Top 5041 Request Technology Jobs in Northfield, IL

Technical Service Specialist
Midco International —Chicago, IL
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
8d
IT Field Technician
Creative Tech —Skokie, IL
- $19 - $25 an hour
- Full-time
- Mid-level
- Windows
- Driver's License
- Fuel card
- Health insurance
Quick Apply
7d
Technical Support Analyst
TEKsystems —Buffalo Grove, IL
- $18 - $22 an hour
- Temporary
- Mid-level
- Continuous improvement
- Mentoring
- Commuter assistance
- Health savings account
2d
Mobile Patrol Security - Now Hiring!
GardaWorld Security Services U.S. —Northbrook, IL
- $19.50 an hour
- Full-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
6d
Information Technology Support Technician
Village of Northbrook —Northbrook, IL
- $65,985 - $74,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
2d
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
3d
Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Tool Design Engineer
Sloan —Franklin Park, IL
- $90,000 - $95,000 a year
- Engineering
- Organizational skills
- Senior level
- Commuter assistance
- Health savings account
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Winnetka, IL
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Veterinarian, Shelter Medicine
Save-A-Pet, Inc. —Grayslake, IL
- $40 - $45 an hour
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
EXPERIENCED HIGH END AUTO MECHANIC
EXOTIC MOTORS —Rolling Meadows, IL
- $30 - $45 an hour
- 8 hour shift
- Mechanic experience
- Mid-level
- Driver's License
Quick Apply
Shipping Clerk
CrossCom National LLC —Buffalo Grove, IL
- $16 - $17 an hour
- Overtime
- Microsoft Word
- Background check
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Respiratory Therapist – Waukegan, IL
Apria Healthcare LLC —Waukegan, IL
- $40 - $45 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
Financial Advisor - Chicago Metropolitan Area
Thrivent —Chicago, IL
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Senior Manager, MarTech Procurement
Ace Hardware Corporation —Oak Brook, IL
- $137,700 - $165,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Finance
- Paid holidays
- Disability insurance
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Receiving Clerk
CrossCom National LLC —Buffalo Grove, IL
- $17 an hour
- Overtime
- Background check
- Computer literacy
- Windows
- Health savings account
- Disability insurance
Quick Apply
Tree Inventory Inspector / Arborist
ArborPro —Chicago, IL
- $21 - $40 an hour
- 8 hour shift
- Inventory management
- Mid-level
- 3 years
- Fuel card
- Paid holidays
Quick Apply
Summer Instructor, Glenview
Camp Galileo —Glenview, IL
- $16.98 - $17.73 an hour
- 8 hour shift
- Background check
- Classroom
- 18 years or older
- Paid training
Quick Apply
Maintenance Mechanic I
Pfanstiehl, Inc. —Waukegan, IL
- From $30.83 an hour
- 12 hour shift
- Carpentry
- Customer service
- English
- Health savings account
- Health insurance
Quick Apply

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Technical Service Specialist

Midco International -
Chicago, IL

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Engineering equipment malfunctions diagnostics
Electro-mechanical components
Interpersonal skills
Field service
Electrical schematic reading and interpretation
HVAC/R
Industrial electrical systems
Technical support
Industrial equipment troubleshooting
Mechanical drawings
Troubleshooting electrical systems
Engineering Technology
Associate's degree
Mechanical troubleshooting
HVAC

Full Job Description

About Midco International

For over 85 years, Midco International has been a Chicago-based leader in combustion technology, designing and manufacturing power burners trusted by residential, commercial, and industrial customers around the world. Founded in 1940 and headquartered on Chicago's northwest side, we engineer durable, high-performance products built to last.

As an ISO 9001-certified manufacturer quality isn't just a standard for us. It's our foundation. Our in-house engineering team works closely with OEMs to develop customized combustion solutions from concept to production, and our interchangeable, modular designs reflect our commitment to flexibility and ease of service.

When you join Midco International, you become part of a close-knit team that takes pride in doing things right, with decades of expertise, a reputation built on trust, and products that keep the world running.

Position Summary: Serves as the primary point of contact for customer technical support inquiries related to Midco Combustion and EmberGlo Foodservice products. Provides remote troubleshooting, technical guidance, and customer support for electro-mechanical equipment, combustion systems, controls, and foodservice equipment. Coordinates service activities, escalates issues when necessary, and works closely with engineering, sales, and authorized service providers to ensure timely resolution of customer concerns.

Duties & Responsibilities:

Technical Support

Serve as the primary contact for inbound technical support requests.
Diagnose equipment, controls, wiring, and performance issues through phone, video, and remote support tools.
Guide customers and service technicians through troubleshooting and repair procedures.
Determine when issues can be resolved remotely versus requiring field service support.
Escalate complex technical issues to engineering, product specialists, or service partners as needed.
Maintain detailed records of customer interactions and service activities.

Customer Service

Respond to customer technical questions and support requests in a professional and timely manner.
Provide product operation, maintenance, and troubleshooting guidance.
Coordinate with authorized service providers and sales representatives to resolve customer concerns.
Identify opportunities for product improvements and communicate feedback to appropriate departments.
Maintain positive customer relationships through effective communication and follow-up.

Service Administration

Document service requests, troubleshooting activities, and resolutions within Pipedrive CRM system and other company systems.
Create and manage service incidents and work orders as required.
Ensure accurate tracking of service activities, callbacks, and follow-up actions.
Assist in developing technical documentation, troubleshooting resources, and customer support materials.
Participate in continuous improvement initiatives related to customer support and service processes.

Competencies:

Strong electro-mechanical troubleshooting skills.
Knowledge of industrial combustion systems and controls.
Ability to read and interpret electrical schematics, wiring diagrams, and technical drawings.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Effective problem-solving and analytical skills.
Proficiency with Microsoft Office and CRM/service management software.
Ability to work independently and exercise sound judgment.

Required education and experience:

Associate degree in Electrical Technology, HVAC/R Technology, Industrial Maintenance, Mechanical Engineering Technology, or related field required.
Bachelor's degree in a related technical field preferred.
Minimum of 3 years of technical support, field service, industrial service, or related experience.
Experience troubleshooting electro-mechanical equipment in at least one of the following: Industrial combustion, commercial HVAC, commercial foodservice equipment or process heating required.
Experience in both combustion/industrial and commercial foodservice industries is strongly preferred.
Experience reading electrical schematics and technical drawings required.
Experience with industrial controls, PLCs, combustion systems, HVAC, food service equipment, or related technologies preferred.
Equivalent combination of education and experience may be considered.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you possess an Associate Degree or higher in Electrical Technology, Industrial Maintenance, Mechanical Engineering, or other related field?
Do you have experience reading electrical schematics and technical drawings?

Experience:

Technical Service/Technical Support: 3 years (Required)
Combustion Systems: 1 year (Required)

Ability to Commute:

Chicago, IL 60646 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Request Technology jobs in Northfield, IL

Technical Service Specialist

IT Field Technician

Technical Support Analyst

Mobile Patrol Security - Now Hiring!

Information Technology Support Technician

Helpdesk Analyst

Field Support Specialist - (CCTV & Alarms)

Tool Design Engineer

Registered Client Administrative Manager

Veterinarian, Shelter Medicine

EXPERIENCED HIGH END AUTO MECHANIC

Shipping Clerk

Respiratory Therapist – Waukegan, IL

Financial Advisor - Chicago Metropolitan Area

Senior Manager, MarTech Procurement

Tier 3 Engineer

Receiving Clerk

Tree Inventory Inspector / Arborist

Summer Instructor, Glenview

Maintenance Mechanic I

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