Top 70837 Program analyst support Jobs

Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
- $90,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
QC Analyst 2
bioMerieux —Durham, NC
- $24.00 - $36.30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- OSHA
- Commuter assistance
- Disability insurance
Business Intelligence Analyst
Center for Elders' Independence —Oakland, CA
- $93,850 - $140,774 a year
- Full-time
- 7 years
- Salesforce
- Older adults
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Business Analyst
Addison Group —Dallas, TX
- $60 an hour
- Contract
- Oracle
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Grant Analyst
CAI —Indianapolis, IN
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Regulatory Compliance Analyst (Remote) - Privacy
CareFirst BlueCross BlueShield —Baltimore, MD
- $54,864 - $108,966 a year
- Online Application
- Remote
- Research
- Mid-level
- Bachelor's degree
- 401(k)
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Program Management Operations Analyst I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $92,000 - $104,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Business
Quick Apply
Program Analyst
Ladgov Corporation —Long Beach, CA
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
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Data Analyst (Program Reporting and Evaluation)
BLH Technologies, Inc. —Rockville, MD
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
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ANALYST II
Department of Social Services —Sacramento County, CA
- $6,031 - $7,547 a month
- Full-time
- Hybrid work
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Program Analyst
Customer Value Partners —Washington, DC
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Opportunities for advancement
Program Analyst
ROC Implementation and Management Inc. —Gaithersburg, MD
- Full-time
- Office
- 2 years
- Entry level
Quick Apply
Functional Analyst (Healthcare Business)
Blue Rose Consulting Group, Inc. —Remote
- Mid-level
- 3 years
- In-person
Quick Apply
Records Management Program Support Analyst
KeyLogic Systems —Remote
- Urgently hiring
- Mid-level
- Office
- Bachelor's degree
Management Analyst
KM Systems Group —Arlington, VA
- Full-time
- Research
- Entry level
- Commercial
- Disability insurance
- Health insurance
Program Analyst
Professional Solutions Delivered, LLC —Camp Lejeune, NC
- Full-time
- Microsoft Excel
- Pass drug screening
- Data analysis skills
Program Analyst
State Bar of California —San Francisco, CA
- $94,819 - $126,422 a year
- Full-time
- Hybrid work
- Word processing
- Writing skills
- Mid-level
Senior Analyst
Movate —Remote
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
Quick Apply
ASSISTANT STAFF ANALYST, HEALTH SERVICES / EMERGENCY APPOINTMENT HOMELESSNESS
County of Los Angeles —Los Angeles, CA
- $7,293.36 - $9,828.46 a month
- Online Application
- Research
- Mid-level
- Office
Program Support Analyst II
Koniag Government Services —Washington, DC
- $60,000 - $95,000 a year
- Full-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Paid holidays
- Health insurance

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Helpdesk Support Analyst

Emmi Dessert USA
Kenilworth, NJ

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Technology purchasing
IT sourcing
Computer operation
Mobile device support
System administration
Microsoft Excel
Microsoft Outlook
Computer Science
Technical documentation
Enterprise software
Peripheral setup
Hardware maintenance
Windows
Incident Escalation
Sonicwall
Bachelor's degree
Sales quoting
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Computer management
Customer support ticket management
Microsoft Teams
SharePoint
Technical customer support for office equipment
Hardware management
IT
Management reporting

Full Job Description

This position is for a Helpdesk Support Analyst with networking experience and knowledge for the complete support of our IT Infrastructure. The role will be for a technical desktop support person, involved in daily troubleshooting of technology issues and interacting with the user community as well as other team members within the organization. Administration of various enterprise systems, including Microsoft Office 365, will be required.

Responsibilities:

· Provide tech support for Windows 11 users and related hardware/software issues in timely matters.

· Manage relationships, and act as an escalation point to ensure SLAs are met, with 3rd Party MSP vendor(s).

· Monitor desktops for any hardware and/or software failures and work to resolve those failures

· Maintenance of hardware and software inventories.

· Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals, including mobile devices.

· Support and maintain user account information including rights, security, and systems groups

· New User Equipment buildouts

· Create and maintain IT documentation.

Requirements for Desktop Support:

· Ability to troubleshoot hardware and software

· Experience with Window 11 and Office 365

· Experience with SonicWall and SonicWall VPN

· Knowledge of Microsoft O365 (Word, Excel, PowerPoint, Access, Outlook, Teams, SharePoint)

· Field incoming help requests and document user information and nature of problem or issue

· Resolve request or escalate problems when required, to the appropriate technical resource

· Assists in the design and development of standardized operational management reports to identify issues or monitor computers.

· Research, analyzes, and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.

· Good organizational, problem-solving, and interpersonal skills.

· Ability to install, remove or repair basic computer system

· Communicate application problems and issues to management, development teams and end users

· Willing to lift and move printers, workstations etc. weighing up to 45lbs/20kg

Education and Experience

· Bachelors in computer science, or equivalent experience or qualification

· 2 to 4 years of engineering experience in supporting end users

· Provide tech support for Windows users and related hardware/software and resolve issues

· Hands on troubleshooting experience with Microsoft office 365

· Good Documentation skills

· Hands on with Antivirus tools, VPN Remote Access, LogMeIn, Freshdesk and other IT management tools

· Help maintain hardware/software inventories

· Document, maintain, upgrade, replace hardware and software for desktop and peripheral equipment

· Great communication skills, including active listening and comprehending of system

Emmi Group launches “Emmi Desserts” as the unified name for its global dessert business. The Emmi Group is launching “Emmi Desserts” as the unified name for its global dessert business and establishing “better for you” desserts as its strategic core: Premium desserts that offer uncompromising delight and are responsibly crafted with clean recipes, simple ingredients and sustainable packaging. The new brand identity combines local dessert traditions and translates them into innovative concepts for its partners around the globe.

The new identity brings together all dessert businesses of the Emmi Group under one identity while reflecting their individual heritage and maintaining the authenticity of each dessert tradition. From Italian Tiramisu and French pâtisserie to American Cheesecakes and British bakery classics, Emmi Desserts brings together the world’s most iconic dessert cultures. As a dessert specialist, Emmi Desserts offers its customers a highly innovative, bespoke premium desserts portfolio and works closely with them to further develop the category.

Emmi Desserts: “Crafted to make you smile”

Pay: $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Help desk: 2 years (Required)
VPN: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

program analyst support jobs

Helpdesk Support Analyst

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ASSISTANT STAFF ANALYST, HEALTH SERVICES / EMERGENCY APPOINTMENT HOMELESSNESS

Program Support Analyst II

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