Top 469 Rural Telephone Service Co Jobs

Patient Service Representative - Henderson
Rural Health Group, Inc. —Henderson, NC
- Nights as needed
- Spanish
- Pass drug screening
- HIPAA
Quick Apply
Lead Telephone Operator (Open and Promotional)
County of San Mateo, CA —San Mateo, CA
- $6,170.67 - $7,716.80 a month
- Full-time
- Computer literacy
- Writing skills
- English
Pharmacy Technician
CINQCARE —Washington, DC
- $21.00 - $25.50 an hour
- Full-time
- Remote
- HIPAA
- Office
- High school diploma or GED
- Mileage reimbursement
- Commuter assistance
Quick Apply
Patient Service Representative - Jackson
Rural Health Group, Inc. —Jackson, NC
- Full-time
- Spanish
- Pass drug screening
- HIPAA
Quick Apply
Geriatrics Researcher
University of Utah —Salt Lake City, UT
- Online Application
- Pass drug screening
- University
- Doctor of Philosophy
- Paid parental leave
- Parental leave
Room Service Assistant - Full Time
Sanford Health —Sioux Falls, SD
- $16 - $23 an hour
- 12 hour shift
- Background check
- Hospital
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Customer Service Technician
Brightspeed —Marysville, OH
- Overtime
- Computer literacy
- No high school diploma
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Electronic Health Record Trainer
CHUGACHMIUT —Seward, AK
- Extended hours
- Customer service
- HIPAA
- Research
Quick Apply
Psychology Faculty
Morgan Community College —Fort Morgan, CO
- $57,600 - $62,500 a year
- Weekends as needed
- Mid-level
- Continuous improvement
- Travel
- Disability insurance
- Health insurance
Quick Apply
Office Specialist (Open and Promotional)
County of San Mateo, CA —San Mateo, CA
- $65,748.80 - $82,160.00 a year
- Call employer
- Word processing
- Computer literacy
- Basic math
Executive Assistant to the President
Morgan Community College —Fort Morgan, CO
- $70,930 - $81,569 a year
- Online Application
- Customer service
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
SVP of Healthcare Economics
CINQCARE —Washington, DC
- $250,000 - $275,000 a year
- Full-time
- Remote
- 7 years
- Public speaking
- Office
- Mileage reimbursement
- Commuter assistance
Quick Apply
Physician Receptionist
Central Valley Medical Center —Nephi, UT
- Full-time
- High school diploma or GED
- Clinic
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Registered Nurse
CINQCARE —Chicago, IL
- $1 - $2 a year
- Full-time
- Hybrid work
- Nursing
- RN License
- BLS Certification
- Mileage reimbursement
- Commuter assistance
Quick Apply
10d
Support Resource Specialist
EXCEPTIONAL PARENTS UNLIMITED —Madera, CA
- $20 - $22 an hour
- Part-time
- Working with individuals with developmental disabilities
- Spanish
- Clean driving record
Assistant Professor-Professor
University of Utah —Salt Lake City, UT
- Medicine
- Pass drug screening
- Clinic
- Retirement plan
Office Assistant
Bering Straits Native Corporation —Nome, AK
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Writing skills
Quick Apply
Phone/Field Enumerator
National Association of State Departments of Agriculture —Jackson, TN
- From $17.75 an hour
- Part-time
- Hybrid work
- Residential
- Communication skills
- Entry level
- Cell phone reimbursement
- Work from home
Quick Apply
Locate Technician
GridHawk LLC —Jemison, AL
- Overtime
- Background check
- Construction site
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Locate Technician
GridHawk LLC —Mobile, AL
- Overtime
- Background check
- Construction site
- Customer service
- Health savings account
- Paid holidays
Quick Apply

I want to receive the latest job alert for Rural Telephone Service Co

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Rural Telephone Service Co jobs near

Registered Nurse jobs in Chicago, IL

Senior Vice President jobs in Washington, DC

Assistant Professor jobs in Salt Lake City, UT

Researcher jobs in Salt Lake City, UT

Pharmacy Technician jobs in Washington, DC

Receptionist jobs in Nephi, UT

Service Assistant jobs in Sioux Falls, SD

Financial Services jobs in Remote

Patient Services Representative jobs in Lebanon, MO

Patient Services Representative jobs in Lakewood, CO

Patient Services Representative jobs in San Antonio, TX

Patient Care Technician jobs in San Antonio, TX

Patient Care Technician jobs in Harrisburg, PA

Patient Services Representative jobs in Salem, MA

Executive Assistant To The President jobs in Boca Raton, FL

Executive Assistant To The President jobs in Los Angeles, CA

Dental Assistant No Experience jobs in Maryland

Non Certified Medical Assistant Orlando jobs in Florida

Veterinary Assistant jobs in Riverside, CA

Dental Assistant Will Train jobs in New York, NY

Patient Service Representative - Henderson

Rural Health Group, Inc. -
Henderson, NC

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Electronic health records (EHR) management
Phone communication
Professional ethics
Employee relationship building
High school diploma or GED
Relationship management
Computer skills

Full Job Description

Rural Health Group – Healthcare That Fits Your Family

Rural Health Group, Inc. provides quality primary care services without regard for a patient's ability to pay and serves as a community resource for eliminating health disparities. We are a non-profit, federally qualified health center dedicated to serving everyone in our community with exceptional medical, dental, behavioral health, pharmacy, health education, and case management services.

