Top 2513 Technical Support Engineer Jobs in Decatur, GA

Solutions Engineer
Care Logistics —Alpharetta, GA
- From $80,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Analytics Engineer
Cox Automotive —Atlanta, GA
- $101,500 - $169,100 a year
- Full-time
- 18 years or older
- 6 years
- Office
- Paid jury duty
- Paid holidays
Software Engineer II - 20202
Cox Automotive —Atlanta, GA
- $89,400 - $134,000 a year
- Full-time
- System design
- Mid-level
- Java
- Paid jury duty
- Paid holidays
Technical Support Engineer
Fortna Systems, Inc. —Peachtree Corners, GA
- $76,100 - $114,200 a year
- Full-time
- 5 years
- Engineering
- Mid-level
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Technical Support Engineer
Transact Campus —Atlanta, GA
- $44,900 - $74,800 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Senior Technical Support Engineer
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Windows
- Java
- SQL
Technical Support Engineer I
IPA - Innovative Product Achievements —Duluth, GA
- Weekends as needed
- Hybrid work
- Mid-level
- Linux
- Associate's degree
- Paid parental leave
- Health savings account
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Stone Mountain, GA
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Onsite Technical Engineer
Savant Technologies —Atlanta, GA
- $60,000 - $75,000 a year
- Full-time
- 5 years
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
Quick Apply
Application Support Engineer Advanced
Siemens —Alpharetta, GA
- $109,970 - $162,000 a year
- Multiple hires
- Hybrid work
- Mid-level
- Master's degree
- Product management
- Paid parental leave
- Health insurance
Technical Support Specialist
Graitec —Atlanta, GA
- Full-time
- Remote
- Computer science
- Computer Science
- Engineering
1d
IT Support Specialist
Sprinter Health —Atlanta, GA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Computer Science
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Engineer (Full-Time) Atlanta – Georgia
Axiom Technologies —Atlanta, GA
- Full-time
- Mid-level
- Windows
- 3 years
10d
Service Engineer
Super Micro Computer —Atlanta, GA
- $70,304 - $100,000 a year
- Weekends as needed
- Computer Science
- Military
- English
IT Support Engineer III - Atlanta Remote
The Solutions Team Inc —Atlanta, GA
- Remote
- 5 years
- Windows
- Senior level
- Paid holidays
- Health insurance
IT Support Engineer
PRIORITY AMBULANCE LLC —Conyers, GA
- On call
- Ability to walk for extended periods
- Mid-level
- 3 years
Technical Support Specialist
Fortinet —Atlanta, GA
- Full-time
- Computer Science
- English
- Mid-level
- Paid holidays
- Disability insurance
Project & Technical Support Engineer
Mirion —Atlanta, GA
- Full-time
- Microsoft Word
- English
- Mid-level
Quick Apply
IT Systems Engineer I, II, or III
IST Management Services —Atlanta, GA
- $90,000 - $160,000 a year
- Weekends as needed
- Remote
- Computer science
- Azure
- Computer Science

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Technical Support Engineer jobs near Decatur, GA

Solutions Engineer

Care Logistics -
Alpharetta, GA

Quick Apply

Job Details

Full-time
From $80,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Teamwork
Microsoft Excel
Interpersonal skills
Customer service
Bachelor's degree
Attention to detail
Data interpretation
Meeting facilitation
Video conferences (communication methods)

Full Job Description

Care Logistics is seeking a detail-oriented, creative problem solver, and collaborative Solutions Engineer to join our Integrated Solutions team. The Solutions Engineer plays an integral role in the enterprise-wide operational transformation and technology implementation initiatives across our healthcare client base. This role is responsible for gaining an understanding of the client’s current operations, assisting in designing the ideal future state, defining and managing the integration needed between Care Logistics software and client systems. The Solutions Engineer serves as a liaison between operations and technology teams to ensure implemented solutions deliver desired outcomes for both clients and the company. With an understanding of the desired future state, the capabilities of Care Logistics technology, and familiarity with hospital EMR systems, the Solutions Engineer is responsible for designing how to best leverage each technology investment and how data is exchanged between the various systems to achieve efficient, patient centered workflows. Internally at Care Logistics, the Solutions Engineer serves as a subject matter expert for product management, providing business process and integration knowledge to inform future products. and will thrive in a fast-paced, client-focused environment.

