Top 351 Nice Application Support Jobs in Atlanta, GA

Support Specialist
CrunchTime —Atlanta, GA
- $77,000 - $91,375 a year
- Full-time
- Computer Science
- Research
- Mid-level
- Paid parental leave
- Health savings account
Sr. Desktop Support Specialist
DC BLOX —Atlanta, GA
- Full-time
- Hybrid work
- Microsoft Outlook
- Construction site
- Office
Quick Apply
IT Systems Administrator
OLIPOP —Atlanta, GA
- $110,000 - $120,000 a year
- Remote
- 5 years
- Continuous improvement
- SharePoint
Quick Apply
Occupational Therapist – Pediatric Outpatient Clinic
Therapy and Learning Center of GA —Kennesaw, GA
- $75,000 a year
- Full-time
- Working with individuals with developmental disabilities
- Outpatient experience
- Clinic
- Continuing education credits
- Paid holidays
Quick Apply
Board Certified Behavior Analyst
Applied ABC —Lawrenceville, GA
- $100,000 - $105,000 a year
- 8 hour shift
- Management
- HIPAA
- Master's degree
- Continuing education credits
- Dental insurance
Quick Apply
9d
Primary Care Physician - Collaborations with NPs
NP Collaborator —Georgia
- $300 - $500 an hour
- Part-time
- Remote
- Medicine
- Psychiatry
- Internal Medicine
- Flexible schedule
Quick Apply
Java Full stack Engineer (Low Latency Trading)
WISSEN TECHNOLOGY PRIVATE LIMITED —Alpharetta, GA
- Full-time
- 7 years
- Azure
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Technical Product Manager
Matlen Silver —Atlanta, GA
- Contract
- Office
- APIs
- Senior level
- Health insurance
- Dental insurance
Quick Apply
2d
Lead Canning Technician
Insight Global —Tucker, GA
- $35.75 - $50.00 an hour
- Full-time
- 5 years
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Director, Tax
Vaco by Highspring —Atlanta, GA
- $180,000 - $210,000 a year
- CPA
- Mentoring
- In-person
- Health insurance
- Dental insurance
Quick Apply
Software Engineer Team Lead
Emergent Staffing —Atlanta, GA
- $120,000 - $140,000 a year
- Full-time
- Remote
- System design
- SQL
- Supervising experience
Quick Apply
5d
Board Certified Behavior Analyst
Applied ABC —Georgia
- $80 - $95 an hour
- 8 hour shift
- Remote
- Management
- HIPAA
- Mid-level
Quick Apply
Staff Board Hardware Engineer
Everforth —Duluth, GA
- $400,000 - $500,000 a year
- Full-time
- Bachelor of Science
- Analysis skills
- US work authorization
- Health savings account
- Employee stock purchase plan
Quick Apply
5d
Staff Board Hardware Engineer
Everforth —Duluth, GA
- $400,000 - $500,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Analysis skills
- Health savings account
- Employee stock purchase plan
Quick Apply
5d
Support Analyst - Integrations & Analytics
CrunchTime —Atlanta, GA
- $65,000 - $80,625 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Technical Support Specialist
SMB IT Solutions —Smyrna, GA
- $45,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
12d
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Testing & Commission Tech III
TRC Companies, Inc. —Atlanta, GA
- $45 - $55 an hour
- Full-time
- Computer literacy
- Mid-level
- Associate's degree
- Paid holidays
- Disability insurance
Operations Associate - Patient Intake Coordinator
Motus Nova —Atlanta, GA
- $35,000 - $40,000 a year
- Full-time
- Working with individuals with disabilities
- In-person
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
3d
Logistics Coordinator
ThriftBooks —Austell, GA
- $60,000 - $70,000 a year
- Hybrid work
- Background check
- Mid-level
- SQL
- Paid holidays
- Disability insurance
5d

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Support Specialist

CrunchTime -
Atlanta, GA

Apply Now

Job Details

Full-time
$77,000 - $91,375 a year

Benefits

Paid parental leave
Health savings account
Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
Flexible spending account
Parental leave
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Software issue identification
Customer communication
Data replication
SQL
Managing clients in a customer support role
Bachelor's degree
Scripting
Query management

Full Job Description

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry’s only complete, AI-powered suite. Top operators, including Jersey Mike’s, Five Guys, Smoothie King, Wingstop, and Chili’s, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store. To learn more, visit Crunchtime.com.

