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HHUNY Care Manager

FLACRA -
Rochester, NY

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Job Details

Full-time
$18.00 - $19.50 an hour

Benefits

Health insurance
Dental insurance

Qualifications

Computer literacy
Community resource coordination in health services social work
Driver's License
Housing services
Working with individuals with mental health conditions
Associate's degree
Cross-functional communication

Full Job Description

Job Summary:

The Care Manager is responsible for providing comprehensive care management and coordination for individuals with co-occurring chronic health and behavioral health conditions. This role involves integrating medical, behavioral health, and social services to ensure individuals receive the necessary care and support. Candidates must have their own reliable vehicle for this position.

Key Responsibilities:

Care Management: Conduct comprehensive assessments, outreach, and engagement activities while linking and coordinating services using evidence-based practices.
Care Planning: Develop and manage client-centered care plans to integrate chemical dependency, mental health, and medical services.
Coordination of Care: Collaborate with Finger Lakes Community Health Providers, FLACRA clinic providers, and other identified service providers for ongoing care coordination.
Assessment & Linkages: Evaluate psychosocial supports and connect individuals with housing, employment, transportation, medical, dental, mental health care, and community resources.
Communication: Utilize effective communication strategies to coordinate care among peers, medical staff, addiction and mental health providers, and community agencies using electronic devices, Telehealth, and other interactive technologies.
Outcomes Monitoring: Measure, monitor, and improve quality outcomes, focusing on clinical indicators, patient satisfaction, and adherence to care plans.
On-Call Duties: Participate in on-call rotation for nights and weekends as assigned.

Skills & Experience:

Strong ability to communicate effectively and work cooperatively with culturally diverse individuals, staff, and community service providers.
Knowledge of local behavioral health services and substance abuse agencies.
Ability to multitask in a fast-paced environment, with strong problem-solving, time management, and organizational skills.
Ability to remain calm in a crisis while providing crisis intervention services.
Proficient in typing (minimum 30 WPM).
Proficient in Internet navigation, Microsoft Office, Outlook, Word, and Excel.
Familiarity with the use of electronic health records (EHR).

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.

At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.

Must-Have Qualifications & Skills:

Associate’s Degree in Health or Human Services.
Valid NYS Driver’s License.
At least one year of experience working with recovery supports, community resources, housing, employment, and other professional and non-professional services.
Experience in a behavioral health care setting.
Excellent written and verbal communication skills.
Ability to multitask and demonstrate composure in challenging situations.

Nice-to-Have Qualifications:

Bachelor’s Degree or higher in Health or Human Services.
2+ years of experience in Behavioral Health.
Experience in Crisis Management.

Quick Apply

Refine Your Search

Interactive Program Manager jobs

HHUNY Care Manager

Manager, Nursing - Post Anesthesia Care Unit - Full Time

Academic Educator

Certified Nursing Assistant-CNA

Physical Therapist-40K Bonus!

Social Worker

Case Manager - Bronson Battle Creek

Benefits Coordinator

Senior Program Manager Pequea Valley, PA

Human Resources Business Analyst III

Service Plumbing Project Manager

EVS Facilities Shift Manager

Master Esthetician / Sales Consultant

Safety Officer

Manager, Nursing - Acute Care - General/Joint - Full Time

Tutor (Per Diem/Various Disciplines)

HHUNY Care Manager

HHUNY Care Manager

Market Investigator

Husbandry Team Member

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