Top 1 It support developer Jobs in Indianapolis, In

Software Support Engineer
Hurco Companies Inc —Indianapolis, IN
- Mid-level
- Office
- Experience equivalent to degree accepted
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Software Support Engineer

Hurco Companies Inc -
Indianapolis, IN

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Job Details

7 days ago

Qualifications

CAD software
Machine troubleshooting
Industrial equipment troubleshooting
CAM software
Cross-functional collaboration
CNC machine setup
Mechanical troubleshooting
Cross-functional communication

Full Job Description

Hurco Companies, Inc. is seeking a technically-minded CNC Machinist or Applications Specialist to join our team at our Corporate Headquarters in Indianapolis.

This is not a software development role. We are looking for someone with strong CNC machining experience who enjoys troubleshooting, testing new technology, and helping customers and internal teams maximize machine performance.

As a Software Support Engineer, you will serve as the machining expert for Hurco's CNC control software and machine functionality. You will work closely with our service, sales, and engineering teams to test software enhancements, validate machining applications, troubleshoot customer issues, and provide technical support and training.

What You'll Do

Test CNC control software and machine functionality in real-world machining applications
Validate software performance and application conformance on mills and lathes
Troubleshoot machining, programming, and control-related issues for customers and internal teams
Conduct time studies and application testing to improve machine performance and customer productivity
Provide technical support to service technicians, sales personnel, and engineering teams
Deliver customer training on machine operation, programming, and best practices
Document and communicate issues, test results, and recommended solutions
Occasionally travel to customer sites to provide applications support and training

What We're Looking For

3+ years of hands-on CNC machining, programming, or applications experience
Strong experience with 3-axis and 5-axis milling and/or multi-axis turning
Knowledge of CNC programming, setup, tooling, workholding, and machining processes
Experience with CAD/CAM software
Strong troubleshooting and problem-solving skills
Ability to communicate technical information to customers and cross-functional teams
Technical degree preferred, or equivalent hands-on experience

Bonus Qualifications

Experience with Hurco CNC controls
Applications engineering, manufacturing engineering, or CNC training experience
Experience supporting customers or field service teams

If you're the type of machinist who enjoys figuring out why something works, testing new technology, and helping others succeed with CNC equipment, we'd love to hear from you.

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