Top 183 Flash Developers Jobs

Specialist eCommerce
Boyd CAT —Louisville, KY
- $65,790.43 a year
- Full-time
- Writing skills
- English
- Mid-level
- Wellness program
- Disability insurance
Back Floor Supervisor
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- Weekends as needed
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Pfister Energy —Abington, PA
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Solar Installer - $35 to $60 Hourly
Pfister Energy —Bensalem, PA
- $35 - $60 an hour
- Full-time
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- Mid-level
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- Paid training
- Mileage reimbursement
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Solar Installer - $35 to $60 Hourly
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- Full-time
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- Mid-level
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Pfister Energy —Bensalem, PA
- $35 - $60 an hour
- Full-time
- Construction site
- Mid-level
- Residential
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- Mid-level
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- Full-time
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- Mileage reimbursement
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Solar PV Installer
Pfister Energy —Abington, PA
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- Full-time
- Construction site
- Mid-level
- Residential
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Solar PV Installer
Pfister Energy —Cherry Hill, NJ
- $35 - $60 an hour
- Full-time
- Construction site
- Mid-level
- Residential
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Solar Installer
Pfister Energy —Bensalem, PA
- $35 - $60 an hour
- Full-time
- Construction site
- Mid-level
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Web Designers/Programmers Developers
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- Bachelor of Science
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Seattle Shopping Guide —Seattle, WA
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Social Concepts —Redwood, CA
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Sonoma Consulting Inc. —Atlanta, GA
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Shopify Experienced Middleware Developer (Contract) - North America
Anatta Design —Remote
- $80 - $120 an hour
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Chief Electrical Engineer (Relocation Assistance Available)
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- Full-time
- 5 years
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Content Solutions —Seattle, WA
- Email
- Mid-level
- JavaScript

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Specialist eCommerce

Boyd CAT -
Louisville, KY

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Job Details

Full-time
$65,790.43 a year

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Confidential information handling
Spreadsheets
Writing skills
Word embeddings
Employee relationship building
English
Driver's License
Managing projects
Productivity software

Full Job Description

DESCRIPTION: A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of safety, enthusiasm, respect, velocity, integrity, commitment, and excellence that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.

The primary focus of the eCommerce Specialist is designed to be the first point of contact for Parts.CAT.com customers. The eCommerce Specialist will focus on onboarding new customers and troubleshooting technical issues. This role involves training customers and Product Support Representatives (PSR), testing new features in AX Prod/QA environments, implementing potential marketing programs, and looking for new opportunities that help grow our Parts.CAT.com (PCC) customer base.

REQUIREMENTS:

Travel to branches or other locations as required to perform assigned duties

Maintain a valid motor vehicle operators' license

Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards

Assist work team to meet the objectives of the department and the Company

Ability to communicate effectively in spoken and written English to team members and customers

Project Management Skills and Experience – worked on and managed projects before

Willingness to learn and be trained/attend related trainings

Excellent interpersonal skills, and written and verbal communication skills

Highly self-directed

Ability to work independently or in a team environment with rapidly changing priorities and demands

Good working knowledge of computers, spreadsheets and word processing – must be able to use Microsoft Word, PowerPoint, etc.

ESSENTIAL FUNCTIONS:

Onboard new user on Parts.CAT.com (PCC) which includes registration, account creation in AX & CAT sites, verification, follow-up communication, and UCID creation

Handles training for new or existing customers, PSRs and other roles.

Contributes to Digital Services Update Call

Acts as main point of contact for customer issues in PCC involving de-escalation tactics, troubleshooting, technical issues and working to create support tickets with CAT Digital contacts

Tests new features in AX and PCC test environments to ensure functionality

Monitors PCC Performance and works with internal IT teams to ensure compatibility

Communicate with XAPT/Biztup & other developers for feedback

Handles promotional codes, marketing programs and ensures implementation and pricing accuracy for those marketing programs

Runs and reviews reports to identify PCC sales opportunities and potential CAT IP customers, run retention reports to retain existing ecommerce customers

Credit problematic orders while looking for potential operational efficiency improvements (i.e. reviewing unprocessed orders and other parts SOPs)

Work with Parts Managers & PSRs to analyze order issues and make recommendations on customer ordering process

Submit remote flash tickets to CAT for troubleshooting request via PL Reg

Updates machine hours based on PL Reg inbox requests

Bills for Product Link Subscriptions

Monitors for and communicate subscription changes to all involved parties, including customers & Sales Representatives

Setup, configures and automate reports, users and other information for specific customers and sales representatives in Visionlink

Provides quotes and compatible Product Link device information to customers & PSRs wanting to upgrade, maintain or administer changes to their current connected asset fleet.

Reviews service letters from CAT to determine accurate quotes

Maintain digital authorization metrics as needed, confirming customer have signed agreement in place before connecting new Product Link devices

Complete review of machine sales document by completing UCIDs, data authorization check, CAT connect page

Create and maintain good communications with other Company departments and branches

Maintain good customer relations through addressing customer concerns and quickly resolving customer complaints

Communicate both verbally and in writing to all levels of company management, Company customers, employees, and outside vendors

Follow all work, safety rules, and procedures

Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes

Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code

Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly

Follow all work, safety rules, and procedures

Perform other duties as necessary and assigned

BENEFITS:

Full-Time W2 Employee with bonus potential
Full benefits including Medical, Dental, Vision, Disability, and Life Insurance
Wellness Program
Flexible, hybrid work environment
Paid time off
401(k) savings with Company Match

Apply Now

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