About the role

As a Customer Support Specialist on the Cruise team, you will be a key part of making sure that we can keep delivering high-quality support to our customers. You will be able to explore new technology and develop processes to help other team members, grow within our company and make a huge impact from day one.

What you’ll do as a Customer Support Specialist

Help customers solve problems in the CrunchTime platform and keep them updated on ticket progress.
Use internal tools to troubleshoot customer-reported tickets.
Translate technical details from our development teams into non-technical language that our customers can understand.
Analyze data discrepancies between multiple tools to confirm accuracy based on customer inquiries and reassure the customer that the data displayed is accurate.
Build and optimize dynamic SQL scripts to maintain data integrity and support enterprise reporting.
Accept requests for Technical Resource assistance from the Customer Support Analysts on your team.
Work side-by-side with the development teams of our Cruise and Xchange product teams to research and resolve customer-reported issues.
Empathize with the customer’s situation and take pride in finding them a resolution on tickets submitted.

What we’re looking for

3-5 years of remote application support experience.
2-4 years of customer-facing experience in any industry, but the hospitality industry is preferred.
Excellent interpersonal and communication skills (written and verbal).
Bachelor’s degree in Computer Science, Information Technology, or a similar field.
Advanced SQL knowledge with the ability to write and execute multi-table queries to locate missing keys, duplicate records, or diagnose sync issues between databases.
Ability to read and analyze code (e.g., to understand application logic, trace errors in system logs, or review scripts) to assist in deep-dive troubleshooting.
Intermediate understanding of database replication concepts and offline-capable/distributed environments.
Prior experience troubleshooting e-commerce platforms, vendor portals, or EDI failures.
Able to work in a fast-paced environment with multiple competing priorities.
Ability to prioritize tasks independently based on an understanding of the business impact for the customer.

Nice to haves

Experience working with a distributed/remote team across multiple time zones.
Familiarity with database schema comparisons.
Experience with Jira, Confluence, and Zendesk.
Familiarity with SFTP troubleshooting (file transfers, connection failures, and credential management).
An understanding of REST APIs and XML, including the ability to troubleshoot.
Able to troubleshoot networking and communication protocols.
Experience supporting cruise line operations, inventory management, or enterprise procurement verticals.

What you’ll get

Great mission-driven team members from diverse backgrounds with a strong company culture
Competitive pay
Unlimited PTO
Paid company holidays
Yearly team off-sites
International travel opportunities
Medical, dental, and vision benefits (FSA, HSA & HRA options)
Basic & Voluntary Life Insurance
401k employer match
Wellness benefits
Work in an open environment on solutions that are reshaping the way businesses operate
Fun team events
10 weeks of paid parental leave
Fitness reimbursement
Learning & development funds

Compensation:

The annual base compensation range for this position is $77,000 - $85,000. The reasonably estimated total cash compensation (base + variable) range for this full-time position will be $82,775 - $91,375.

Actual compensation is based on factors unique to each candidate, including, but not limited to: job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.

Accessibility Accommodation Statement

Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.

Apply Now

Refine Your Search

Nice Application Support jobs in Atlanta, GA

Support Specialist

Sr. Desktop Support Specialist

IT Systems Administrator

Occupational Therapist – Pediatric Outpatient Clinic

Board Certified Behavior Analyst

Primary Care Physician - Collaborations with NPs

Java Full stack Engineer (Low Latency Trading)

Technical Product Manager

Lead Canning Technician

Director, Tax

Software Engineer Team Lead

Board Certified Behavior Analyst

Staff Board Hardware Engineer

Staff Board Hardware Engineer

Support Analyst - Integrations & Analytics

Technical Support Specialist

Help Desk / Service Desk Analyst I -4P/663

Testing & Commission Tech III

Operations Associate - Patient Intake Coordinator

Logistics Coordinator

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