Working Title: IT Senior Business Analyst
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services
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Job ID: 95005
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Location: St. Paul
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Telework Eligible: Yes #LI-Hybrid
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Full/Part Time: Full-Time
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Regular/Temporary: Unlimited
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Who May Apply: Open to all qualified job seekers
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Date Posted: 07/01/2026
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Closing Date: 07/07/2026
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Hiring Agency/Seniority Unit: Minnesota IT Services
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Division/Unit: Human and Social Digital Svcs (HSDS)
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Work Shift/Work Hours: Day Shift
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Days of Work: Monday - Friday
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Travel Required: No
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Salary Range: $39.73 - $67.92 / hourly; $82,956 - $141,816 / annually
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Job Class Option: Business Analyst
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Classified Status: Classified
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Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
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FLSA Status: Exempt - Professional
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Designated in Connect 700 Program for Applicants with Disabilities: Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNIT’s Human and Social Digital Services (HSDS) team, which supports agency teams at these state agencies: Department of Human Services (DHS), MNsure, the Department of Children, Youth, and Families (DCYF), and Direct Care and Treatment (DCT). The MNIT HSDS team combines development and IT operations with a DevOps approach to ensure the reliable and efficient delivery of critical technology systems that serve counties, families, and individuals across Minnesota.
As an IT Senior Business Analyst, you will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. This includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives. You will work as a liaison between IT and business representatives, analyzing business activities and translating them into solutions to purchase, implement, or develop.
The Senior Business Analyst works with development team members by guiding, consulting, and collaborating on the development, testing, deployment and adoption of solutions. They also communicate and consult with system user populations concerning system changes and coordinates implementation planning for changes and releases. The Senior Business Analyst mentors and coaches less advanced business analysts including suggesting learning curriculum and training paths.
This position is telework eligible for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles of less from the primary work location to be eligible for telework. Telework arrangements and policy updates may be adjusted based on business needs.
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:
This position requires a minimum of five (5) years of experience in performing IT business analysis functions.
Experience must include:
- Expert-level business analysis experience leading complex, large-scale IT projects which includes performing and leading activities such as business analysis planning, elicitation, requirements management, enterprise analysis, requirements analysis, and solution assessment/validation, consistent with BABOK practices.
- Expert-level ability to translate complex business needs into functional and technical requirements includes demonstrated experience producing high-quality models/diagrams (process models, data models, use cases, workflows) and comprehensive BA documentation such as business cases, requirement specifications, and traceability.
- Extensive experience collaborating with cross-functional IT and business teams, communicating technical concepts to non-technical audiences, resolving conflicts, leading requirement sessions, and building consensus among diverse stakeholders across large enterprise environments.
- Proven experience with software development lifecycles, methodologies, and technical environments such as SDLC, Agile, RUP, DevOps practices, web services (REST/SOAP), and large-scale application environments, including exposure to programming or testing technologies (e.g., Java, .NET, SQL, object oriented languages).
- Demonstrated leadership experience providing guidance, mentorship, or direction to other analysts, mentoring peers, leading BA work, conducting peer reviews, advising on methodology, and contributing to process improvement efforts within complex technology organizations.
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Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding
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Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.
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Experience conducting advanced requirements elicitation and stakeholder facilitation such as interviews, workshops, reverse engineering, conflict resolution, and consensus-building across diverse or complex stakeholder groups.
- Demonstrated ability to analyze multi-system data including experience with relational databases, PL/SQL, XML, data warehousing/BI queries, and data mapping to support reporting and analytics.
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Certification in Business Analysis (CBAP or CCBA) or equivalent industry credential
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Experience with Agile, DevOps, and modern software development methodologies including SDLC, RUP, Waterfall, iterative models, CI/CD concepts, and familiarity with web services (REST/SOAP).
- Hands-on experience modeling business processes and systems such as BPM, UML, data flow diagrams, use case design, wireframes, ERDs, storyboards, and other BA modeling tools and techniques.
- Technical experience supporting or working with large-scale applications including exposure to programming or analysis using technologies like .NET, SQL, object-oriented concepts, or experience with application servers and multi-system data environments.
- Experience working in government, public sector, or regulated environments including familiarity with state or local agency structures, legislative processes, and policy driven IT environments.
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
- SEMA4 Records Check (applies to current and past state employees only)
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Criminal History Check
- Reference Check
- Social Security and Address Verification
- Education Verification
- Other legally required checks
Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.
If you have questions about this position, contact Human Resources at [email protected].
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Human Resources at [email protected].
To be considered for any Veteran's Status, you MUST indicate this on your application.
RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:
- Meet all Minimum Qualifications identified in this posting.
- Meet all of the RSV criteria.
- Submit a copy of your DD-214 form by the closing date to: [email protected]
CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:
- Meet service requirements and have a verified service-connected disability rating of at least 30%.
- Provide qualifying documentation verifying the disability.
- Meet all Minimum Qualifications identified in this posting.
- You must submit all documentation by the closing date to: [email protected]
Current State Employees
- Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 5/Business Analyst position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
- Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.
Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
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Connection with their coworkers and communities
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Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
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Diabetes care
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Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
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Pension plan that provides income when you retire (after working at least three years)
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Employer paid life insurance to provide support for your family in the event of death
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Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
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Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
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Training, classes, and professional development
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Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
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A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
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Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
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Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.
