Top 72487 Jobs in Boston, MA

HVAC/R Dispatcher
Confidential —Braintree, MA
- $25 - $35 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
K-5 After-School Program Teacher (24h/w + Benefits)
Lincoln Extended Day —Brookline, MA
- $24 an hour
- Part-time
- Classroom
- Cooking
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
7d
ACO Coordinator - AI Trainer
DataAnnotation —Boston, MA
- From $20 an hour
- Overtime
- Remote
- Medicine
- Writing skills
- English
Quick Apply
Safety Culture Coordinator - AI Trainer
DataAnnotation —Boston, MA
- From $20 an hour
- Overtime
- Remote
- Medicine
- Writing skills
- English
Quick Apply
Robot Operator
A Fast Growing AI Robotics Company —Cambridge, MA
- $40 an hour
- Extended hours
- Military
- Mid-level
- Windows
- Commuter assistance
- Disability insurance
Quick Apply
Office Assistant
Palladion Services —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Office
- Databases
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Concierge
Palladion Services —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
Receptionist - Reception
TalentBurst, Inc. —Cambridge, MA
- $736 - $768 a week
- Contract
- Epic
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Senior Administrative Assistant
Vertex Pharmaceuticals —Boston, MA
- $39 - $58 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Loan repayment program
- Dental insurance
6d
Dishwasher
DO & CO —Boston, MA
- $20.75 an hour
- Weekends as needed
- Criminal background check
- Quality control
- Outdoor work
- Health insurance
- 401(k)
Quick Apply
8d
Production - Dry Cleaner
Dependable Cleaners —Dorchester, MA
- $21 - $23 an hour
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
Dunkin' Sales Associates in Boston
The Waldwin Group —Boston, MA
- From $17 an hour
- 8 hour shift
- Sales
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Crew
Trader Joe's —Boston, MA
- $18 - $20 an hour
- Part-time
- Entry level
Reception Desk Representative, Radiology
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English
Store Shopper
Wegmans —Chestnut Hill, MA
- $18 - $19 an hour
- Part-time
- Food service
- Grocery store experience
- Communication skills
- Health insurance
- Paid time off
9d
Personal Shopper (In-Store)
Walmart —Boston, MA
- $16.50 - $29.50 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Receptionist/Front Desk
Cambridge Health Alliance —Cambridge, MA
- Temporary
- Hospital
- Medical terminology
- Public Health
- Health insurance
- Flexible schedule
Cashier
Wegmans —Chestnut Hill, MA
- $18 - $19 an hour
- Part-time
- Entry level
- Health insurance
- Paid time off
Overnight Dairy Stocker
Wegmans —Chestnut Hill, MA
- $19.50 - $20.50 an hour
- Part-time
- Entry level
- Health insurance
- Paid time off
9d
Overnight Stocker
Wegmans —Medford, MA
- $19.50 - $20.50 an hour
- Part-time
- Entry level
- Health insurance
- Paid time off
10d

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HVAC/R Dispatcher

Confidential
Braintree, MA

Quick Apply

Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Professional development assistance
Retirement plan

Qualifications

High school diploma or GED
Air conditioning

Full Job Description

**CANDIDATE MUST HAVE HVAC/R DISPATCH OR HVAC/R OFFICE/FIELD EXPERIENCE. CONSTRUCTION INDUSTRY DISPATCH EXPERIENCE WILL ALSO BE CONSIDERED**

The Dispatcher coordinates the schedules, assignments, and communications for Service Technicians to ensure timely, efficient, and high-quality service delivery. The Dispatcher serves as the primary point of contact for customers, technicians, and management, balancing daily workload, prioritizing urgent calls, and maintaining accurate records of service activities. This role requires excellent customer service skills, attention to detail, multi-tasking ability, and knowledge of HVAC/R systems and service operations.

Qualifications:

High school diploma or equivalent
Associate degree or HVACR/business coursework preferred
2–5 years in HVACR (or related trade) dispatching, coordination, or service administration
Familiarity with commercial HVACR service operations strongly preferred
Experience with field service/dispatch software (e.g., XOI)
Proficiency with Microsoft Office applications (Word, Excel, Outlook)
Basic understanding of commercial HVACR terminology and service workflows
Strong organizational and multitasking skills; able to manage competing priorities
Excellent verbal and written communication skills for interaction with customers, technicians, and management
Self-motivated, dependable, reliable, and punctual
Knowledge of HVAC/R service operations, preventative maintenance schedules, and workflow optimization principles
Ability to review and interpret work orders, technical notes, and reports to ensure proper technician assignments
Customer-focused, professional, and proactive
Ability to commit to overtime and flexible schedules when needed
Strong problem-solving skills to handle emergency service requests, rescheduling conflicts, and resource constraints
Attention to detail and ability to maintain accurate records in the software system
Ability to generate and interpret reports for management to monitor service and performance, technician productivity, and customer satisfaction metrics

Duties & Responsibilities:

Schedule and dispatch technicians based on skillset, priority, and availability
Adjust schedules throughout the day for delays, call-ins, emergencies, or customer changes
Optimize routes and workloads to support response times and productivity
Coordinate building access requirements and send appointment confirmations
Create, update, and close work orders in the service management platform
Ensure job documentation is complete, including technician notes, photos, materials, and time entries
Track open jobs, return visits, warranty calls, and pending parts or follow-up needs
Assist with service agreement coordination when needed
Receive and process incoming service requests via phone, email, or customer portals
Provide customers with updates, confirmations, and follow-up communication after service completion
Address basic concerns and escalate complex issues to the Service Manager
Maintain a professional, customer-focused communication standard
Provide technicians with job details, history, site instructions, and required documentation
Track technician status and progress throughout the workday
Assist with purchasing requests, parts coordination, and scheduling return visits
Ensure accurate filter and belt lists are documented in each work order based on the maintenance agreement
Support technician compliance with documentation and timekeeping
Maintain accurate job statuses and records within dispatch and CRM platforms
Support billing by verifying completed work, materials used, and recorded labor hours
Assist with warranty tracking, return visits, and inventory coordination
Assist with daily and weekly reports on service activity, open jobs, aging work orders

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

jobs in Boston, MA

HVAC/R Dispatcher

K-5 After-School Program Teacher (24h/w + Benefits)

ACO Coordinator - AI Trainer

Safety Culture Coordinator - AI Trainer

Robot Operator

Office Assistant

Concierge

Receptionist - Reception

Senior Administrative Assistant

Dishwasher

Production - Dry Cleaner

Dunkin' Sales Associates in Boston

Crew

Reception Desk Representative, Radiology

Store Shopper

Personal Shopper (In-Store)

Receptionist/Front Desk

Cashier

Overnight Dairy Stocker

Overnight Stocker

I want to receive the latest job alert for jobs in Boston, MA

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