Overview
Join a leading company in the transportation demand management and transportation planning industry and advance your career! Foursquare Integrated Transportation Planning, Inc. (Foursquare ITP) is looking for qualified, motivated, passionate, and diverse candidates for a Transportation Demand Management (TDM) Program Manager/Deputy Program Manager (title dependent on experience) position. This position provides the opportunity to help lead an award-winning, impactful TDM program in Atlanta, working with some of the best and brightest in the industry. Foursquare ITP’s TDM practice is growing by leaps and bounds, and this is an exciting opportunity to be a part of that momentum.
If you are someone who is passionate about sustainable transportation, has experience in TDM, is creative, driven to excel in all that you do, interested in growing professionally, and enjoys working with teams, then this may be the position for you. The selected candidate will manage a team of outreach coordinators focused on reaching out to employers, property managers, and community partners for our client.
Role
The Transportation Demand Management (TDM) Program Manager/Deputy Program Manager will be responsible for the management of a variety of TDM consultations, marketing, community outreach, evaluation, and reporting activities. They will develop workplans and oversee, direct, and mentor outreach team members whose roles include developing and maintaining client relationships to keep employers interested and involved in initiatives to encourage their employees to commute using sustainable modes of transportation. The advisors also work with residential buildings and community partners in bringing information and encouragement for modes of transportation including transit, biking, and ridesharing.
Responsibilities include
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Serve as the lead for employer services, residential services, and community partner services to ensure that all program needs and expectations are met.
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Develop workplan activities and calendars to guide the work.
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Establish and maintain effective, professional working relationships with the client, other staff from the larger project team, program clients, and the public, including those from culturally diverse backgrounds, the elderly, persons with disabilities and/or other vulnerable populations.
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Train, manage, and mentor an outreach team.
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Maintain and build programs and services for employers, residential communities, and community partners.
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Provide direction and quality control in guiding the development of printed and digital marketing materials and collateral related to outreach.
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Lead the development of a variety of program events for employer services, including, but not limited to program participant recognition, transportation fairs, presentations, and workshops and various community outreach events.
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Build and maintain relationships with third-party benefit administrators and transportation stakeholders.
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Work collaboratively with other TDM providers, MPO staff, and transit providers throughout our clients’ regions.
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Track and report on program activity metrics.
Required Skills, Expertise, and Experience
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The TDM Program Manager/Deputy Program Manager (title dependent on experience) must have expertise in:
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Employer and commuter incentives, solutions, and education.
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Outreach and sales strategy using traditional TDM methods.
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Planning, managing, and implementing outreach to employers and property managers.
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Public and private sector B2B consultative sales.
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Communications, marketing, and program management.
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Cultivating, mentoring, and managing a team of outreach coordinators.
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Building and maintaining trusted client partnerships.
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The TDM Program Manager/Deputy Program Manager (title dependent on experience) must be a highly organized, detail-oriented, smart, motivated self-starter who enjoys working and collaborating with others and has experience in the implementation of TDM. This position requires a professional who has strong client relationship and customer management skills, is adept at working in a flexible and fast-paced environment with a dynamic workflow, has strong time management and problem-solving skills, and has experience with project management and managing, planning, delegating, and prioritizing work to a team of staff. The successful candidate must also have a demonstrated ability to present persuasive information to a wide variety of audiences both orally and in writing.
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A B.A./B.S. in a related field such as Business Management, Marketing or Social Marketing, Public Relations, Public Administration, English, Communications, Geography, or Urban Planning with at least 5-10 years of relevant experience is required for this position. At least two years of experience managing a TDM program or a team of outreach and/or marketing professionals at a private or public sector organization is also required. Ideal candidates will demonstrate an interest in the field of sustainable transportation, have previous experience implementing TDM strategies, and have a strong understanding of the fundamentals of behavior change and organizational development.
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TDM-CP certification a plus, but not required.
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Proficiency with Microsoft Word, Excel, PowerPoint, and experience with the use of customer relationship management (CRM) software and some type of project management software (Asana preferred) are required. On-the-job and/or formal training will be provided to assist the selected candidate to grow professionally; the selected candidate must have a commitment to ongoing professional growth.
Location
While this is a hybrid in-office/work from home position, the selected candidate must live in or relocate to the Atlanta, GA region within commuting proximity to downtown. They will work at Foursquare ITP’s Atlanta office in downtown, with regular visits to the client in downtown as well as some regional travel. Relocation assistance will be provided if needed.
Compensation
An individual who meets the minimum requirements can earn an annual salary of $97,000. Salary can be as much as $126,000 based on additional education, years of experience, and relevance of experience. A retention bonus will be offered and some moving expenses reimbursed (if needed).
Benefits
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In addition to a competitive salary based on experience and qualifications we provide an extensive benefits package that includes:
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Liberal work from home policy.
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Choice of health insurance from more than 50 plans. Foursquare ITP pays 100% of the employee’s health insurance premium for the reference plan and subsidizes coverage for dependents.
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Company-funded Health Reimbursement Account.
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Eleven flexible paid holidays.
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Generous vacation leave.
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401(k) with company match.
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Robust internal technical training program, along with peer-led trainings and knowledge sharing.
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Management training programs.
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Professional development opportunities and conference attendance.
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Paid membership to an industry organization.
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Performance-based bonus plan.
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Subsidized transit benefit.
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Generous short-term and long-term disability insurance.
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Medical and Dependent Care Flexible Spending Account option.
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Complimentary personal financial planning through our benefits administrator.
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Paid cell phone plan.
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Semi-annual retreats with fun activities.
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New Year party for all employees and a guest.
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Summer picnic for all employees and their guests.
We will be accepting applications for this position until 10/04/2024. Applicants must be currently authorized to work in the United States on a full-time basis.
Foursquare ITP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment.
About Foursquare ITP
Foursquare ITP’s transportation work is focused in the following areas:
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Transportation Demand Management.
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Transit Service Planning.
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Transit Operations and Facilities Planning.
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New Mobility.
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Regional and Statewide Planning.
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BRT, Bus Priority, and Corridor Planning.
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Micromobility and Active Transportation.
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Strategic and Financial Planning.
This work is supported by four cross-cutting teams focused on: Data Science, Design and Visualization, Public and Stakeholder Engagement, and GIS.
Foursquare ITP’s work is centered on our four core values, and we are looking for someone who lives these every day:
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Passion for the Profession: Our success is rooted in our belief in and passion for our work, meeting all challenges with the appropriate set of skills, knowledge, and the desire to do our best.
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Dedication to our Clients: We approach our clients with integrity, open communication, and collaboration to ensure that their needs are being met. Each client receives the personal attention, respect, and high-quality work for which we are known.
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Investment in Each Other: We respect all team members professionally and personally. We focus on continuous professional growth and improvement and promote a healthy balance between work and outside endeavors.
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Positive Outlook: Our team is driven by a can-do spirit and a strong work ethic, applying our adaptability and resourcefulness to every task. We truly enjoy our work and bring a positive attitude that is evident in everything we do.
Foursquare ITP is a woman-owned business based in downtown Washington, DC. We have nearly 70 employees across our offices in Atlanta, DC, Philadelphia, and Boston.
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