Position Type:
Family Engagement
Date Posted:
6/10/2026
Location:
Family Engagement
Date Available:
07/13/2026
Closing Date:
Until Filled
Job Title:
Family Engagement Liaison
FLSA Status:
Department:
Dept Code:
Exempt
Family Engagement and Success
FAST
Job Code:
Primary Supervisor:
Secondary Supervisor:
Grade Band Served:
Location:
Hours/Days:
Salary Range starts at:
Family Engagement Assistant Director
Family Engagement Lead
AGB
Primarily Remote
8am to 4pm, Monday through Friday
$__,___.00/per year
Summary: The Family Engagement Liaison will provide a range of services to students and their families to build capacity within the family to assist in the student's education at Georgia Cyber Academy (GCA). The goal is to provide support to students by collaborating with teachers and parents to ensure each student's compliance and full engagement with school platforms and programs to facilitate successful completion of school requirements. The Family Engagement Liaison will collaborate with other family engagement/resource roles to provide training, facilitate engagement, and promote effective communication practices between parents, teachers, and other support staff.
Essential Functions: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and/or duties required; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
-
Welcome new students and families into the GCA school community to ensure they have the proper foundation for academic success through completion of our Strong Start Program.
-
Facilitate communication between parents and/or Learning Coaches and the school to meet student's academic needs.
-
Reach out to each family on the assigned caseload at least once per month via phone or Zoom. The goal of the Family Engagement Liaison is to reach each family successfully at least once per month to ensure that the family has support, has their questions answered and are provided with help when needed.
-
Collaborate with the family engagement team, counselors, teachers, parents, administrators, and other GCA staff to identify training needs for parents and students.
-
Work with the school staff to facilitate/host school-wide events, parent workshops and other activities for the purposes of ensuring quality delivery of services.
-
Educate parents to recognize the need for healthy home/school relationships and the GADOE Six Requirements on Building Capacity.
-
Work with staff in encouraging parents to participate in school activities.
-
Assist parents with academic coaching methods, which parents can use at home to help their children.
-
Provide technical assistance relating to parental involvement as needed locally or at the district level.
-
Communicate with parents, teachers, and administrators on an ongoing basis regarding each student's progress.
-
Maintain accurate documentation of communication, needs, and academic supports provided. Also maintain detailed documentation of conversations and attempts to reach families within Infinite Campus.
-
Respond to Student/Staff e-mails and phone calls within 24 hours.
-
Complete state standardized testing training and participate in state testing as assigned.
-
Perform duties consistent with the goals and objectives of this position.
-
Cross functional duties may include assisting with Test Monitoring and assisting with Records & Enrollment processes
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
-
Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
-
Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
-
Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leaders to meet goals, welcomes new-comers, and promotes a team atmosphere.
-
Professionalism: Be professional at all times in communications, appearance, work product, and in representing Georgia Cyber Academy in a positive manner.
Minimum Required Qualifications:
-
Associates degree in Education, Counseling, Human Services, or related field of study AND
-
One (1) year of experience working with families as a support liaison, advisor, or equivalent role, developing parent mentors/parent training OR
-
Equivalent combination of education and experience
CERTIFICATES AND LICENSES:
-
desired GA PSC Teaching/Educational Certificate
-
Clear Fingerprint/Background Check Required.
OTHER REQUIRED QUALIFICATIONS:
-
Experience working with diverse student populations
-
Proficient in MS Excel, MS Word, MS PowerPoint, OneNote, and G-Suite.
-
Knowledge of the SCSC Comprehensive Performance Framework
-
Knowledge of GaDOE CCRPI
-
Ability to read and interpret student academic data and educational reports
-
Ability to rapidly learn and adapt to new technologies and teaching platforms
-
Ability to manage competing priorities with attention to deadlines
-
Strong critical thinking, planning, and writing skills
-
Ability to work independently as well as collaborate and communicate effectively within a team
-
Ability to manage multiple projects within established deadlines
-
Dependable, able to work under pressure and meet deadlines as required
-
Demonstrates strong interpersonal skills using tact, patience, and courtesy
-
Excellent organization skills, including ability to incorporate methods and build systems that can be used across the district
-
Excellent presentation and public speaking skills
-
Excellent written and verbal communication skills
-
Strong work ethic and self-motivation
-
Ability to be flexible and adaptive to ensure excellent student outcomes
-
Ability to problem solve independently and have a high level of organization
-
Outstanding attention to detail
-
Maintain a professional home office without distraction during 8-5 workday when working from home
-
Consistent access to reliable high-speed internet
-
Valid driver's license and availability of private transportation
-
Ability to travel 20% of the time as required
DESIRED QUALIFICATIONS:
-
Bachelor's Degree in Education, Counseling, Human Services, or related field of study
-
GA PSC Teaching/Educational Certificate
-
TKES/LKES credentialed
-
Previous experience as a Learning Coach, Advisor, or Teacher at Georgia Cyber Academy
-
Proven leadership and/or management experience
-
Previous experience as an online educator
-
Previous experience with online educational tools/curriculum/assessments
-
Working knowledge of Infinite Campus (SIS)
-
Working knowledge of Canvas (LMS)
-
Working knowledge of Jigsaw Interactive (live classroom tool)
-
Proficient in use of Zoom conferencing tool
-
Bi-lingual
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
This is primarily a Monday through Friday, 8am to 4pm, 5 days/week, home-based position that may require traveling up to 20% of the time.
-
During critical periods, in-office days may be required. The noise level in the office is usually moderate (computers, printers, light foot traffic).
-
In-person attendance at professional development, training, conferences, job fairs, meetings, school events, marketing events, and testing sites will be required several times per year.
-
Light lifting required.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
