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Work from Home: Customer Service Representative (Healthcare)
Sagility —New York State
- $14 - $15 an hour
- Weekends as needed
- Remote
- 18 years or older
- Research
- High school diploma or GED
- Paid training
- Disability insurance
Healthcare Analyst II
Cohere Health —Remote
- $85,000 - $92,000 a year
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- Mid-level
- SQL
- Bachelor's degree
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Research Associate, Healthcare Innovations
American Institutes for Research —Remote
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- Email
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Data Analyst II - Remote Position
Trinity Health —Livonia, MI
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- Computer Science
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QuinStreet —Foster City, CA
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Research Analyst, Massachusetts Research & Education Collaborative
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11d
KAP 2026-2027 - Academic Research Analyst - Institute for Humane Studies
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MyAdvice —Remote
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RethinkFirst —Remote
- Full-time
- Microsoft Excel
- Microsoft Outlook
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Digital Harbor Foundation —Remote
- $70,000 a year
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- Computer Science
- Mid-level
- Master's degree
- Paid parental leave
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Work from Home: Customer Service Representative (Healthcare)

Sagility -
New York State

Apply Now

Job Details

Full-time
$14 - $15 an hour

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Work from home
Employee assistance program
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
High school diploma or GED
Video communication
Typing

Full Job Description

Job title

Work from Home: Customer Service Representative (Healthcare)

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

S Spark Curiosity
O One Team, One Direction
A Action for Results
R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

Competitive pay: $14.00 – $15.00/hour.
Performance-based incentives.
Paid training in a cutting-edge virtual training environment.
Comprehensive health coverage (available after 90 days).
Employee wellness and engagement programs.
Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

Handle incoming calls promptly and professionally.
Research and provide effective resolutions to customer inquiries.
Accurately document call details.
Communicate empathetically and diplomatically with clear, professional articulation.
Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

Commitment to excellence and a positive attitude.
Strong communication and interpersonal skills.
Comfort in a fast-paced, team-oriented environment.
Proficiency in navigating computer applications.
Desire to exceed customer expectations and grow professionally.
Previous healthcare experience is a plus.
At least 1 year of experience in a call center environment is required.

Job Requirements:

Must be 18 years or older.
High School Diploma or equivalent.
Minimum of 1 year at a single job, preferably in customer service.
Reliable attendance, with no absences in the first 90 days.
Typing at least 25 WPM.
Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
Secure, private work area at home.
Flexible availability, including weekends.

Additional Perks:

Daily Pay.
Medical, Dental, and Vision coverage.
Life Insurance.
Short-Term and Long-Term Disability options.
Flexible Spending Account (FSA).
Employee Assistance Program.
401(k) with employer contribution.
Paid Time Off (PTO).
Tuition Reimbursement.

As a work-from-home team member, you are required to participate in active camera sessions for your role. You will be expected to remain on camera throughout onboarding and training and be available on camera as needed once in production. This is a standard requirement for the position; failure to meet this expectation will result in separation from employment.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

United States of America

Apply Now

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