Top 4795 Request Technology Jobs in Rogers Park, IL

Technical Service Specialist
Midco International —Chicago, IL
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
11d
IT Field Technician
Creative Tech —Skokie, IL
- $19 - $25 an hour
- Full-time
- Mid-level
- Windows
- Driver's License
- Fuel card
- Health insurance
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10d
Part Time Onsite IT Support
Miles IT —Chicago, IL
- $30 an hour
- Part-time
- Spanish
- Mid-level
- Windows
- Flexible schedule
Data Analyst
Brooksource —Chicago, IL
- $45 - $50 an hour
- Contract
- Hybrid work
- Microsoft Excel
- Mid-level
- SQL
- Health savings account
- Paid holidays
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Retail Sales Associate
Skechers USA Retail, LLC —Chicago, IL
- $18.00 - $19.10 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
Quick Apply
Retail Stock Associate
Athleta —Skokie, IL
- Part-time
- Merchandising
- Continuous improvement
- In-person
- Store discount
- Employee stock purchase plan
Information Technology Support Technician
Village of Northbrook —Northbrook, IL
- $65,985 - $74,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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5d
Mailroom Clerk
US AMR-Jones Lang LaSalle Americas, Inc. —Chicago, IL
- $45,000 - $52,000 a year
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
11d
IT-Helpdesk Technician-Desktop Support
EM Key Solutions Inc —Chicago, IL
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Operations Specialist I, Aerospace & Defense (US)
Airspace —Chicago, IL
- $20 - $22 an hour
- Remote
- Communication skills
- Entry level
- Dental insurance
- 401(k)
Quick Apply
11d
IT Support Technician
TechNexus Venture Collaborative —Chicago, IL
- $20 - $25 an hour
- Part-time
- Windows
- Analysis skills
- Organizational skills
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Line Cook/Dishwasher
Five Iron Golf Chicago LLC —Chicago, IL
- $19 - $21 an hour
- Part-time
- Customer service
- Ability to lift 50 pounds
- Restaurant
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Security Officer
Ann & Robert H. Lurie Children’s Hospital of Chicago —Streeterville, IL
- $19.00 - $28.50 an hour
- Overtime
- Psychiatry
- Customer service
- Computer literacy
- 403(b) matching
- Paid parental leave
5d
Office Services Associate
Opensity Solutions —Chicago, IL
- $20 - $34 an hour
- Full-time
- Office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
5d
Concierge
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Quick Apply
11d
Guest Services Coordinator
Marriott International, Inc —Chicago, IL
- $27.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
5d
Patient Safety Associate
Ann & Robert H. Lurie Children’s Hospital of Chicago —Streeterville, IL
- $18 - $27 an hour
- Full-time
- High school diploma or GED
- Entry level
- 403(b) matching
- Paid parental leave
3d
Digital Tech Support Analyst
Caterpillar —Chicago, IL
- $99,840 - $133,810 a year
- Full-time
- Computer Science
- Pass drug screening
- Research
- Health savings account
- Paid holidays
5d
Desktop Support Analyst
Connection —Chicago, IL
- $25.00 - $28.50 an hour
- Full-time
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
8d
Retail Sale Associate
Skechers USA Retail, LLC —Chicago, IL
- $18.00 - $19.10 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
Quick Apply

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Request Technology jobs near Rogers Park, IL

Technical Service Specialist

Midco International -
Chicago, IL

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Engineering equipment malfunctions diagnostics
Electro-mechanical components
Interpersonal skills
Field service
Electrical schematic reading and interpretation
HVAC/R
Industrial electrical systems
Technical support
Industrial equipment troubleshooting
Mechanical drawings
Troubleshooting electrical systems
Engineering Technology
Associate's degree
Mechanical troubleshooting
HVAC

Full Job Description

About Midco International

For over 85 years, Midco International has been a Chicago-based leader in combustion technology, designing and manufacturing power burners trusted by residential, commercial, and industrial customers around the world. Founded in 1940 and headquartered on Chicago's northwest side, we engineer durable, high-performance products built to last.

