Top 222 Application Support Jobs in Atlanta, GA

Application Support Analyst
DPR Construction —Atlanta, GA
- Overtime
- Computer science
- Computer Science
- Mid-level
IT Support Specialist - Decatur
SOUTHSIDE MEDICAL CENTER —Atlanta, GA
- Full-time
- 5 years
- System design
- Mid-level
Quick Apply
Support Specialist
CrunchTime —Atlanta, GA
- $77,000 - $91,375 a year
- Full-time
- Computer Science
- Research
- Mid-level
- Paid parental leave
- Health savings account
Technical Application Support Specialist
PossibleNow —Duluth, GA
- Email
- Microsoft Excel
- Mid-level
- Windows
IT Support Specialist
St. Vincent de Paul Georgia —Atlanta, GA
- Weekends as needed
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
IT Helpdesk Support Specialist I
Asbury —Sandy Springs, GA
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
Application Support Analyst III- 4P/667
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- 3 years
- SQL
Quick Apply
Epic Application Training Spec - Cadence/Ambulatory
Piedmont Healthcare Inc. —Atlanta, GA
- Full-time
- Classroom
- Mid-level
- 3 years
Application Development and Support Engineer II
Ryder System —Atlanta, GA
- $60,000 - $80,000 a year
- Computer science
- Computer Science
- Salesforce
- Disability insurance
- Health insurance
Senior Yardi Application Support Analyst
AIR Communities —Atlanta, GA
- $95,000 - $105,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
Support Analyst - Integrations & Analytics
CrunchTime —Atlanta, GA
- $65,000 - $80,625 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Oracle Cloud PPM - Application Support Engineer
Logic —Atlanta, GA
- $59,100 - $196,000 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- Office
- Paid holidays
- Disability insurance
Technical Support Specialist
Graitec —Atlanta, GA
- Full-time
- Remote
- Computer science
- Computer Science
- Engineering
1d
Oracle Cloud PPM - Application Support Engineer
Accenture —Atlanta, GA
- $59,100 - $196,000 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- Office
- Paid holidays
- Disability insurance
GIS IT Support Specialist
ATC —Atlanta, GA
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Travel reimbursement
IT Helpdesk Support Specialist II
Asbury —Sandy Springs, GA
- Full-time
- Mid-level
- Windows
- 3 years
- Paid training
- Paid parental leave
Quick Apply
IT Operations Support 3
4P Consulting Inc. —Atlanta, GA
- Extended hours
- Hybrid work
- Computer Science
- Customer service
- 5 years
Quick Apply
8d
Senior Enterprise Applications Engineer
Cox Automotive —Atlanta, GA
- $92,300 - $153,900 a year
- Full-time
- Master's degree
- SQL
- Bachelor's degree
- Paid jury duty
- Paid holidays
VP, Cloud Agile Lead
Synchrony —Alpharetta, GA
- $110,000 - $185,000 a year
- 18 years or older
- Azure
- Pass drug screening
- Work from home
Certified Workday Contracts to Cash, Projects and Grants Lead
Guidehouse —Atlanta, GA
- $102,000 - $170,000 a year
- ERP systems
- 3 years
- Master's degree
- Health savings account
- Paid holidays

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Application Support jobs near Atlanta, GA

Application Support Analyst

DPR Construction -
Atlanta, GA

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Job Details

Full-time

Qualifications

Defect resolution root cause analysis
Enterprise software
Incident management software
Windows
Incident Escalation
Microsoft Office
Cloud-based systems
Cloud service support
Root cause analysis
Escalation handling
Technical Proficiency
Ticketing system technical support

Full Job Description

Job Description

Job Summary

The Service Desk Analyst Level 2 provides technical and application support to internal employees across the organization. This role supports both end-user technology and enterprise business applications. The ideal candidate is a strong problem solver with excellent customer service skills and attention to detail who thrives in a collaborative, fast-paced environment and is committed to continuous improvement and learning.

Essential Duties & Responsibilities

Technical & Application Support

Provide support for hardware, software, mobile devices, and enterprise applications via phone, remote tools, email, chat, and ticketing systems.
Diagnose, troubleshoot, and resolve technical and application-related issues.
Handle escalated incidents and service requests.
Support Windows-based systems, Microsoft 365, cloud applications, and mobile devices (iOS and Android).
Coordinate with third-party vendors by creating, tracking, and managing vendor support tickets and following established escalation procedures.
Escalate incidents requiring specialized expertise to higher-level support teams when appropriate.

IT Service Management & Documentation

Accurately document incidents, service requests, and resolutions in the IT Service Management (ITSM) system.
Meet or exceed defined service level agreements (SLAs).
Assist in the creation, update, and maintaining of knowledge base articles and support documentation.
Support and follow ITSM and solution management best practices.

Collaboration

Educate users on technology best practices to reduce repeat incidents.
Collaborate proactively with team members, team leads, other IT teams, and business stakeholders.
Communicate clearly and professionally with both technical and non-technical audiences.
Keep leadership informed of trending issues, risks, and service impacts.

Work Coverage

May be needed to participate in an on-call rotation, including occasional evenings, weekends, or overtime as required.
Coordinate time off with team members to ensure appropriate service coverage.

Required Qualifications

Education

Associates or Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.

Experience

2+ years of experience in Service Desk, Application Support, or a similar IT support role.
Experience working with IT Service Management systems (e.g., ServiceNow or comparable tools).
Demonstrated experience handling escalated support issues.

Technical Skills

Strong knowledge of Microsoft 365 and Windows operating systems.
Experience supporting cloud-based and enterprise applications.
Ability to perform root cause analysis and apply structured troubleshooting methodologies.

Interpersonal & Professional Skills

Excellent verbal and written communication skills.
Strong customer service mindset with professionalism, patience, respect, and empathy.
Ability to manage multiple priorities and perform effectively in high-pressure situations.
Collaborative, team-oriented approach with a willingness to learn and grow.

Work Environment & Physical Requirements

Hybrid work environment (remote and office-based).
Prolonged periods of sitting or standing at a computer workstation.
Occasional travel for training or team meetings may be required.

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

Explore our open opportunities at www.dpr.com/careers .

Apply Now

Refine Your Search

Application Support jobs in Atlanta, GA

Application Support Analyst

IT Support Specialist - Decatur

Support Specialist

Technical Application Support Specialist

IT Support Specialist

IT Helpdesk Support Specialist I

Application Support Analyst III- 4P/667

Epic Application Training Spec - Cadence/Ambulatory

Application Development and Support Engineer II

Senior Yardi Application Support Analyst

Support Analyst - Integrations & Analytics

Oracle Cloud PPM - Application Support Engineer

Technical Support Specialist

Oracle Cloud PPM - Application Support Engineer

GIS IT Support Specialist

IT Helpdesk Support Specialist II

IT Operations Support 3

Senior Enterprise Applications Engineer

VP, Cloud Agile Lead

Certified Workday Contracts to Cash, Projects and Grants Lead

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