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Oracle Agile Server Administration

E-Logic INC -
Maryland

Quick Apply

Job Details

Full-time

Qualifications

Authentication
Server optimization
Incident report management
Database backup and recovery
Reporting (security system operation)
Incident management software
System performance optimization
Server backup and recovery
Operating system updates
Mid-level
Software installation
Patch management
Incident management operations support
Customer support ticket management
Data backup
Application Maintenance
Database migration or upgrading
Windows Server administration
Training
Database installation
Ticketing system technical support

Full Job Description

(a) Assist with the administrative services required to perform Windows server upgrades on all three Agile Servers located at the NWS ROC.

(b) Provide the methods to obtain and assist in the installation of Agile patches and upgrades for Oracle Database, WebLogic, Java, and Agile components used on all three Agile Servers.

(c) Provide guidance and the methods to perform any planned maintenance activities that may be required that are not already identified.

(d) Provide guidance and assistance in improving the performance of all three Agile servers in the optimal use of Oracle and Agile capabilities.

(e) Provide guidance and assistance in the configuration of Agile to authenticate to the existing Windows Active Directory and/or DOD CAC smart card.

(f) Provide Service Desk Support to include:
(1) Troubleshooting and incident reporting. Reports shall be in the form of:

(a) Operational Server, Applications, OS upgrades/patching Tickets

(b) Agile Application Issues and Mitigation/Resolution Tickets

(2) Quarterly Reports that encompass significant issues and their resolutions

(3) Final report covering all support provided and resolution of issues

(g) Provide Agile server and associated application management training for NWS ROC IT&S personnel to include:

(1) General overview of Agile Server Administration of PLM/PDM operations.

(2) General industry overview of Agile, application and associated component troubleshooting procedures (best business case methods).

(3) In-depth training on the maintenance and administrative management of core Oracle Agile applications (Database, WebLogic, Agile, Agile Viewer, and File Vault) including the application of patches and updates.

(4) Training in the application of OS updates and upgrades to include the basics of applying patches and determining application versions.

(h) Provide Service and Log management activities and reporting.

(i) Provide troubleshooting assistance and resolution of common administrative management problems.

(j) Provide guidance and assist with scheduled and unscheduled Oracle Agile, applications, and database backups and restoral activities. .

Quick Apply

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