As an ISO 9001-certified manufacturer quality isn't just a standard for us. It's our foundation. Our in-house engineering team works closely with OEMs to develop customized combustion solutions from concept to production, and our interchangeable, modular designs reflect our commitment to flexibility and ease of service.

When you join Midco International, you become part of a close-knit team that takes pride in doing things right, with decades of expertise, a reputation built on trust, and products that keep the world running.

Position Summary: Serves as the primary point of contact for customer technical support inquiries related to Midco Combustion and EmberGlo Foodservice products. Provides remote troubleshooting, technical guidance, and customer support for electro-mechanical equipment, combustion systems, controls, and foodservice equipment. Coordinates service activities, escalates issues when necessary, and works closely with engineering, sales, and authorized service providers to ensure timely resolution of customer concerns.

Duties & Responsibilities:

Technical Support

Serve as the primary contact for inbound technical support requests.
Diagnose equipment, controls, wiring, and performance issues through phone, video, and remote support tools.
Guide customers and service technicians through troubleshooting and repair procedures.
Determine when issues can be resolved remotely versus requiring field service support.
Escalate complex technical issues to engineering, product specialists, or service partners as needed.
Maintain detailed records of customer interactions and service activities.

Customer Service

Respond to customer technical questions and support requests in a professional and timely manner.
Provide product operation, maintenance, and troubleshooting guidance.
Coordinate with authorized service providers and sales representatives to resolve customer concerns.
Identify opportunities for product improvements and communicate feedback to appropriate departments.
Maintain positive customer relationships through effective communication and follow-up.

Service Administration

Document service requests, troubleshooting activities, and resolutions within Pipedrive CRM system and other company systems.
Create and manage service incidents and work orders as required.
Ensure accurate tracking of service activities, callbacks, and follow-up actions.
Assist in developing technical documentation, troubleshooting resources, and customer support materials.
Participate in continuous improvement initiatives related to customer support and service processes.

Competencies:

Strong electro-mechanical troubleshooting skills.
Knowledge of industrial combustion systems and controls.
Ability to read and interpret electrical schematics, wiring diagrams, and technical drawings.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Effective problem-solving and analytical skills.
Proficiency with Microsoft Office and CRM/service management software.
Ability to work independently and exercise sound judgment.

Required education and experience:

Associate degree in Electrical Technology, HVAC/R Technology, Industrial Maintenance, Mechanical Engineering Technology, or related field required.
Bachelor's degree in a related technical field preferred.
Minimum of 3 years of technical support, field service, industrial service, or related experience.
Experience troubleshooting electro-mechanical equipment in at least one of the following: Industrial combustion, commercial HVAC, commercial foodservice equipment or process heating required.
Experience in both combustion/industrial and commercial foodservice industries is strongly preferred.
Experience reading electrical schematics and technical drawings required.
Experience with industrial controls, PLCs, combustion systems, HVAC, food service equipment, or related technologies preferred.
Equivalent combination of education and experience may be considered.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you possess an Associate Degree or higher in Electrical Technology, Industrial Maintenance, Mechanical Engineering, or other related field?
Do you have experience reading electrical schematics and technical drawings?

Experience:

Technical Service/Technical Support: 3 years (Required)
Combustion Systems: 1 year (Required)

Ability to Commute:

Chicago, IL 60646 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Request Technology jobs in Rogers Park, IL

Technical Service Specialist

IT Field Technician

Part Time Onsite IT Support

Data Analyst

Retail Sales Associate

Retail Stock Associate

Information Technology Support Technician

Mailroom Clerk

IT-Helpdesk Technician-Desktop Support

Operations Specialist I, Aerospace & Defense (US)

IT Support Technician

Line Cook/Dishwasher

Security Officer

Office Services Associate

Concierge

Guest Services Coordinator

Patient Safety Associate

Digital Tech Support Analyst

Desktop Support Analyst

Retail Sale Associate

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