Top 54 Office Jobs in Rochelle, IL

Customer Service Representative-2+ YRS.
Polar Tech Industries —Genoa, IL
- $17 - $19 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Office Manager/Bookkeeper
Roto-Rooter Plumbing & Drain —Rockford, IL
- $60,000 - $70,000 a year
- Microsoft Outlook
- 5 years
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
2d
Clerical Healthcare Office
Sinnissippi Centers —Rochelle, IL
- $16.66 - $17.49 an hour
- Part-time
- Psychiatry
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Administrative Assistant
Wheatland Tube, LLC —Rochelle, IL
- $43,000 - $69,000 a year
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
4d
Office Administrator (2825)
Northern Illinois University —DeKalb, IL
- $37,050 - $38,025 a year
- Part-time
- Office
- University
- Senior level
11d
Customer Service & Office Administrator
B & C Logistics Group, LLC —DeKalb, IL
- $18 - $23 an hour
- Full-time
- Social media management
- Inventory management
- Customer service
- Health insurance
- Paid time off
Quick Apply
11d
Staff Assistant at Dixon
Centurion Health —Dixon, IL
- $24.84 an hour
- Full-time
- CPR Certification
- Microsoft Access
- Computer literacy
Quick Apply
2d
Office Administrator
Weaver Construction, Inc. —Sycamore, IL
- $23 - $30 an hour
- Full-time
- Office
- QuickBooks
- Fair chance
Quick Apply
Part-Time Receptionist
Aperion Care DeKalb —DeKalb, IL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
Part-Time Leasing Office Receptionist
Pittsley Realty —DeKalb, IL
- From $16 an hour
- Part-time
- Google Workspace
- Microsoft Excel
- Customer service
- Paid time off
- Flexible schedule
Quick Apply
12d
Executive Assistant
DeKalb County, Illinois —Sycamore, IL
- $21 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health insurance
Administrative Assistant
DeKalb County, Illinois —Sycamore, IL
- $21 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Office Assistant
Dixon Ford Volkswagen —Dixon, IL
- From $16 an hour
- Part-time
- Dealership
- High school diploma or GED
- In-person
- Paid time off
- Employee assistance program
Quick Apply
6d
Substitute-Clerical
DeKalb Community Unit School District 428 —DeKalb, IL
- $18.50 an hour
- Office
- Entry level
Human Resources Coordinator
William Charles Construction —Rockford, IL
- $24.52 - $32.00 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Employee stock purchase plan
4d
Dental office Patient Coordinator
Aesthetic Dentistry & Implant center of Rockford —Rockford, IL
- $22 - $28 an hour
- Full-time
- Bilingual
- Dental office
- HIPAA
- Paid time off
- Employee discount
Quick Apply
Front Desk and Community Resources Liason
GOODWILL INDUSTRIES OF NORTHERN IL —Rockford, IL
- $17.50 - $22.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Working with individuals with disabilities
- Disability insurance
- Health insurance
10d
Medical Office Receptionist
Brander Sleep Wellness —Rockford, IL
- $17 - $19 an hour
- Part-time
- HIPAA
- Data entry
- Typing
- 401(k)
- Paid time off
Quick Apply
3d
Human Resources Coordinator
MasTec Inc —Rockford, IL
- $24.52 - $32.00 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Employee stock purchase plan
4d
Human Resources Coordinator
CEI Services —Rockford, IL
- $24.52 - $32.00 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Employee stock purchase plan
4d

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Customer Service Representative-2+ YRS.

Polar Tech Industries -
Genoa, IL

Quick Apply

Job Details

Full-time
$17 - $19 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance
401(k) matching
Referral program

Qualifications

Microsoft Word
Microsoft Outlook
Customer returns handling
High school diploma or GED
Attention to detail
Problem-solving
Data accuracy checks

Full Job Description

About the Job: The Customer Service Representative (CSR) promotes and strengthens the relationship between the Company and existing customers. This position will be the liaison for serving as the inside contact for established accounts including excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. The position also involves maintaining a professional, friendly manner while processing sales orders to meet accuracy standards and follow all company policies and procedures.

Duties and Responsibilities:

Identify and assess customer’s needs to achieve satisfaction including questions, concerns, and requests about products
Identify and assess customer inquiries for new or existing purchase orders, sales orders or shipments
Process sales orders accurately for incoming purchase orders via phone, email and/or fax
Check customer credit status
Follow customer’s specific requests for processing, products, shipping, etc. (found in customer notes)
Process sales orders accurately for incoming purchase orders via phone, email and/or fax
Verify accuracy and check to ensure that appropriate changes were made to resolve customers' problems
Freight orders with brokers and local carriers
Confirm all orders via email with customers or by phone when specifically requested by customer
Identify and assess customer’s needs including questions, concerns, problems such as damages, lost shipments, pricing disputes, and freight concerns
Investigate order issues and determine cause
Resolve order issues by processing credits, debits, product replacements as needed, returns and claims with carriers as required
Confirm all order resolutions via email with customers or by phone when specifically requested by customer.
Attempt to persuade customer to reconsider cancellation
Handle changes in policies or renewals
Professionally assist other departments, such as sales, shipping, or accounting as necessary
Preserve customer relationship by maintaining composure throughout order support process and diligently solving problems to customer and company satisfaction
Perform any other job duties as necessary

Skills and Competencies:

Excellent communication and presentation skills and can effectively communicate both written and verbally
Manage high volume of incoming calls and emails
Have a pleasant phone manner and ability to quickly and courteously identify and meet customer needs
Attention to Detail - being careful about detail and thorough in completing work tasks
Dependability - being reliable, responsible, and dependable and fulfill obligations
Ability to multi-task, prioritize and manage time effectively
Must have a high degree of accuracy
Must be able to problem solve
Meet deadlines and work well in a fast paced, high-growth office environment
Must be able to follow written and verbal instructions and be able to retain and carry out multiple work assignments
Knowledgeable with Word, Excel and Outlook; Sage100 and CRM experience preferred
Being pleasant with others on the job and displaying a good-natured, cooperative attitude
Must be adaptable to a changing work environment, competing demands and able to deal with frequent change, delays or unexpected events
Ability and initiative to work independently
Works under minimal supervision in accordance with established practices and policies and reports to the Customer Service Supervisor

Minimum Education and Qualifications: High School Diploma or equivalent (GED) required. (2) years previous CSR experience preferred.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Experience:

Relevant: 2 years (Required)
Recent Computer: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

office jobs in Rochelle, IL

Customer Service Representative-2+ YRS.

Office Manager/Bookkeeper

Clerical Healthcare Office

Administrative Assistant

Office Administrator (2825)

Customer Service & Office Administrator

Staff Assistant at Dixon

Office Administrator

Part-Time Receptionist

Part-Time Leasing Office Receptionist

Executive Assistant

Administrative Assistant

Office Assistant

Substitute-Clerical

Human Resources Coordinator

Dental office Patient Coordinator

Front Desk and Community Resources Liason

Medical Office Receptionist

Human Resources Coordinator

Human Resources Coordinator

I want to receive the latest job alert for office in Rochelle, IL

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