customer service representative

technician

electronics technician

truck driver

warehouse technician

24HR Safety, LLC.

A typical day at work for me was answering phones, filing, billing, expediting and working with CSR/management. 

I learned about billing (AR), expediting, and a little bit of customer service.

My managers taught me a lot throughout the years. At first, they were really great to work with. Eventually, I felt as if they were walking all over me and taking an advantage, which ultimately led me to submit a two weeks' notice. 

The workplace culture was laid back and relaxed but could also be hostile at times, especially when everyone would start to get really busy, or we would have audits coming up.  

The hardest part of the job was making mistakes in the billing process. If there is a mistake in invoicing, it always falls back on you. Even though you did not place the order/write the ticket, etc. It was frustrating because will call and the CSR don't get in trouble for their mistakes - they just get a slap on the wrist. In the end, you are paying for everyone else's mess ups because they will threaten you with write ups even though you did not make the order or write up the ticket. 

The most enjoyable part of the job was meeting all of my colleagues, the owners, and my managers. I enjoyed learning new tasks and all the different positions. 

Overall, this is a great place to start your career and get your foot in the door. I always thought I would retire here, and I probably would have had I been treated with more respect and dignity. 

I have been working at 24Hr Safety for just under 2 years now in the corporate office. I honestly cannot find much wrong with the company. Everyone has been amazing to me, from the owners right down to the outside sales team. I've never been in a role that feels quite like this one and I have worked for some really amazing companies from tech giants to ma-and-pa outfits. 24Hr Safety outshines them all in regard to work culture and growth for its employees.

I feel like I am part of a family here. Anytime a job gives you the feeling of "how would I ever be able to step away from this" it's a good sign that you are in a position where you are valued. That is exactly what I feel at 24Hr Safety. Security, support, tons of opportunities for growth. To say that I have been treated not just with respect but *really well* would be an understatement.

Yes, this company has a culture around it. All companies do. And yes, you need to be a good fit for that culture in order to get the most out of it. But seriously, it would be tricky to not fit in here as everyone does indeed work as a team, so honestly a positive attitude, a willingness to put in some hard work and the ability to be a team player goes a very long way here.

I could go on and on but I will just say thank you to the owners, CEOs and all the team players that make this place feel the way it does! You all rock!

Started with them as a shop technician and after a year moved my way up as a air technician. They told me along the way i was doing excellent work really hyping me up and making promises they didn't keep. I was told when i got my air tech cert i would get a raise. So i went to Houston for a week studied did the class and passed. Well what do ya know when i come back they congratulate me then move on like nothing happened. 4 months go by and still nothing so i found a new job with way better pay and of course when i put my 2 weeks in they want to give me a raise. I declined and still put my 2 weeks in because i wanted to leave on a good note since i loved everyone there i worked with (management excluded) well what do you know on my final day of employment they tell me they will be withholding my check to regain the money they lost spending on training for me. $1200 to be exact. So please avoid this place they don't care about you if they can find a way to save money they'll do it no matter what. All locations are terrible from what i heard but mine was the Westlake location.

What is the best part of working at the company?
Most of the people are nice and good to work with. Benefits and pay is good. However, if you don't fit in you will be picked on and make your job miserable 

What is the most stressful part about working at the company?
Too fast paced to actually take care of customers as they should be taken care of. Rushing customers is not good customer service.  Also if you get hired as a CSR, beware, you are actually doing Sales

What is the work environment and culture like at the company?
If you fit in and can be trained properly its a great job.  It is mainly Hispanic and if you aren't, watch out

What is a typical day like for you at the company?
Answering phones and making Sales

Little to no communication with employees or consistent guidance.  Failure to follow or enforce established rules, regulations and guidelines.
Toxic Work Culture as a result of conflict between managers, owners and employees. Owners, Managers and Employees often yelling and demeaning each other. They didn't have solid written guidelines and the few guidelines that were established were not enforced by supervisors.  Senior managers and supervisors are not held to the same accountability as hourly employees. 

You can not be one min late or early without getting a negative email before getting to your desk , learned sink or swim with management ,HR and fellow co-workers ! Mangers are hired based off of already knowing someone , some don't even have a history of being management  or a degree of any type .. hardest part is always having watch  your back with HR , she pretends to care but uses that as a weakness to fire you , saw that first hand with three ex-coworkers . Most enjoyable part of this place  is helping my customers and leaving at the end of the day !!!

What is the best part of working at the company?
Monday through Friday and no rainouts. Most of the time it was 8:00 am to 5:00 pm


What is the most stressful part about working at the company?
Upper management wanting to micromanage every move you make. The do as I say not as I do mentality 

What is the work environment and culture like at the company?
They love telling the employees how family oriented they are and the whole time stabbing you in the back 

What is a typical day like for you at the company?
The only thing for certain, just be prepared for any kind of job task

Must be self-motivated and have the ability to learn quickly as to a typical work day is dependent on every employee knowing what to do and when without hesitation. Decent company to work for and get your time and experience in with but very little to no advancement opportunities.  Where you start is where you will be and company is constantly on a "raise freeze"

What is the best part of working at the company?
If you are hardworking and willing to learn you can get promoted 

What is the most stressful part about working at the company?
Multi tasking while working safely.

What is the work environment and culture like at the company?
Great work environment and a competitive but awesome work culture.

What is a typical day like for you at the company?
Focus on work and completing task while motivating and helping others complete task.

Top Job Titles	Average Salary
Customer service representative 11 salaries reported	$17.36 per hour
Technician 1 salary reported	$20.50 per hour
Electronics technician 1 salary reported	$20.00 per hour
Truck driver 6 salaries reported	$19.33 per hour
Warehouse technician 9 salaries reported	$16.56 per hour

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