Top 250 Technical Services Analyst Jobs in Austin, TX

Senior Technical Support Analyst (Tier 3)
GCS Technologies —Austin, TX
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
IT System Analyst
A-CSPI —Austin, TX
- $55,000 - $73,000 a year
- Full-time
- Customer service
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Epic Application Analyst (Op-Time/Anesthesia)
Dell Medical School —Austin, TX
- From $79,316 a year
- Full-time
- Surgery
- Computer Science
- System design
Quick Apply
7h
Senior Bioengineering Analyst
Dell Medical School —Austin, TX
- From $77,000 a year
- Weekends as needed
- Hospital
- Office
- 8 years
Quick Apply
Business Systems Analyst / CRM Data Migration Consultant (Austin)
The HT Group —Austin, TX
- Contract
- Mid-level
- 3 years
- Analysis skills
Quick Apply
2d
Marketing Analyst
Aristocrat Interactive —Austin, TX
- $73,500 - $145,600 a year
- Full-time
- Hybrid work
- Background check
- Marketing
- Mid-level
- Health insurance
- Dental insurance
3d
Military Service - U.S. Air National Guard, Cryptologic Analyst and Reporter
Military Service - U.S. Air National Guard Recruiting —Texas
- From $50,000 a year
- Full-time
- High school diploma or GED
- Entry level
- Health insurance
Workday Absence & HCM Senior Analyst
Crowe —Austin, TX
- $69,000 - $136,500 a year
- Full-time
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
9d
Help Desk Analyst
Texas State Technical College —Austin, TX
- Full-time
- Mid-level
- Windows
- US work authorization
4d
BA/UAT Analyst
Continental General —Austin, TX
- $63,825 - $80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health savings account
- Paid holidays
Claims Analyst - REMOTE
Ryder System —Austin, TX
- $90,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Desktop Support Analyst
Microwave Products Group —Austin, TX
- Online Application
- Computer Science
- Research
- Mid-level
- Paid jury duty
- Commuter assistance
Systems Analyst
Vega Soft —Austin, TX
- Urgently hiring
- Computer Science
- Bachelor of Science
- Mid-level
IT Systems Analyst
Clayton Careers —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
IT Business Analyst
Fagron —Austin, TX
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
11d
Strategic Data Insights Analyst
Omnicell —Austin, TX
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
3d
IT Systems Analyst
Brohn Homes —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
Software Quality Assurance Analyst
Chili Corporate Solutions —Austin, TX
- Email
- Mid-level
- Bachelor's degree
- 2 years
- Referral program
Workday Test Analyst (Remote)
SOLV Energy, LLC —Austin, TX
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
3d
Application Support Analyst
Q2ebanking —Austin, TX
- Overtime
- No experience needed
- English
- Mid-level
- Paid parental leave
- Health insurance

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Senior Technical Support Analyst (Tier 3)

GCS Technologies -
Austin, TX

Quick Apply

Job Details

Full-time
$85,000 - $125,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Implementing network security protocols
Server backup and recovery
Windows
Disaster recovery implementation
Remote access management
Customer support ticket management
Resolving technical support tickets
Desktop applications
Server virtualization
Data backup
Productivity software
Network infrastructure management
Query management
Escalation handling
Automation tools

Full Job Description

Job Summary

Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in extremely variable environments

Essential Duties and Responsibilities

Microsoft Azure and Office 365 Administration.
Provide remote technical support to customers calling for various technical issues.
Provide on-site technical support to customers as needed.
Must have flexible after-hours availability for implementation and deployment tasks.
Track time and provide troubleshooting notes as you work

Requirements

Desired Technical Knowledge

Technicians are expected to have intermediate to advanced knowledge of the following technologies, with the ability to quickly expand and deepen that knowledge as needed.

Microsoft & Endpoint Technologies

Microsoft 365 administration, including Exchange, Intune, Defender, and Entra ID
Windows Server and Windows Desktop operating systems (all supported versions)
macOS administration and familiarity with Apple Business Manager
Common desktop applications, including Microsoft Office and related productivity tools

Networking & Connectivity

Core networking concepts, including routing, switching, and firewall administration
Advanced networking experience with vendors and platforms such as Meraki, Fortinet, SonicWall, Cisco, and Dell
Network services and fundamentals, including DNS, NAT, and related technologies
Secure connectivity solutions, including:
- Site‑to‑site VPNs
- Point‑to‑site VPNs
- Global Secure Access

Infrastructure & Virtualization

Virtualization technologies, including VMware vSphere and Microsoft Hyper‑V
Server backup and disaster recovery solutions, such as Datto, Veeam, and AppAssure / Rapid Recovery

Automation & Scripting

Basic scripting and query experience, including PowerShell and KQL

Additional Requirements

Participation in an after‑hours support escalation rotation
Ability to perform on‑site work as required
Must successfully pass a background screening
Ability to lift up to 20 lbs
Strong teamwork, communication, and documentation skills
Responsible for entering billable time and detailed notes into the ticketing system in real time
Applicants must be located in the Austin, TX metro area or surrounding communities

Preferred Qualifications

Certifications: Preference given to candidates with relevant industry certifications
Experience: 5+ years of experience in a help desk, systems administration, or network support role
Education: Degrees are valued but not required; experience and certifications are preferred

Benefits

75% to 100% work-from-home options
Flexible Paid Time Off
Medical/Dental/Vision Insurance available
Life and AD&D Insurance
Disability Insurance

GCS is an equal opportunity employer. GCS is a certified small business.

Quick Apply

Refine Your Search

Technical Services Analyst jobs in Austin, TX

Senior Technical Support Analyst (Tier 3)

IT System Analyst

Epic Application Analyst (Op-Time/Anesthesia)

Senior Bioengineering Analyst

Business Systems Analyst / CRM Data Migration Consultant (Austin)

Marketing Analyst

Military Service - U.S. Air National Guard, Cryptologic Analyst and Reporter

Workday Absence & HCM Senior Analyst

Help Desk Analyst

BA/UAT Analyst

Claims Analyst - REMOTE

Desktop Support Analyst

Systems Analyst

IT Systems Analyst

IT Business Analyst

Strategic Data Insights Analyst

IT Systems Analyst

Software Quality Assurance Analyst

Workday Test Analyst (Remote)

Application Support Analyst

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