ESSENTIAL RESPONSIBILITIES:

· Collaborate with cross-functional teams to gather business requirements, identify opportunities and translate them into technical specifications and actionable insights.

· Ability to grasp clinical processes and translate them into system requirements for technology teams.

· Analyze data from EMR, clinical and scheduling systems to identify additional functionality opportunities, and integration needs.

· Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems/needs.

· Serve as a technical advisor to the internal organization’s industrial engineers, Healthcare Operations Executives, as well as other roles.

Participate in and co-lead virtual and in-person integration interviews, discussions, and project meetings with both internal and external teams.
Help to design future state processes that align business requirements with the capability of the client’s system and technology.
Develop and execute interface test plans to validate integration processing and system response.
Participate in go-live support and post-implementation optimization.
Develop and maintain internal and external documentation.
Provide input into developing and modifying client and Care Logistics systems to meet client needs.
Collaborate with Client Services to ensure realization of client goals and estimated ROI.
Other duties as assigned.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

Bachelor’s degree in Engineering, Information Technology or equivalent combination of education and experience
3-5 years of Solutions Engineer or related experience
Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from the underlying true business problem/needs.
Ability to identify inefficiencies, propose solutions, and evaluate outcomes effectively.
Above average observational skills to recognize opportunities, collect data and validate information
Proficiency with Microsoft products such as Outlook, Word, Excel and PowerPoint.
Comfort in leading discussions, facilitating interviews, and presenting findings to diverse audiences.

PREFERRED

Working knowledge of HL7 preferred.
Experience with or knowledge of hospital processes is strongly desired.
Experience with Electronic Health Records, EHR, platforms including ADT, clinical and ordering processes preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

Adaptability:

Effectively copes with rapidly changing information and fast-paced environment.
Ability to maintain confidentiality and use discretion.

Time Management:

Strong organizational and quality management skills with ability to handle multiple competing tasks and priorities.

Customer Service:

An ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.
Ability to form a team bond and enhance team performance.
Strong interpersonal skills with ability to effectively and tactfully communicate, in both written and verbal form, with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, client development staff, product management staff, and development staff).

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

· 30-70% travel is required.

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is frequently required to participate in online video calls, use hands to write and type, verbally and written communications, conduct hospital walk-throughs, co-lead in person working on site sessions.

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Pay: From $80,000.00 per year

Benefits:

401(k) 6% Match
401(k) matching
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Have you led or facilitated meetings with clients in your prior roles?
Do you have experience working in a hospital environment?
Will you now, or in the future, require sponsorship for employment visa status? (e.g. H-1B visa status)

Education:

Bachelor's (Preferred)

Experience:

solutions engineering: 3 years (Preferred)
HL7: 1 year (Preferred)

Work Location: Hybrid remote in Alpharetta, GA 30009

Quick Apply

Refine Your Search

Technical Support Engineer jobs in Decatur, GA

Solutions Engineer

Analytics Engineer

Software Engineer II - 20202

Technical Support Engineer

Technical Support Engineer

Senior Technical Support Engineer

Technical Support Engineer I

IT Support Engineer I, Ops Tech Solutions (OTS)

Onsite Technical Engineer

Remote Support Engineer II

Application Support Engineer Advanced

Technical Support Specialist

IT Support Specialist

Desktop Support Engineer (Full-Time) Atlanta – Georgia

Service Engineer

IT Support Engineer III - Atlanta Remote

IT Support Engineer

Technical Support Specialist

Project & Technical Support Engineer

IT Systems Engineer I, II, or III

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