Top 14548 Jobs in Urbandale, IA

Transportation Customer Service Manager
TMC Transportation —Des Moines, IA
- From $65,000 an hour
- Full-time
- Background check
- Mid-level
- Office
- 401(k)
- Employee stock ownership plan
Quick Apply
6d
Territory Sales Representative
ThrasherGroup —Des Moines, IA
- $130,000 - $260,000 a year
- Full-time
- Mid-level
- Health savings account
- Health insurance
Quick Apply
People and Culture Coordinator | Human Resources
Iowa Diabetes —West Des Moines, IA
- Full-time
- Background check
- Google Workspace
- Clinic experience
- Health savings account
- AD&D insurance
Quick Apply
13d
YOC Youth Advocate - PT
YSS —Des Moines, IA
- $17 an hour
- Part-time
- Adults
- High school diploma or GED
- Driver's License
- Wellness program
- Paid time off
Cashier
Baba's buffalo —Des Moines, IA
- $11 - $17 an hour
- Part-time
- Bilingual
- Background check
- Supervising experience
- Employee discount
- Flexible schedule
Quick Apply
Member Service Representative
GreenState Credit Union —Waukee, IA
- $17.39 - $20.33 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
Claims Processing Specialist
Infosys BPM Limited —Des Moines, IA
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Life insurance
Quick Apply
Claims Processing Specialist
Infosys BPM Limited —Des Moines, IA
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Life insurance
Quick Apply
Amazon DSP Delivery Associate -$1,000 Sign On Bonus
Macapa Logistics LLC —Grimes, IA
- $21.50 - $23.00 an hour
- Urgently hiring
- Driver's License
- 21 years or older
- In-person
- Paid training
- Paid holidays
Store Manager
Barnes & Noble, Inc. —West Des Moines, IA
- Full-time
- Merchandising
- Mid-level
- Children
- Paid parental leave
- Paid holidays
Customer Service Representative
Golden Rule Plumbing, Heating, Cooling & Electrical —Grimes, IA
- $18 - $28 an hour
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Overnight Bark-Keeper
Paws & Pints —Des Moines, IA
- From $13.50 an hour
- 8 hour shift
- Driver's License
- POS
- In-person
Quick Apply
Member Service Associate
GreenState Credit Union —Waukee, IA
- $21.46 - $25.08 an hour
- Overtime
- Word processing
- Office
- High school diploma or GED
Restaurant Cashier/Host
Pagliai's Pizza —Johnston, IA
- $12 - $16 an hour
- Part-time
- Customer service
- Food service
- In-person
- Health insurance
- Employee discount
Quick Apply
Barista & Cashier
Tous Les Jours Bakery Cafe - Iowa —West Des Moines, IA
- $10 - $14 an hour
- Part-time
- Cash register
- Bakery
- Quick service & fast food restaurant
- Employee discount
Quick Apply
Retail Associates
Hobby Lobby —Des Moines, IA
- $16 - $17 an hour
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Customer Service Representative
Mi-Fiber, LLC —Urbandale, IA
- $21 - $34 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
5d
Crew
Trader Joe's —West Des Moines, IA
- $14 - $18 an hour
- Part-time
- Entry level
barista - Store# 02672, UNIVERSITY & 28TH
Starbucks —Clive, IA
- $15.25 - $17.31 an hour
- Weekends as needed
- No experience needed
- Quick service & fast food restaurant
- Food service
- Paid parental leave
- Disability insurance
6d
Receptionist
GREATER DES MOINES PARTNERSHIP —Des Moines, IA
- Part-time
- Microsoft Outlook
- Office
- Administrative experience
6d

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Jobs jobs near Urbandale, IA

Transportation Customer Service Manager

TMC Transportation -
Des Moines, IA

Quick Apply

Job Details

Full-time
From $65,000 an hour
6 days ago

Benefits

401(k)
Employee stock ownership plan

Qualifications

Phone communication
Coaching
Process improvement
Transportation management
Bachelor's degree
Logistics company experience
Typing
10 key typing
Client interaction via phone calls

Full Job Description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers:

Competitive Salary
Comprehensive Benefit Package
401(k) Plan
Employee Ownership - ESOP!
Generous Vacation

TMC Transportation has an immediate full-time opening for a Customer Service Manager working out of our office in Des Moines, Iowa.

SHIFT: Monday - Friday, 7:00am-4:30pm

PRIMARY FUNCTION:

The primary function of Customer Service Manager is to manage the Customer Service department by creating methods on continuous improvement through daily delegation, weekly activities, and providing excellent leadership and management guidance.

DUTIES AND RESPONSIBILITIES:

Manage and continually work on improvements with the PreBook freight process
Supervisor the soliciting and booking of additional freight
Manage annual reviews for all members of the Customer Service Department to ensure timely implementation and development on each individual
Ensure that the freight system is in equilibrium and in balance through the continual monitoring and management of saturation levels between geographical areas in the North American market
Manage the process for the Drop Yards daily lot checks and update of the TMS.
Ensure customer commitments are being met on a daily basis
Manage length of haul and empty miles by division then feedback the information to the proper management resources
Provide Summary Data to Executive Management on all KPI’s and review needs for improving the system
Moderate travel required
Increase load numbers offered to LMC Department
Manage the Customer Service System to reduce and eliminate layovers of company assets
Manage ETA change process to ensure optimal decisions are made on load assignments and driver availability
Other duties as assigned

MINIMUM QUALIFICATIONS/EXPERIENCE:

Four-year degree in Transportation and Logistics preferred
Transportation experience REQUIRED
Fluent in computer applications, keyboard proficiency and 10-key
Ability to plan, organize, be attentive to detail, and possess strong problem-solving skills
Possess a courteous yet assertive telephone personality
Ability to function in a fast-paced work environment
Ability to stay organized on multiple tasks

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

Must be able to sit and use a telephone and computer simultaneously for extended periods of time
Must be able to speak and hear clearly in a high volume telephone environment

Job Type: Full-time

Pay: From $65,000.00 per hour

Application Question(s):

How many years of experience do you have working in the transportation, trucking, or logistics industry?

Do you have experience managing a customer service, operations, dispatch, or logistics team within the transportation industry?
Which of the following transportation functions have you been directly responsible for? (Select all that apply.)

Freight planning/load booking
Transportation Management System (TMS)
Customer service for shippers or carriers
KPI/performance management
Supervising employees
None of the above

Work Location: In person

Quick Apply

Refine Your Search

jobs in Urbandale, IA

Transportation Customer Service Manager

Territory Sales Representative

People and Culture Coordinator | Human Resources

YOC Youth Advocate - PT

Cashier

Member Service Representative

Claims Processing Specialist

Claims Processing Specialist

Amazon DSP Delivery Associate -$1,000 Sign On Bonus

Store Manager

Customer Service Representative

Overnight Bark-Keeper

Member Service Associate

Restaurant Cashier/Host

Barista & Cashier

Retail Associates

Customer Service Representative

Crew

barista - Store# 02672, UNIVERSITY & 28TH

Receptionist

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