 1 Service Desk department with locations in Tacoma, WA, Brentwood, TN and Westlake, TX....

Estimated: $69,000 - $95,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Inspiritec - Philadelphia, PA 3.5

IT Help Desk Manager. The minimum qualifications for the IT Help Desk Manager include:. Experience in providing IT help desk services to government institutions...

Estimated: $49,000 - $65,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Petroleum Marketing Group - Woodbridge, VA 

Oversee all help desk tickets, requests, incidents and problems. Do you have a minimum of 2 years' experience as an IT Help Desk Manager?...

Estimated: $49,000 - $69,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

CPI Card Group - Nashville, TN 3.1

IT Help Desk and deskside support b. Provide periodic (daily/weekly/monthly) reporting on key Help Desk & Support metrics and SLA performance....

Estimated: $74,000 - $93,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Inspire Brands - Atlanta, GA 

The Arby's IT Service Manager is a key individual on the Service Desk team. Track and analyze trends in Service Desk requests, incidents and changes, working...

Estimated: $86,000 - $120,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Fiat Chrysler Automobiles - Auburn Hills, MI 4.1

This includes managing the initial incident, the operations of the level 1 help desk, and the priority incident response team....

Estimated: $79,000 - $110,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

NATIONAL GRID CO USA (NE POWER) - Syracuse, NY 3.9

Accountability fordelivery of all services within the Service Desk portfolio, and maintaining theoperational availability and performance to the defined service...

Estimated: $53,000 - $74,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

AAA Northeast - Providence, RI 3.5

The Service Desk Manager is also responsible for planning, designing, and analyzing the organization’s service desk according to best practices, while ensuring...

Estimated: $83,000 - $110,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Washington Prime Group - Columbus, OH 3.6

Measure scope of service, customer satisfaction, incidents and service levels. Manage the daily operations of the service desk and technical support services....

Estimated: $46,000 - $66,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Little Caesars - Detroit, MI 3.5

Demonstrated ability to promote positive customer service attitude among help desk teams; The Manager, Help Desk will ensure that store users around the world...

Estimated: $46,000 - $63,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

American Arbitration Association - New York, NY 3.8

Administers the development, maintenance and integrity of help desk software. The Manager works closely with customers to resolve communication problems (i.e....

Estimated: $64,000 - $83,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

C.H. Robinson - Eden Prairie, MN 3.5

As a High Priority Incident (HPI) Manager, your primary responsibility is to provide service restoration activities to ensure maximum availability of IT...

Estimated: $75,000 - $110,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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Inspiritec - Philadelphia, PA 3.5

IT Help Desk Manager. The minimum qualifications for the IT Help Desk Manager include:. Experience in providing IT help desk services to government institutions...

Estimated: $49,000 - $65,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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E-solutions Inc - Hartford, CT 3.5

Service Desk Manager. Knowledge of ITIL processes and procedures like – Incident, Service request fulfilment, Change, Problem etc....

$75,000 a yearSponsored