Top 591 Call Center Operators Jobs

Patient Support Operator (Full-time) On-site
CenterWell Senior Primary Care —The Villages, FL
- $16.25 - $18.09 an hour
Telephone Operator
Pencor Services —Palmerton, PA
- $13 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
Quick Apply
Telephone Operator
Rocky Mountain Cancer Centers —Greenwood Village, CO
- $19.30 - $20.00 an hour
- Background check
- Medical office experience
- Pass drug screening
- Wellness program
- Health savings account
12d
Alert Alarm Call Center Operator
Alert Alarm Hawaii —Honolulu, HI
- From $18 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Call Center Operator (Bilingual)
Cornerstone Family Healthcare —Newburgh, NY
- $19 an hour
- Weekends as needed
- Spanish
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
PBX Operator
Oglebay —Wheeling, WV
- $11 an hour
- Part-time
- Entry level
- Resort
Quick Apply
7d
DIALER OPERATOR
Everythingbreaks.com —Bedford, TX
- $19 an hour
- Full-time
- Ability to sit for extended periods
- In-person
- Communication skills
- Health insurance
Quick Apply
1d
Medical Phone Operator
Unio Health Partners —Remote
- $15 - $23 an hour
- Call employer
- Remote
- Spanish
- Medical office experience
- English
- Paid holidays
- Health insurance
Quick Apply
Switchboard Operator / Communications Coordinator
LUX Infusion —Oklahoma City, OK
- $25 - $35 an hour
- Call employer
- Remote
- HIPAA
- Ability to climb stairs
- Communication skills
Quick Apply
Call Center Operator
DK Security, Inc —Grand Rapids, MI
- $18 an hour
- Part-time
- Background check
- 18 years or older
- English
Quick Apply
Telephone Dispatch Operator
LCMC Health —Marrero, LA
- Part-time
- Hospital
- US work authorization
- Entry level
Quick Apply
Telephone Operator
Wyckoff Heights Medical Center-WHM —New York, NY
- $27.28 an hour
- Part-time
- High school diploma or GED
- 1 year
- Hospital experience
Telephone Dispatch Operator (PRN; Variable Hours) - New Orleans East Hospital
LCMC Health —New Orleans, LA
- Part-time
- Hospital
- High school diploma or GED
- US work authorization
Quick Apply
Telephone Operator
Marriott International, Inc —Honolulu, HI
- $27.41 - $34.26 an hour
- Part-time
- Hotel
- High school diploma or GED
- Visual & Performing Arts
Telecommunications Operator I (ERB)
The City of Rock Hill —Rock Hill, SC
- $43,500 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Telephone Operator
ROBERT DAVID MALOVE PA —Fort Lauderdale, FL
- $40,000 - $50,000 a year
- Full-time
- Organizational skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Switchboard Operator
BOND COMMUNITY HEALTH CENTER INC. —Tallahassee, FL
- Part-time
- English
- High school diploma or GED
- Data entry
Quick Apply
Switchboard Operator
Cooperman Barnabas Medical Center —Livingston, NJ
- $18.44 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Telephone Operator / Communications
Manchester Memorial Hospital —Manchester, CT
- Part-time
- Hospital
- High school diploma or GED
- Children
Quick Apply
Switchboard Operator
FirstHealth of the Carolinas, Inc. —Pinehurst, NC
- Part-time
- High school diploma or GED
- Entry level

I want to receive the latest job alert for Call Center Operators

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Call Center Operators jobs near

Call Center Representative jobs in Honolulu, HI

Phone Operator jobs in New Orleans, LA

Phone Operator jobs in Remote

Call Center Representative jobs in Grand Rapids, MI

Switchboard Operator jobs in Plantation, FL

Phone Operator jobs in Honolulu, HI

Call Center Representative jobs in Newburgh, NY

Phone Operator jobs in New York, NY

Phone Operator jobs in Reno, Nv

Phone Operator jobs in Anaheim, Ca

Remote Work From Home No Phone jobs in St. Louis, Mo

Heavy Equipment Operator jobs in Lexington, Ky

Night Shift No Phone jobs in Remote

Phone Operator jobs in Philadelphia, Pa

Heavy Equipment Operator jobs in West Virginia

Call Center Representative jobs in Nashville, Tn

Call Center Representative jobs in San Gabriel Valley, Ca

Gandara Center jobs in Springfield, Ma

Call Center Representative jobs in Honduras, In

Patient Access Representative jobs in Augusta, Ga

Patient Support Operator (Full-time) On-site

CenterWell Senior Primary Care -
The Villages, FL

Apply Now

Job Details

$16.25 - $18.09 an hour

Full Job Description

PLEASE NOTE: THIS IS AN IN-PERSON POSITION. IT IS NOT REMOTE.

