NCI Information Systems, Inc. - Arlington, VA 3.6

Managing the performance of service desk and desk side services to users. As a Service Desk Manager (Project Manager IV), you will be responsible for ensuring...

Estimated: $100,000 - $140,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Leidos - Washington, DC 3.7

Enterprise Service Desk Manager to manage and coordinate the handling of incidents, problems, Non-Service Catalog Requests, and Service Catalog Requests for a...

Estimated: $84,000 - $120,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Sponsored

Navy Federal Credit Union - Merrifield, VA 4

Ensures prompt resolution of all incidents and service issues. Monitors the Service Desk ticket queues and PEM / System Alerts to identify trends....

Estimated: $48,000 - $62,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Sponsored

NTT DATA Services - Washington, DC 3.6

Managing Service Desk / Help Desk (T1 - T3). NTT DATA Services currently seeks a Service Desk Manager with Secret Clearance to join our team in Washington,...

Sponsored

Leidos - Washington, DC 3.7

Enterprise Service Desk Manager to manage and coordinate the handling of incidents, problems, Non-Service Catalog Requests, and Service Catalog Requests for a...

Estimated: $84,000 - $120,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

CACI - National Harbor, MD 3.9

CACI is looking for an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk....

Estimated: $110,000 - $150,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Technology, Automation, and Management, Inc. - Silver Spring, MD 

On average, the service desk handles 1200 calls per month. The NMFS Headquarters Service Desk Support (Service Desk) is currently the initial point of contact...

Estimated: $88,000 - $120,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

The Heritage Foundation - Washington, DC 4.6

Service Desk Management. Develops Service Desk processes to ensure:. Oversees the classification and completion of all incoming Service Desk requests, incidents...

Estimated: $83,000 - $120,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Microhealth LLC - Arlington, VA 4.8

Create Service tickets using HP Service Manager. The Service Desk provides all TI users with support for basic interaction, incident, requests, and problems...

Estimated: $65,000 - $83,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

CSRA - Washington, DC 3.5

5 years’ experience managing more than 50 professional staff providing customer service, including service desk, end-user and applications support, and security...

Estimated: $120,000 - $150,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

1901 Group - Silver Spring, MD 

Service Desk Manager. Develop, institute, and maintain Standard Operating Procedures (SOP) in the areas of incident management, service requests and Application...

Estimated: $63,000 - $92,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Microhealth LLC - Arlington, VA 4.8

Service Desk Manager ? MicroHealth is seeking Service Desk Manager in Arlington, VA. The Service Desk provides all TI users with support for basic interaction,...

Estimated: $74,000 - $110,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

SAIC - Washington, DC 4

The Customer Service Center Manager reports to the Enterprise Operations Service Delivery Program Manager and provides management of the IT service desk....

Estimated: $74,000 - $97,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Society for Human Resource Management - Alexandria, VA 4.1

The position leads the service desk team to promptly and timely deliver service and maintenance for the technology infrastructure and to resolve incidents as...

Estimated: $50,000 - $73,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Attain, LLC - Washington, DC 3.8

Experience working as a Service Delivery Manager or Release Manager. Responsible for overseeing delivery functions associated with the service desk, post...

Estimated: $82,000 - $120,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

XOR Security - Arlington, VA 

Interact with government Program Manager for the service desk regarding operational issues. Support the service desk shift lead in operational activities....

Estimated: $52,000 - $71,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

SAIC - Washington, DC 4

Tier 1 Service Desk (All Shifts) (Job Number:439566). In support of these services, MRA and the Vanguard 2.2.1 Program currently has an opening for a Tier 1...

Estimated: $41,000 - $56,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

NTT DATA Services - Washington, DC 3.6

Managing Service Desk / Help Desk (T1 - T3). NTT DATA Services currently seeks a Service Desk Manager with Secret Clearance to join our team in Washington,...

NetCentrics - Washington, DC 3.9

Responsible for working with service owners and problem management team to identify reoccurring incidents and work to reduce these incidents from reoccurring....

Estimated: $70,000 - $98,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

SAIC - Washington, DC 4

CLEARED Entry-Level Service Desk Technician- All Shifts (Job Number:441087). The dedicated Tier 1 Service Desk Technician is a heavily focused customer-facing...

Estimated: $60,000 - $78,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

General Dynamics Information Technology - Washington, DC 3.8

Documents Incident with detailed break-fix steps and resolution in HP Service Manager ticketing system. Provides advanced Customer Service Support & Service...

Estimated: $58,000 - $76,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Octo Consulting Group - Arlington, VA 3.5

Any other functions as directed by the Program Manager or Operations Manager. The Help Desk/Customer Service Specialist will:....

Estimated: $45,000 - $60,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Digital Management, LLC - Silver Spring, MD 3.7

5 years of Supervisory/Management skills- involving Customer Service skills, Incident Management, Service Desk, Knowledge Management, and BMC Remedy Experience...

Estimated: $85,000 - $110,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Kimpton Hotels & Restaurants - Washington, DC 3.9

Review Front Desk logbook for any other information or incidents. Oversees all Front Office operations, (Front Desk, PBX, Concierge, Bell, Door, and Valet...

Estimated: $49,000 - $66,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Sponsored

Integrated Solutions Management (ISM) - Washington, DC 4.2

Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine). Understanding of IT help desk and service management...

Estimated: $97,000 - $130,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Sponsored

IMG Information Management Group, Inc. - Annapolis Junction, MD 

Documents incident status and solutions in incident database tools. IMG – provides information technology (IT), information assurance (IA), and visual...

Sponsored