Patient Service Representative

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Patient Services Representative for a full time position at our outpatient primary care clinics located on the "east side" of our service area. The clinics in this region include: Enfield, Jackson, Rich Square, Scotland Neck and Whitakers. You will have the opportunity to indicate which location(s) you are interested in on the application.

This position is responsible for professionally responding to telephone inquiries from callers as they relate to health services our organization provides. Rural Health Group's Call Center staff are responsible for solving problems and educating callers about our organization's health services and procedures. Operators/schedulers are also responsible for documenting all patient interactions in the appropriate computer system. This position is part of our extended hour call center environment and sometimes requires evenings, nights, and weekend hours. For hours worked outside of regular clinic hours, you will be required to work from home.

We prefer to hire individuals who have excellent verbal and written communication skills, organizational skills, and the ability to handle multiple tasks.

Responsibilities:

Promptly answers, screens, and processes telephone inquiries in a friendly, professional manner.
Provides information on Rural Health Group's programs, policies, and procedures.
Collects, enters and updates patient demographic information into the EMR system. Documentation is to be concise, thorough, and accurate.
Refers patients to the nursing staff for triage and medical advice.
Responds to urgent/emergent calls and refer to nursing staff until resolution.
Schedule appointments per provider guidelines and handle cancelations.
Make reminder calls for next-day appointments informing patients to bring any necessary items, including co-payments and medications.
Communicate with patients about requirements for next visit such as paying outstanding balances.
Explain clinic regulations such as hours, payment of accounts and schedule of charges.
Reduce barriers by improving linkages to services.
Participates in internal and external educational opportunities relevant to the call center or customer service environment. Attends or reviews 100% of team meetings annually.
Responds to irate callers in a professional manner.
Supports organizational changes. Demonstrates flexibility in providing coverage and/or availability for the call center via scheduling adjustments for unexpected absences, events, or call volume variances.
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).
Other duties and special projects that are assigned.

Service Delivery Expectations:

Customer service oriented.
Team player.
Meets the expectations of our internal and external customers in providing excellent service.
Demonstrates positive customer relationship skills with all telephone encounters.
Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service levels.
Willingly performs other duties or tasks as assigned and handles multiple tasks effectively and efficiently.
Promotes sense of pride in call center and positive interpersonal relations among all team members.
Exhibits commitment to effective problem solving techniques when issues arise.
Continuously acts to maintain a safe, clean, healthy, and professional work environment consistent with Rural Health Group's professional patient/caller service, vision, values, and endeavors.
Arrives at workstation on time, ready to work, and demonstrates minimal absenteeism.
Demonstrates effective problem solving skills.

Core Competencies:
Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:

Good Judgment
Communication/Customer Service/Teamwork
Passion
Honesty
Responsibility
Job-Specific Skill Set

Requirements:

Experience in a call center environment is required.
Experience in outpatient medical office setting preferred.
Experience with electronic health record a plus.
High school diploma or GED
Ability to multi-task and work efficiently in a potentially stressful environment
Ability to apply common sense understanding when carrying out detailed written or oral instructions
Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
Excellent verbal and written communication skills
Able to maintain patient respect and dignity while displaying maturity, empathy, ethics, and professionalism
Able to work independently; excellent teamwork skills
Possess knowledge of modern office equipment and basic computer skills; must be able to quickly learn to use eClinicalWorks electronic health record system
Physical Demands: Must be able to sit for long periods of time
Bilingual (English/Spanish) is highly preferred, but not required; applicants who may serve in a translating capacity will be required to take a language assessment

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. The influenza vaccine is a condition of employment.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

Quick Apply

Refine Your Search

Rural Telephone Service Co jobs

Patient Service Representative - Henderson

Lead Telephone Operator (Open and Promotional)

Pharmacy Technician

Patient Service Representative - Jackson

Geriatrics Researcher

Room Service Assistant - Full Time

Customer Service Technician

Electronic Health Record Trainer

Psychology Faculty

Office Specialist (Open and Promotional)

Executive Assistant to the President

SVP of Healthcare Economics

Physician Receptionist

Registered Nurse

Support Resource Specialist

Assistant Professor-Professor

Office Assistant

Phone/Field Enumerator

Locate Technician

Locate Technician

I want to receive the latest job alert for Rural Telephone Service Co

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected