Top 2414 Technical Support Engineer Jobs in Decatur, GA

Technical Sales Support Engineer
Applied Information Inc. —Alpharetta, GA
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- Engineering
- System design
- Disability insurance
- Health insurance
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Solutions Engineer
Care Logistics —Alpharetta, GA
- From $80,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
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Sr Software Engineer - 20197
Cox Automotive —Atlanta, GA
- $101,500 - $169,100 a year
- Full-time
- Hybrid work
- Office
- Java
- Master's degree
- Paid jury duty
- Paid holidays
Electrical Engineer - Entry Level
Aegis Terra —Atlanta, GA
- $75,000 - $85,000 a year
- Weekends as needed
- Background check
- Computer Science
- English
- Paid holidays
- Health insurance
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3d
Director, Solution Delivery
Cox Automotive —Atlanta, GA
- $148,500 - $247,500 a year
- Full-time
- Computer Science
- Engineering
- 3 years
- Paid jury duty
- Paid holidays
9d
IT Support Engineer III - Atlanta Remote
The Solutions Team Inc —Atlanta, GA
- Remote
- 5 years
- Windows
- Senior level
- Paid holidays
- Health insurance
Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
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IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Stone Mountain, GA
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Specialist
Sprinter Health —Atlanta, GA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Computer Science
- HIPAA
- Disability insurance
- Health insurance
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Level 3 Engineer
Vector Choice Technologies —Atlanta, GA
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health savings account
- Health insurance
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Service Desk Engineer II
Avita Care Solutions —Atlanta, GA
- $54,000 - $70,400 a year
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
- Paid jury duty
- Paid parental leave
3d
Technical Support Engineer I
Innovative Product Achievements, LLC (IPA) —Duluth, GA
- $27 - $29 an hour
- Weekends as needed
- Hybrid work
- Background check
- 18 years or older
- Schematics
- Paid parental leave
- Health savings account
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Site Support Engineer 1
IQVIA —Marietta, GA
- $46,200 - $115,600 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Senior Technical Support Engineer
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Windows
- Java
- SQL
Deployment Support Technician III, Cloud Supply Chain Services
Google —Austell, GA
- $95,000 - $135,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Travel
1d
IT Support Engineer
PRIORITY AMBULANCE LLC —Conyers, GA
- On call
- Ability to walk for extended periods
- Mid-level
- 3 years
Application Support Engineer Advanced
Siemens —Alpharetta, GA
- $109,970 - $162,000 a year
- Multiple hires
- Hybrid work
- Mid-level
- Master's degree
- Product management
- Paid parental leave
- Health insurance
Onsite Technical Engineer
Savant Technologies —Atlanta, GA
- $60,000 - $75,000 a year
- Full-time
- 5 years
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Technical Support Engineer I
IPA - Innovative Product Achievements —Duluth, GA
- Weekends as needed
- Hybrid work
- Mid-level
- Linux
- Associate's degree
- Paid parental leave
- Health savings account
Entry Level Software Engineer
Cox Automotive —Atlanta, GA
- $74,000 - $111,000 a year
- Full-time
- Java
- Databases
- US work authorization
- Paid jury duty
- Paid holidays

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Technical Support Engineer jobs near Decatur, GA

Technical Sales Support Engineer

Applied Information Inc. -
Alpharetta, GA

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Job Details

Full-time
$85,000 - $95,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Telecommunications network device configuration
Teamwork
Computer Science
Network communication equipment reconfiguration
Linux support
Managing projects in an engineering role
Network infrastructure project management
Managing projects
Network security appliance implementation
Training & development
Python
NGINX
Information Technology

Full Job Description

Company Overview: Applied Information is a leading developer of connected, intelligent transportation system (ITS) solutions designed to improve safety, reliability, and mobility. Our Glance Smart City Supervisory System™ platform empowers cities to manage all their traffic and ITS assets through a single web-based application. This system spans five key areas: Traffic Intersections, School Beacons, Preemption, Transit Signal Priority, and Connected Vehicle technology. Additionally, our Glance TravelSafely™ smartphone app connects drivers, cyclists, and pedestrians to enhance commuting safety. At Applied Information, our mission is to save lives, improve traffic flow, drive commerce, and contribute to environmental sustainability.

Job Description: We are seeking a versatile and driven Technical Sales Support Engineer with a strong background preferably in network engineering, project management, and in the Traffic Industry. This unique role requires someone who can bridge the gap between technical expertise and client-facing responsibilities, ensuring our intelligent transportation solutions are successfully implemented and supported. Information such as Controller knowledge would really help a candidate as well as us.

Key Responsibilities:

Network Engineering:
Troubleshoot and resolve complex network issues in various environments.
Configure and manage network firewalls, VPNs, and proxies (experience with IPSec, Strongswan, and Cisco preferred).
Utilize programming skills (Python, C#) to automate network tasks and optimize performance.
Leverage cloud computing platforms (AWS preferred) to architect scalable network solutions.
Project Management:
Lead and manage projects from planning through execution, ensuring timely delivery within scope and budget.
Coordinate cross-functional teams, aligning network engineering efforts with broader company objectives.
Communicate project status and milestones to stakeholders, providing transparency and managing expectations.
Sales Engineering:
Assist Sales teams (both internal and external) with technical questions and support throughout the sales process.
Act as the technical point of contact for customers, clearly articulating how our technology will be deployed.
Work with Sales teams, distribution partners, and customers to resolve technical issues as they arise.
Take ownership of projects, seeking help or advice when necessary to maintain efficiency.
Bring positive energy to the office, contributing to the excitement of new prospects and opportunities.
Traffic Industry Expertise:
Preferred experience with traffic controllers and other traffic management systems.
Information such as Traffic Controller knowledge would really help a candidate as well as us.
Collaboration & Product Integration (Alpharetta Office):
Work onsite in the Alpharetta office to collaborate directly with QA, Production, and Application Engineering teams.
Participate in hands-on testing and validation of new features, firmware, and system configurations.
Utilize access to lab environments and field equipment to test interoperability and integration across a wide range of industry products.
Provide real-time feedback to engineering and product teams to improve performance, reliability, and deployment readiness.
Training & Product Enablement:
Deliver training courses covering the full product line to internal teams, partners, and customers.
Clearly explain technical concepts, system architecture, and deployment best practices to both technical and non-technical audiences.
Develop and maintain training materials, including presentations, hands-on labs, and documentation.
Support onboarding and ongoing education to ensure successful adoption and use of products in the field.
Travel:
Position requires up to 30% travel.

Qualifications:

3+ years of experience in network engineering, project management, or a related field.
Strong understanding and practical application of electrical theory.
Proven ability to manage complex projects with a focus on technical deliverables.
Hands-on experience with network configuration and troubleshooting in Linux environments.
Experience with NGINX, network firewalls, and cloud platforms like AWS.
Excellent communication and interpersonal skills, with the ability to interface effectively with clients and internal teams.
A Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field is preferred.
Strong leadership and initiative, with a desire for career growth.
Nice to have: Experience with traffic controllers and related traffic industry systems.

Pay: $85,000.00 - $95,000.00 per year

Benefits:

401(k)
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Technical Support Engineer jobs in Decatur, GA

Technical Sales Support Engineer

Solutions Engineer

Sr Software Engineer - 20197

Electrical Engineer - Entry Level

Director, Solution Delivery

IT Support Engineer III - Atlanta Remote

Remote Support Engineer II

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Support Specialist

Level 3 Engineer

Service Desk Engineer II

Technical Support Engineer I

Site Support Engineer 1

Senior Technical Support Engineer

Deployment Support Technician III, Cloud Supply Chain Services

IT Support Engineer

Application Support Engineer Advanced

Onsite Technical Engineer

Technical Support Engineer I

Entry Level Software Engineer

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