1 Best xerox job in Newark, NJ (Hiring Now!)

Delivery Helpdesk Support
Xerox —Manhattan, NY3.4
Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
Estimated: Up to $56,760 a year

I want to receive the latest job alerts for xerox jobs in Newark, NJ

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Delivery Helpdesk Support

Xerox - 3.4 Manhattan, NY

Apply Now

Job Details

Full-time Up to $56,760 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer service
Microsoft Office
High school diploma or GED
Organizational skills
ServiceNow
Under 1 year
Time management

Full Job Description

City

Bronx, Manhattan

State/Province

New York

Country

United States

Department

Service Delivery

Date

Thursday, September 21, 2023

Working time

Full-time

Ref#

20030685

Job Level

Individual Contributor

Job Type

Experienced

Job Field

Service Delivery

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

28,380

Annual Base Salary Maximum

56,760

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirement

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Overview:

The Print Specialist is responsible for managing the print request life cycle to meet Xerox’s industry-leading standards while exceeding client specifications. This position affords the opportunity to lead the administration of the four major stages of Digital Print Production: Pre-Press, Print, Finishing, and Distribution. The overall objective of this role is to act as the primary representative of Xerox, delivering excellent customer service and being the trusted advisor to achieve customer satisfaction and goals.

General Responsibilities:

Deliver contracted customer services (document prepping, scanning, and storing) acting as the point of contact to receive, review, and electronically log customer jobs. Maintain Xerox required reporting logs and information for billing.
Operate production equipment (printer, copier, fax, scanner) and operate standard finishing equipment (e.g., paper cutters, inserters, laminating, spiral binders, hole punch unit).
Perform quality inspection before, during, and after the output of each production run, troubleshooting issues as needed, according to contracted SLA standards.
Problem-solve issues to complete production, delivery, and output requirements.
Estimate, schedule, and track incoming production jobs, keeping up-to-date records of all materials used and ensuring minimum stock and supply levels are maintained.
Maintain production equipment when necessary, ensuring that all equipment is used correctly.

Specific Duties and Job Requirements:

Supports the following daily service delivery operations for client:

XSM
MACD
Ticketing Routing
Contracts database MACD
Cost Centers - Plan Viewer
MS ServiceNow
Via Xerox
Ariba - Xerox equip orders / office supplies / invoice submission / Internal
Assessments and requests
Fieldglass
Saviynt

Skills and Requirements:

Provide excellent customer service, anticipating the needs of the customer to align with Xerox’s business mission / objective.
Demonstrate business maturity and professionalism while working directly with customers daily.
Able to work with minimal oversight, maintaining a high attention to detail and organization.
Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
Eager to learn technologies surrounding print production and finishing equipment.
Demonstrate superior time management skills and reliability.
Ability to lift up to 50 pounds. Must be able to stand for long periods of time, walk, bend, and reach.

Education and Experience:

Minimum -High School Diploma or equivalent.
Training provided on print and device duties (prior experience is beneficial, but not required).
Experience in a customer service environment (minimum 1 year).
Experience with taking ownership of work, ensuring quality standards and that all contractual obligations are me.

Additional Benefits:

Full medical / dental / vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
Paid time off, plus holidays and personal days.
Substantial growth opportunities for future career development within a supportive and collaborative company culture.

#LI-JL1

Apply Now

xerox jobs in Newark, NJ

Delivery Helpdesk Support

Description & Requirement

Job Seeker Tools

Employer Tools

Browse

Stay Connected