Top 139 Ivr Software Developer Jobs

Conversational AI Chat Bot Developer, Cognigy
TTEC Digital —Austin, TX
- $140,000 - $160,000 a year
- Full-time
- Remote
- System design
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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IVR .NET Developer
RCG Global Services —New Jersey
- Computer Science
- 5 years
- Bachelor's degree
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Principal IT Developer
Mican Technologies —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- SQL
AWS Developer
rockITdata —Remote
- Full-time
- Computer science
- Computer Science
- HIPAA
CRM Developer
Apollo Technology Solutions LLC —Middletown, PA
- Contract
- Hybrid work
- Microsoft Excel
- Senior level
- 2 years
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Portal Developer
Apollo Technology Solutions LLC —Middletown, PA
- Contract
- Hybrid work
- Microsoft Excel
- Azure
- 5 years
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Sr. Portal Developer
Apollo Technology Solutions LLC —Middletown, PA
- Contract
- Hybrid work
- Microsoft Excel
- Computer Science
- 5 years
Quick Apply
Digital Payment Processing Developer
Apollo Technology Solutions LLC —Middletown, PA
- Contract
- Hybrid work
- Microsoft Excel
- Computer Science
- HIPAA
Quick Apply
Senior Software Engineer - Integration Gateway IPaaS
nCino —Wilmington, NC
- $107,900 - $183,400 a year
- Full-time
- Computer Science
- 5 years
- System design
QA Engineer
Valdi Group —Chicago, IL
- Spanish
- Computer science
- Computer Science
Conversational Designer - Senior Software Engineer
Capgemini —Atlanta, GA
- $76,200 - $187,740 a year
- Full-time
- Hybrid work
- 3 years
- In-person
- Senior level
- Paid holidays
- Disability insurance
Integration Tester
rockITdata —Remote
- Full-time
- Computer science
- Computer Science
- Salesforce
Python Microservices Developer - Hybrid
NTT Ltd —Irving, TX
- $75,168 - $130,500 a year
- Azure
- System design
- 3 years
- Health savings account
- AD&D insurance
Senior Salesforce Developer
Systems Integration, Inc. —Washington, DC
- Full-time
- Remote
- Background check
- Azure
- Computer Science
Quick Apply
7d
Senior Developer – Conversational AI Delivery
Waterfield Technologies —Tulsa, OK
- Azure
- 6 years
- AWS
Digital Payment Processing Developer
Data-Core System, Inc. —Middletown, PA
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
Quick Apply
7d
Domain Architect - Contact Center
World Wide Technology Holding, LLC —Remote
- $110,000 - $160,000 a year
- Full-time
- Remote
- Azure
- SQL
- Bachelor's degree
- Profit sharing
- Wellness program
Configuration Analyst
RevSpring Inc —Livonia, MI
- Computer science
- Computer Science
- Customer service
Quick Apply
Senior Backend Platform Developer, Contact Center Systems
Navan —New York, NY
- $118,800 - $264,000 a year
- 5 years
- System design
- SQL
Quick Apply
4d
Sr Manager, Software Engineering - AI / Conversational Platforms - Hybrid (Minneapolis, Charlotte, Austin )
Optum —Minneapolis, MN
- $112,700 - $193,200 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Pass drug screening

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Conversational AI Chat Bot Developer, Cognigy

TTEC Digital -
Austin, TX

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Job Details

Full-time
$140,000 - $160,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

AI models
Software engineering
Engineering development testing
Testing (project management phases)
System design
Java
Machine intelligence
JavaScript
Application design
Mentoring
Natural language processing
Python

Full Job Description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.

What You'll Be Doing

Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.
Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.
Code and test projects.
Deliver high-quality software on time.
Attend meetings and training as required.
Perform system analysis and project management duties for the successful completion of a project.
Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
Exercises wide latitude in determining objectives and approaches to engagements.
Mitigating and resolving code errors for development and future concepts.

What You'll Bring to the Role

3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.
5+ years JavaScript experience.
Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.
Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have
Team Player and the ability to mentor team members
Desire to work in a fast-paced environment.

#LI-DD1

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following:

Medical, dental, vision

tax-advantaged health care accounts

financial and income protection benefits

paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

About Us

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

Ivr Software Developer jobs

Conversational AI Chat Bot Developer, Cognigy

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Principal IT Developer

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Portal Developer

Sr. Portal Developer

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Senior Software Engineer - Integration Gateway IPaaS

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Integration Tester

Python Microservices Developer - Hybrid

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Digital Payment Processing Developer

Domain Architect - Contact Center

Configuration Analyst

Senior Backend Platform Developer, Contact Center Systems

Sr Manager, Software Engineering - AI / Conversational Platforms - Hybrid (Minneapolis, Charlotte, Austin )

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