Top 4 Java technical support Jobs in Lenexa, Ks

Software Support Analyst, Payments
Tyler Technologies —Overland Park, KS
- $65,300 - $85,900 a year
- Research
- Mid-level
- Java
Quick Apply
3d
Applications Support Engineer | Retail Applications
Associated Wholesale Grocers —Kansas City, KS
- Full-time
- Azure
- Computer Science
- Mid-level
- Wellness program
- Health savings account
Logistics Operations Engineer
KNAPP —Bonner Springs, KS
- Overtime
- Computer Science
- Mid-level
- Windows
- Profit sharing
- Paid parental leave
SRE Ops Manager
Vibotek LLC —Kansas City, MO
- Full-time
- Azure
- Java
- AWS
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Applications Support Engineer | Retail Applications
Associated Wholesale Grocers —Kansas City, KS
AWG is seeking an Experienced Applications Support Engineer in Information Technology (IT) to provide independent technical leadership and serve as the…
Entry Level Plumbing Designer – Multiple Sectors
Henderson Engineers —Lenexa, KS
Bachelor's degree in relevant field of engineering (i.e.: mechanical, electrical, fire protection or architectural) and 1 year of experience, or 3 years of…
$72,160 - $120,048 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Support Engineer - Gates
ADB Safegate —Columbus, OH
Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving…
Logistics Operations Engineer
KNAPP —Jeffersonville, OH
Bachelor’s degree in computer science, Software Engineering, Information Systems, Computer Engineering, or a related field; equivalent relevant education or…

I want to receive the latest job alert for java technical support in lenexa, ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

java technical support jobs near lenexa, ks

Remote Operations Coordinator jobs in New York, NY

Operations Engineer jobs in Allentown, PA

Aerospace Engineer jobs in California

Operations Engineer jobs in Toledo, OH

Mechanical Engineer jobs in Seattle, WA

Operations Engineer jobs in Houston, TX

Stationary Engineer jobs in Sacramento, CA

Operations Engineer jobs in Wilmington, NC

Project Engineer jobs in San Francisco, CA

Field Application Scientist jobs in North Carolina

Application Support Engineer jobs in Seattle, WA

Application Support Engineer jobs in Dallas, TX

Application Support Engineer jobs in Tallahassee, FL

Application Support Engineer jobs in The Woodlands, TX

Mechanical Engineer jobs in Boca Raton, FL

Software Analyst jobs in Maryland

Software Analyst jobs in Columbia, MD

Healthcare Data Analyst jobs in Pennsylvania

Software Analyst jobs in Washington, DC

Software Analyst jobs in Seattle, WA

Software Support Analyst, Payments

Tyler Technologies -
Overland Park, KS

Quick Apply

Job Details

$65,300 - $85,900 a year
3 days ago

Qualifications

Customer communication
Research
Root cause analysis

Full Job Description

The Software Support Analyst addresses and resolves complex issues for Tyler clients and employees. The Software Support Analyst fosters the advancement of product knowledge and client service skills within the team.

Responsibilities

The Software Support Analyst handles issues which require the ability to prevent further escalations. The incumbent uses previous experience as well as internal practices and guidelines to handle client issues.

The Software Support Analyst must be able to:

Communicate professionally, clearly, and appropriately with clients and coworkers.
Successfully diagnose and resolve high-level client issues.
Take ownership of high-level support issues that are open and cannot be resolved through the normal channels.
Demonstrate expert knowledge of support processes, problem management tools and procedures.
Maintain an approachable and courteous demeanor in both verbal and written communication to ensure clients’ confidence in the organization.
Maintain composure under pressure.
Resolve complex issues utilizing knowledge of established guidelines, company policies, and contract specifications.
Work effectively both independently and in a team-oriented environment.
Assist other team members.
Provide hardware and operating system support.
Effectively utilize available resources.
Proactively improve knowledge and develop analytical and technical skills.
Research and establish plans for complex technical initiatives.
Analyzes data reports, forms, and web technologies.
Uses Tyler’s client management system to create, track, and/or update details on the specifics of client issue(s).
Submits client issues to development team for resolution as needed.
Creates or enhances documentation throughout the support process.
Contributes to company knowledge library and/or Tyler Community.
Reviews release documentation and provide feedback to appropriate staff.
May participate in transitional services for new clients in their initial post-live period.
Commitment to expanding technological skills and knowledge of the Tyler products.

Qualifications

Bachelor's degree in related field or equivalent experience.
Minimum of 2 years of experience required in a Software Support position, or in a position which demonstrates systems knowledge and experience.
Excellent interpersonal skills.
Ability to make sound, effective and timely decisions along with the ability to solve problems involving complex issues.
Excellent decision making, time management and problem-solving skills involving root cause diagnosis and thinking out of the box.
Excellent organizational skills.
Strong analytical ability, particularly in a technical environment.
Excellent written and verbal communication skills.
Knowledgeable with Microsoft Office.
Knowledge and understanding of database structures including fields, tables, views, database objects, etc. is a plus
Proficiency working with relational databases or SQL is a plus
Experience working with .NET framework applications or Java applications a plus
Knowledge and understanding of software development tools a plus.
Scripting experience a plus

Quick Apply

Refine Your Search

java technical support jobs in lenexa, ks

Software Support Analyst, Payments

Applications Support Engineer | Retail Applications

Logistics Operations Engineer

SRE Ops Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for java technical support in lenexa, ks

Explore jobs in more locations

Responsibilities

Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected