community manager

leasing consultant

maintenance technician

maintenance supervisor

janitor

2B Residential

What is the best part of working at the company?
The maintenance worker, residents, and last manager I had

What is the most stressful part about working at the company?
When I started at 2B Residential in 2024, I was excited to work for a company that claimed they cared for their employees. That feeling faded fast when my first manager was let go within two months of my employment and I was expected to pick up the slack as a leasing consultant. After my managers departure, I was told not only by peers but other managers that I had not been trained correctly. Upon hearing this, I reached out several times to get additional training and even to get another peer couch. The additional training never came. Instead, I was made to do manager/assistant manager tasks for a manger that was frequently absent and would show up 3-5 hours late. There was a time my manager was out for a full week due to illness and communicated this with higher ups. No one stopped by to check on myself nor the property, so I had to handling the workload of multiple positions. Something a leasing consultant should not be doing alone. I was told after my second manager was let go that upper management knew of my managers absents/frequent tardiness, but no help was ever sent my way. My morale at the time was at an all-time low and this begun to affect my work. Instead of checking in to see what could be done to help me during the change of not only one but two managers being let go in the span of 10 months, grace was never given and I felt like I was just another body occupying a position. The complete opposite of what was stated during my interview. If you plan on working for 2B Residential, I hope you are paired with a manager that wants to help you grow and regional managers that care about all the properties they have to help out and not just a select few because they like the manager that is on site. Working for 2B Residential was one of the worst decisions I have made and if I could take it all back, I would. 

What is the work environment and culture like at the company?
Very cliquey. If you are in good with the regionals and follow everything, they say, you are golden. If not, you will be neglected and left to struggle

What is a typical day like for you at the company?
Stressful, hard and leaving work feeling defeated every single day

What is the best part of working at the company?
The residents in the building are pretty friendly once they get to know you. You’ll build good relationships.

What is the most stressful part about working at the company?
This company has a very cliquey and prejudiced environment, especially for young Black women trying to start out in the industry. In my experience, concerns are not genuinely heard or taken seriously, and proper investigations are rarely conducted by HR or upper management. It often feels like leadership protects one another instead of addressing issues fairly. Growth within the company also seems heavily based on favoritism, personal connections, seniority, or fitting a certain demographic rather than actual performance or potential. Overall, I would not recommend this company to anyone looking for a supportive, inclusive, or unbiased workplace.

What is the work environment and culture like at the company?

I would describe the work environment as cliquey, unprofessional, and often belittling. Communication from management frequently came across as dismissive and overly authoritative, with concerns being addressed in a way that felt more demeaning than constructive. Rather than fostering transparency, support, and mutual respect, interactions often felt condescending and discouraging.

I have never worked for a company with a more toxic, unprofessional, and poorly managed culture. Leadership fosters favoritism, inconsistency, and a deeply negative work environment where employees can be labeled “difficult” for raising concerns or challenging poor practices. Support from HR felt ineffective, and serious workplace issues often seemed ignored or handled selectively.
Accountability appeared uneven, with some individuals protected while others in lower-level roles faced disproportionate scrutiny or termination. Training, communication, and operational support were severely lacking, and blame was too often shifted downward instead of leadership taking responsibility.
The culture at the corporate and regional level felt driven by gossip, fear, and politics rather than professionalism, development, or support. Morale was extremely low, turnover was high, and many former employees I encountered shared similarly negative experiences.
My experience left me with little confidence in the company’s leadership or long-term stability. I would strongly caution anyone considering employment here to research carefully and speak with both current and former employees before making a decision.

A Typical Day at Work
A typical day is extremely fast-paced and often involves long hours with a consistently heavy workload. There is very little downtime, and employees are frequently expected to manage multiple responsibilities at once. Much of the day is spent addressing resident concerns which can lead to a high-stress environment.
Management
In my experience, direct management often relied heavily on employees to the point of overextension. Communication could be emotionally charged at times, creating a stressful atmosphere. Upper management was largely disconnected from day-to-day operations and rarely engaged with staff, which made it difficult to feel supported or recognized when challenges arose.
Workplace Culture
The culture is demanding and fast-moving but not always supportive. Emotional strain is common due to frequent escalations from residents and limited managerial involvement. Coworkers often lean on one another for help, which can be the only consistent source of support.


**Pros:**
I had a great experience when I first started with the company. I worked with some amazing colleagues and learned a lot in my role. The team environment can be supportive, and it’s a good place to gain industry experience and build professional connections.

**Cons:**
Over the years, the company has gone through a lot of changes, including losing properties and having ownership groups that were not always satisfied. There were frequent system changes, and SOPs were not always consistent across regions. With different expectations depending on the regional leadership, it could feel unorganized and create uncertainty for employees.

**Advice to Management:**
Focus on improving organization and creating cohesive, company-wide SOPs so expectations are clear and consistent. More stability in systems and processes would help support employees and strengthen overall performance.

I have worked at properties where I end up doing most of the work. The seasoned employees who have been in the industry for a decade or more barely have any computer knowledge. Most do not know how to send a lease or renewal. I think there needs to be refresher training for all employees. I think it would be beneficial and lessen the workload for the employees who are more technically inclined. Commissions are also not split fairly. Everyone should put in the same effort with tours, follow-up, leases and move ins in order for the split to be a fair one. That did not happen. On a positive note I met some really great people in the buildings I worked in. Great for networking if you want to level up in any career! Resident events were really fun when I was in charge of setting them up.


Management helps you grow. They treat you with respect. Pay is excellent. They are doing something right to avoid the overly micromanaged work enviornment that has come to be the norm with the majority of other companies in this industry. When I pointed out something at 2B that I felt we could be doing better or I felt was redundant. It was immediately addressed and if they agreed a change was implemented within a week. Worked with three management companies since. I have heard, "that is the way of the beast," so many times when trying to ask questions to better understand why we do things that bring little to no value. If you want to work in an enviornment that makes sense, listens, is trusting, pays well and helps you grow even when you leave. This is the company. 

As with most jobs you get out what you put in. While there is plenty of opportunity to use prior skills and learn new ones, this isn’t the job for someone looking to become proficient in one or more particular trade or skill. I’ve gained a few useful skills and troubleshooting techniques, but the meat and potatoes are with union jobs. Worst case scenario as a hired tech is you get stuck with mundane tasks and general labor. Otherwise, 2B offers great pay for entry level, 401(k) (no match though), great PTO benefits, and the office is usually very generous to work life balance needs. 

If you enjoy stress, feeling useless, drama, backstabbing and more this will be your place! lol
In all seriousness this was a really lousy company to work for. The pay was OK... not great, the management was the worst, you will never be trained, never advance, you cannot trust your manager and corporate will pretend you do not exist. The regional manager never said hello and I would have been surprised if she knew my name. 
The manager I worked with had no idea how to run a property and I often had to point out things that were going to bite her later. 
Do not waste your time here 

What is the best part of working at the company?
The company offers great benefits, provides very useful training, and offers strong opportunities for growth.

What is the most stressful part about working at the company?
The building may be in the process of being sold, which could result in relocation.

What is the work environment and culture like at the company?
The environment and culture is acceptable 

What is a typical day like for you at the company?
For me most things came simple. The  most challenging part is dealing with difficult residents or employees.

Top Job Titles	Average Salary
Community manager 8 salaries reported	$77,375 per year
Leasing consultant 41 salaries reported	$19.43 per hour
Maintenance technician 14 salaries reported	$23.82 per hour
Maintenance supervisor 17 salaries reported	$30.91 per hour
Janitor 2 salaries reported	$16.50 per hour

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