Top 25037 Jobs in Roseville, CA

Customer Experience Advocate I - ECC
UGI —Rocklin, CA
- From $21 an hour
- Full-time
- Pass drug screening
- English
- Residential
- Health savings account
- Paid holidays
6d
Manager of Data and Analytics
Chapa-De —Auburn, CA
- $118,800 - $140,200 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Certified Outpatient Coder (COC) - AI Trainer
DataAnnotation —California
- From $20 an hour
- Overtime
- Remote
- Medicine
- Writing skills
- English
Quick Apply
Inpatient Coder / Outpatient Coder - AI Trainer
DataAnnotation —California
- From $20 an hour
- Overtime
- Remote
- Medicine
- Writing skills
- English
Quick Apply
Compliance & Registration Officer
Cal North Soccer —Sacramento, CA
- $71,000 - $79,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
11d
Stocker
Costco Wholesale Corporation —Roseville, CA
- Merchandising
- Warehouse
- Entry level
- AD&D insurance
- Employee stock purchase plan
Membership Clerk
Costco Wholesale Corporation —Roseville, CA
- Entry level
- AD&D insurance
- Employee stock purchase plan
Pharmacy Stocker
Costco Wholesale Corporation —Roseville, CA
- Merchandising
- Warehouse
- Entry level
- AD&D insurance
- Employee stock purchase plan
Barista
World Traveler Coffee Roasters —El Dorado Hills, CA
- From $17 an hour
- Part-time
- Customer service
- Mid-level
- POS
- Paid training
- Health insurance
Quick Apply
Administrative Assistant (Bachelors & 2 Years Exp Req)
Scott CPAs —Roseville, CA
- $25 an hour
- Full-time
- Background check
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Logistics Delivery Driver
NCL INC. —Roseville, CA
- $19 - $21 an hour
- Part-time
- Clean driving record
- Local
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
Lead Generation Specialist
Medina McKelvey LLP —Roseville, CA
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Executive/Legal Assistant
GVM Law, LLP —Roseville, CA
- $25 - $28 an hour
- Full-time
- Background check
- Microsoft Outlook
- Research
- Health savings account
- Health insurance
Quick Apply
Real Estate Office Assistant (Residential Property Management)
Village Properties —Fair Oaks, CA
- From $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Office
- Paid time off
Quick Apply
Human Resources Assistant
Quick Quack Car Wash —Rocklin, CA
- $24 - $27 an hour
- Clean driving record
- Mid-level
- Office
Quick Apply
Bartender
High Hand —Loomis, CA
- $16.90 an hour
- Part-time
- Bar
- US work authorization
- POS
- Paid training
- 401(k) matching
Quick Apply
Part-Time Driver - Non Medical Healthcare Transport
Almond Grove Assisted Living —Orangevale, CA
- $18 an hour
- Part-time
- Background check
- Clean driving record
- In-person
Quick Apply
Hourly Cafeteria Cashier
ESS Education —Roseville, CA
- $18.49 an hour
- Background check
- Serving
- Current TB test
- Food provided
Quick Apply
Hourly Cafeteria Worker
ESS Education —Roseville, CA
- $20.55 an hour
- Background check
- Current TB test
- Writing skills
Quick Apply
Driver - Roseville, CA
Professional Transportation Inc —Roseville, CA
- $17.24 an hour
- Part-time
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- 401(k)

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Customer Experience Advocate I - ECC

UGI -
Rocklin, CA

Apply Now

Job Details

Full-time
From $21 an hour
6 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Military leave
Paid time off
Paid military leave
Parental leave
Vision insurance

Qualifications

Computer operation
High school diploma or GED
Problem-solving
Computer skills
Customer support
Telephone systems

Full Job Description

Location: Rocklin, CA, US, 95677

Workplace Environment: Hybrid

Company: AmeriGas Propane, Inc.

Requisition Number: 29347

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Applications for this position will be accepted until .

Posting

Job Summary:

The Customer Experience Advocate I (CXA) interacts directly with potential, new and existing customers. They work to provide a quality experience in every step of the customer’s journey, resulting in increased customer satisfaction and account retention for the company. Customer Experience Advocate I will serve customer inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases utilizing our customer relationship management system to ensure customer inquiries and requests are handled completely and in timely manner.

Key Characteristics:

Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience.
Must have strong and clear communication skills with an ability to use positive language and listen attentively.
Remains calm under pressure and works collaboratively with customers and internal team members to address and serve the customer’s needs.
Works with high accuracy and manages time efficiently.

Duties and Responsibilities:

Respond to and process all customer calls in a prompt and professional manner.
Determine the probable nature of each call by listening carefully, researching customer records and asking questions for clarification.
Communicate clearly and respectfully with callers, restating information when necessary to ensure the customer’s understanding.
Acknowledge and resolve customer concerns; promptly escalate complaints when needed.
Process orders, forms, applications, requests, and payments accurately.
Keep records of customer interactions, transactions, comments and complaints by recording clear, complete and concise documentation in case management logs.
Attend and collaboratively participate in staff meetings and training sessions.

Knowledge, Skills and Abilities:

Ability to work independently and within contact center teams.
Good problem-solving skills and asks for guidance when needed.
Good judgment and independent decision making within assigned authority levels.
Positive attitude and excellent interpersonal and listening skills; demonstrates effective customer care with all customers consistently and equally.
Effectively communicates in English – verbal and written.
Efficient and accurate use of systems and tools with a strong ability to multi-tasking.

Education and Experience Required:

High School Diploma or Equivalent.
One to two years customer service experience; in a contact center preferred.
Demonstrated understanding of computer-based tools and programs.

Working Conditions:

Work occurs inside a contact center – the ECC is open 24/7/365.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to use computer and telephone systems, visual, audio, and manual dexterity capabilities are essential to the work.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from to , depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Nearest Major Market: Sacramento

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

jobs in Roseville, CA

Customer Experience Advocate I - ECC

Manager of Data and Analytics

Certified Outpatient Coder (COC) - AI Trainer

Inpatient Coder / Outpatient Coder - AI Trainer

Compliance & Registration Officer

Stocker

Membership Clerk

Pharmacy Stocker

Barista

Administrative Assistant (Bachelors & 2 Years Exp Req)

Logistics Delivery Driver

Lead Generation Specialist

Executive/Legal Assistant

Real Estate Office Assistant (Residential Property Management)

Human Resources Assistant

Bartender

Part-Time Driver - Non Medical Healthcare Transport

Hourly Cafeteria Cashier

Hourly Cafeteria Worker

Driver - Roseville, CA

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