Top 1372 Technology Jobs in Hartland, WI

Customer Support Specialist/Analyst
HarrisData —Brookfield, WI
- $50,000 a year
- Full-time
- OSHA
- Word processing
- Computer literacy
Quick Apply
11d
Business Analyst
New Resources Consulting —Milwaukee, WI
- $82,186 - $86,743 a year
- 8 hour shift
- Hybrid work
- SQL
- Analysis skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Manager
Retail Data Systems of Wisconsin —Waukesha, WI
- From $65,000 a year
- Full-time
- Background check
- Hospitality
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Special Agent: Cybersecurity/Technology Expertise
Federal Bureau of Investigation —Milwaukee, WI
- $103,326 - $133,200 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
2d
AI Engineer
Bruno Independent Living Aids, Inc. —Oconomowoc, WI
- Full-time
- Computer Science
- System design
- Office
- Health savings account
- Health insurance
Quick Apply
IT Helpdesk Specialist
MRA-The Management Association Inc —Waukesha, WI
- $25 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
PRODUCT DATA & CONTENT COORDINATOR
EUTECTIC CORPORATION —Menomonee Falls, WI
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health savings account
- Paid holidays
Help Desk Technician I
SKYGEN USA —Menomonee Falls, WI
- $19.61 - $29.41 an hour
- Full-time
- Hybrid work
- Office
- Windows
- Analysis skills
- Work from home
3d
Technical Solutions Analyst
WISCONSIN EVANGELICAL LUTHERAN SYNOD —Waukesha, WI
- Mid-level
- SQL
- Analysis skills
Bilingual (Russian) Cyber Intelligence Analyst
Hold Security, LLC —Mequon, WI
- From $50,000 a year
- Full-time
- Background check
- Computer literacy
- Research
- Health savings account
- Health insurance
Quick Apply
CAD Administrator
Global Power Components —Milwaukee, WI
- $18 - $100 an hour
- Full-time
- Engineering
- ERP systems
- System design
- Health insurance
- Dental insurance
Quick Apply
Capital Markets Analyst - AI Trainer
DataAnnotation —Milwaukee, WI
- $50 - $60 an hour
- Part-time
- Remote
- English
- Master's degree
- Doctor of Philosophy
Quick Apply
Service Support Engineer
Messer Cutting Systems, Inc. —Menomonee Falls, WI
- Full-time
- Computer literacy
- Mid-level
- Windows
Quick Apply
Commercial Systems Leader
Prolec-GE Waukesha, Inc. —Waukesha, WI
- From $120,000 a year
- Full-time
- 5 years
- Salesforce
- Office
- Relocation assistance
- Health insurance
Quick Apply
Software Engineer
Midwest Engineered Systems, Inc. —Waukesha, WI
- Full-time
- 5 years
- SQL
- Continuous improvement
Staff Software Engineer - AI Trainer
DataAnnotation —Milwaukee, WI
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
AI/ML Developer - AI Trainer
DataAnnotation —Milwaukee, WI
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
IoT Engineering Leader
A.O. Smith —Milwaukee, WI
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Residential
- Disability insurance
- Health insurance
Quick Apply
Full Stack Developer - AI Trainer
DataAnnotation —Milwaukee, WI
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Workday HRIS Analyst
Global Power Components —Milwaukee, WI
- Mid-level
- Office
- Analysis skills
Quick Apply

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Customer Support Specialist/Analyst

HarrisData -
Brookfield, WI

Quick Apply

Job Details

Full-time
$50,000 a year
11 days ago

Qualifications

Computer operation
Teamwork
OSHA
Enterprise software
Customer support

Full Job Description

Customer Success Analyst

Are you a customer-focused problem-solver with a knack for technology? Do you have experience working with Payroll, Benefits Administration and ACA/OSHA compliance reporting? Join HarrisData as a Customer Success Analyst and play a pivotal role in empowering our clients to achieve exceptional results with our enterprise application software. In this exciting opportunity, you will specialize in providing expert support for our Human Resources Systems software, making your experience in this area highly valued.

As a Customer Success Analyst, you will be the first point of contact for our clients, skillfully addressing and resolving their inquiries and challenges via phone, email, and other channels. Beyond issue resolution, you'll have the chance to contribute to software implementation projects, gaining valuable project management skills and techniques. Furthermore, you will develop your training abilities by creating and delivering engaging training sessions, both live and pre-recorded, tailored to specific client needs and for broader use.

What You'll Do:

Lead Client Success: Become a key point of contact for HarrisData clients, providing essential support for our advanced application suite, with a particular focus on our impactful Human Resources System software.

Drive Solutions: Utilize your expertise to efficiently diagnose, troubleshoot, and resolve complex customer issues, ensuring clear communication and meticulous documentation for lasting solutions.

Advocate for Users: Champion customer needs by proactively identifying challenges and driving positive outcomes that enhance their business operations.
Collaborate & Innovate: Thrive in a dynamic team environment where collaboration is key, while also demonstrating the autonomy to manage your tasks and contribute independently.
Shape Implementations: Gain valuable hands-on experience by actively contributing to critical software implementation projects, expanding your understanding of project management methodologies.
Empower Clients: Develop and deliver engaging training sessions, both live and recorded, to empower clients and maximize their utilization of our innovative software solutions.
Ensure Excellence: Apply meticulous attention to detail in all aspects of your work, guaranteeing timely follow-up and comprehensive resolution for every task.
Build Relationships: Excel in professional communication, fostering strong relationships with both clients and internal teams through clear and compelling verbal and written interactions.
Continuous Growth: Continuously expand your knowledge across HarrisData's comprehensive business applications and the intricate business processes they support, fostering ongoing professional development.
Advance Your Skills: Develop advanced proficiency in highly sought-after skills such as project management and training delivery, accelerating your career trajectory.

Join Our Team: Become a valued member of our vibrant team, contributing your talents from our office in Brookfield, WI.

What You'll Bring:

Proficiency in basic PC operations, word processing, spreadsheets, and internet navigation.

Knowledge with HR, payroll, benefits administration, and compliance processes is advantageous.

Demonstrated experience in a customer-facing role, ideally within a customer success environment.

Strong problem-solving and troubleshooting abilities.

Excellent oral and written communication skills.

A proactive and results-oriented approach with a strong customer advocacy mindset.

The ability to learn quickly and apply new knowledge effectively.

Education and Experience

College degree preferred.

3 years of customer service/support

Must be currently authorized to work in the United States on a full-time basis

Pay: $50,000 per year plus the ability to earn incentive bonuses after six months of service.

Ready to make a difference for our clients? Apply now to join the HarrisData team!

Pay: $50,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technology jobs in Hartland, WI

Customer Support Specialist/Analyst

Business Analyst

IT Help Desk Manager

Special Agent: Cybersecurity/Technology Expertise

AI Engineer

IT Helpdesk Specialist

PRODUCT DATA & CONTENT COORDINATOR

Help Desk Technician I

Technical Solutions Analyst

Bilingual (Russian) Cyber Intelligence Analyst

CAD Administrator

Capital Markets Analyst - AI Trainer

Service Support Engineer

Commercial Systems Leader

Software Engineer

Staff Software Engineer - AI Trainer

AI/ML Developer - AI Trainer

IoT Engineering Leader

Full Stack Developer - AI Trainer

Workday HRIS Analyst

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