Become a part of our caring community

The Patient Support Operator is responsible for taking inbound calls and/or placing return calls to patients who require additional support from our team. PSOs are also responsible for confirming and/or rescheduling appointments, sending messages regarding prescription renewals, test results, and referral requests, assisting with directions, answering any questions or concerns that a patient may have regarding patient portal and much more.

Location: CenterWell Senior Primary Care office address: 1149 Main Street, Second Floor, The Villages, FL 32159

Patient Support Operator Role Overview:

Uses customer service principles and techniques to provide world class service.
Be a champion for our brand, care model, care centers, services, clinicians, and patient experience.
Represent our core values to patients and co-workers.
Provide superior patient service and support and care with a friendly, positive attitude.
Answer important patient questions and/or determine the best next steps and resources for first call resolution.
Send detailed messages to clinical and patient support staff in various departments and follow best practices for collaborating and servicing patient needs.
Track and report all call inquiries in the EMR by logging a patient case of all patient interactions.
Report the outcome of the call using wrap up codes.
Meet performance goals and SLAs for call volume, call time, answered calls, and more.
Meet specific quality measures for patient service and call resolution.
Achieve and maintain scheduling utilization of 85% or higher.
Adhere to compliance and HIPPA regulations.
Other duties as assigned

Use your skills to make an impact

Additional Information
Required

High School graduate or equivalent
1+ years Customer/Patient Service
Experience in either a medical office or high-volume call center
Experience using EMR software applications

Preferred

Associate’s degree
Healthcare industry experience

Patient Support Operator Working hours:
Monday to Friday
Scheduled 40 hours per week

**WORKING AT THIS SITE ALLOWS ELIGIBILITY FOR THE CHARTER SCHOOL PROGRAM**

** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **

Hiring Event
Please bring your resume and join us:

Friday, June 19th from 9:30 AM to 1:30 PM at CenterWell Administrative Office (6503 Powell Road, The Villages, FL 32163) – RSVP’s are encouraged through Eventbrite at https://bit.ly/4eOCmnh

Benefits
CenterWell offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Blue Cross and Blue Shield Health benefits Dental and vision benefits
Matching Health Savings Account (HSA)
Life insurance and short-term & long-term disability
Paid time off, holidays, and jury duty pay
401(k) retirement savings plan with employer match
And much more

Scheduled Weekly Hours
40
Salary: $16.25 - $18.09

#TVHHP

Salary is commensurate with experience.

Note: A background screening will be required for candidates hired. For more information about the Background Screening Clearinghouse managed by the Agency for Health Care Administration (AHCA), go to https://info.flclearinghouse.com/

About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Request an Accommodation
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

Employment Fraud Notice
Humana will never ask a candidate for money for work equipment and network access or request access to personal accounts during the application process. Learn more about identifying and preventing employment fraud or report a suspected employment fraud case.

Applicant Privacy Policy
Review how we collect and use applicant information in our Applicant Privacy Policy.

zEwAE75HTb

Apply Now

Refine Your Search

Call Center Operators jobs

Patient Support Operator (Full-time) On-site

Telephone Operator

Telephone Operator

Alert Alarm Call Center Operator

Call Center Operator (Bilingual)

PBX Operator

DIALER OPERATOR

Medical Phone Operator

Switchboard Operator / Communications Coordinator

Call Center Operator

Telephone Dispatch Operator

Telephone Operator

Telephone Dispatch Operator (PRN; Variable Hours) - New Orleans East Hospital

Telephone Operator

Telecommunications Operator I (ERB)

Telephone Operator

Switchboard Operator

Switchboard Operator

Telephone Operator / Communications

Switchboard Operator

I want to receive the latest job alert for Call Center Operators

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected