sales associate

store manager

assistant manager

retail sales associate

maintenance technician

7-Eleven

Working for 711 inc. was a job that I didn't see as a career at first but moving up in the job location was easily achievable for me. It's a very busy store and fast-paced for environment which was good for me as an employee because it made focusing on the task at hand easy to accomplish. The customers made working for them enjoyable too because I was able to meet the people in the whole city and even my neighborhood. Most of the customers get to know the employees by name because of the service that some of them provide like I had when i was employed with them. Customers would ask for me by name and if I was working that day because they enjoyed seeing and talking to me. The staff that i was working with for the 3 years I got to know on a professional and personal level which was nice for making new acquaintances as well as friends.  

The management has a lot to be desired unfortunately. The managers that I had worked under didn't do the job that they expected from their employees and they weren't willing to working with me on my shift schedule due to me being a single parent of a two year old full-time. The quality of service provided by most of the employees was up to par and others were more than exceptional which made working for 711 easier for me. Management also would break rules and policy set up by 711 inc. for every employee to follow to make for a safe and cost effective work environment. The managers that I worked under in the past have written off products sold in the store such as food (prepared hot food, donuts, candy, and even cigarettes) to have for themselves without paying for them. My most recent manager would come into work every morning and grab a donut, a cup of coffee and some fruits, and write them off for herself to eat after she clocked in (which i believe eating while not on break and clocked in is also against store policy). This manager then terminated an employee for giving away the donuts that were going to get thrown away that day so the fresh ones that were already delivered could be put in the cabinet they were being sold. The terminated employee did not give them away because it was the employees coming into work at the time taking the old donuts for themselves but yet they didn't get reprimanded for steeling or breaking any other policy. They show favoritism to certain management staff, store locations, and employees on any of the shifts by allowing them to get away with things that they knew were wrong but yet were terminating other workers for the same thing or acts of lesser severity. Fairness is something most people hope for when it comes to how they're treated at work since most people spend more time working than they do at home with their families.   

The way the store was kept neat and clean by the staff was a positive thing about this establishment and the good for this place is very few and far between. They kept it well stocked, the floors were always clean (to the best of their ability), and keeping the perishable goods up to date so none of them were expired and on the shelf to be bought by customers. They also kept up the outside of their store nicely with paint, clean and clear walkways, and usually no people loitering outside for money or cigarettes (which happens in this area a lot) from people walking into the store.  

The food was not very good but it also is a convenient store that is cooking and providing it for sale. Most of it was cheap but sold to people for more expensive prices than it should have been sold for.  There was a pretty rough crowd that would visit these stores most because of the ability to use their food stamps and other benefit money to buy goods. With it being a 24/7 store the company didn't and still doesn't staff the store properly for late night and early morning hours which leaves it eligible to be robbed and for people to steal goods. This also made it dangerous for the staff that are working these hours if robbery were to occur because they could get hurt physically or mentally by such a bad situation. The benefits they offered to their employees was slim to none. The health insurance wasn't good for me or most of the people I worked with. This type of job, which most anyone is qualified for, is generally a full time job for them and is their only source of income other than some state assistance since they don't offer barely enough for them to just keep their heads above water. Most of the staff struggle to make ends meet considering today's economy and the place that they work should help make this easier for them which would make for a happier worker. They didn't provide any sort of compensation for sales that they made or for their employees to eat while they get a break. Overall working for and being a customer of 711 isn't a positive experience for anyone in my own opinion (which I'm sure doesn't matter to most people reading this review).

If this company was anything similar to the agency (The Resource Center) my fiance works her full time, 37.5 hours a week, they're workers would be much happier and they would be more inclined to work harder and do a better job. She takes care of the mentally disabled and physically handicapped in a group home by taking care of personal needs, cooking for and with consumers, taking them out in the community, and making their lives as fun and normal as possible, as a career and she loves the agency. She is always talking about how she enjoys working with the people she sees every day, whether it be the consumer (people that she is providing care for) or her coworkers. The agency she works for assists her with everyday things whether it be child care, a way to get to work, and flexible work hours to fit her needs as a mother and soon to be wife, they also give their employees the opportunity to go to college at no cost to them so they can earn more and achieve other positions within her job. Her agency pays for the schooling for as long as a staff goes and they just owe the same amount of time back to the agency. I think everyone would love job stability for a long period of time and being able to better yourself in an enjoyable, higher paying career. I personally feel if more places, no matter the type of job, offered even some of the things as an employer to their employees that were just mentioned above would make anywhere an enjoyable place to work and spend the majority of their time. The Resource Center for her is a great place to work for most any loving and genuine person to work. My fiance works as a medical technician for this agency and she is always talking about how she enjoys having her Site Supervisor as well as their assistant supervisor do what they can to make their staff happy and comfortable while working. The staff then provide excellent services for the home and the individuals that live there.

I was looking to leave my previous food services job and branch out into something different, as I had previous Convenience Store experience I applied for a 3rd shift position. I was contacted by management to come into an interview. I showed up for my Interview only to find out I had come to the wrong location as Management did not tell me which location I would be interviewing at but that Store Manager Interviewed me anyway and told me they needed someone to work on 3rd Shift. The Interview seemed to go well and I was contacted and offered a job, however the management failed to inform me that it was only part-time and only 2 nights a week, If I had known that I never would have left my previous FULL-TIME JOB!!!!!!! They also made the very poor decision to bring me in and start training me during the stores reset and remodel, things were a god awful mess and only got worse! I showed up for my first night once again at the wrong location because management failed to inform me of which location I was working at.....do you see a pattern emerging here? So I get to the correct location and it was utter chaos! They had a 1st shift associate there to help train me, unfortunately due to her having hearing problems it was hard to understand her speech which I cannot at all fault her for and she did the best she could. The next night I met the 2nd Shift associate who was a very friendly and nice young lady. At 10PM the 3rd Shift Associate came in, she was really cool and down to earth and we got along almost immediately, she asked how well the 1st shift associate trained me, when I explained it to her she rolled her eyes and said she would have to train me the proper way which she did. The 3rd Shift Duty List is utterly ridiculous and you are expected to get it all done by the end of your shift while attending to customers, The list has 41 tasks total and you are expected to have the entire store including bathrooms completely mopped within 6 minutes flat.....REALLY!?!? The Cigarette Count the first couple of nights was easy enough and I got it done relatively quick but with the remodel going on the Cigarette shelf was being taken down and all cigarette packs had to come down and stored in big plastic totes, that night we were allowed to skip doing it but the following night we had to do it which meant having to go through several totes and counting hundreds of packs of cigarettes, what had taken me maybe 20-25 minutes previously now took me OVER TWO HOURS TO DO!!!!!!!!! It also made sales of cigarettes a huge pain to do because of having to go through tote after tote to find the customer what they wanted! a couple nights previous to this me and the 3rd shift associate were talking about things and she told me that I wasn't full-time and that I was only part-time and only working the nights she was scheduled off......as I mentioned earlier Management failed to tell me this, I bluntly told her that I was going to have to start looking for a full-time job because two nights a week was not enough to pay my rent, bills, child support and for any personal care items I may need and that I never would have left my previous job had I been told this from the get go, she was sympathetic and told me she didn't blame me. A couple days ago I went into work and no surprise the store remodel STILL wasn't done and was an even more mess than previous nights! I chatted with the 2nd shift associate who was there from the other location helping out as I had arrived about a half hour early for my shift and he told me due to all the remodeling there would be less cleaning to do which made me feel a bit of relief. When the 3rd Shift Associate came in I informed her that I was considering making it my last night, she fully understood how I felt and asked me to let her know before the end of shift what my decision was and I agreed to let her know by then and continued on with the night. Around 3:30am she came up to me and told me the store manager had text her and needed me to make a decision immediately which I did and said I would not be coming back to work due to the fact they didn't tell me it was only going to be part-time and that I needed to be working a Full-Time Job to be able to pay all my monthly expenses as i worked very hard over the past 4 years to get to where I was and I didn't want to lose all of that because of lack of hours. The GM got huffy and adamantly said she told me that it was part-time from the beginning which she definitely did not which as I said previously if she had I would have rejected the job offer and stayed with my previous employer a bit longer, she then told the 3rd Shift associate to tell me to clock out and go home and leave my shirt and name tag behind which i was more than happy to do but I apologized profusely to the 3rd Shift associate for leaving her in this situation as she was going to have to give up her day off to now cover my shift the following evening, she was very cool about it and told me not to apologize as she fully understood where I was coming from. I clocked out for the last time, called my best friend and told him I had quit and to come get me and take me home. I feel very disillusioned by this company and I will never again apply for employment with this company in the future. I urge anyone who is interested in a Retail Sales/Convenience Store job to apply with other companies as this one is definitely one you do not want to work for especially after hearing that the store manager came in after one of my shifts and threw a childish temper tantrum over the fact we didn't get the entire list done on time, I won't work with managers like that and neither should you! Utterly disgusted with this company! Thanks for nothing 7 Eleven you cost me my Full-Time Job due to your incompetent managers not being upfront!

Is just you by yourself, the entire shift, running register, giving customer service, and working on different tasks in between customers. Tasks include stocking products, organizing, cleaning, cooking food, washing dishes, cycle count, sweeping, mopping, fixing broken machines, re filling soda/ slurpee syrups, making fresh coffee, cashing out gamblers on the slot machines, And  watching security cameras. A typical day always involves having a good positve mindset so you are able to deal with difficult customers. Especially at the locations I have worked at because they are right by the jail and courthouse. I have learned extreme patience, time management skills, communication skills, handyman skills, organization skills, knowledge of different p.o.s systems, inventory for convienence stores, how to stock the entire store and coolers based off of floor plans, advertising, salesmanship, teamwork, community, problem solving skills, and how to motivate myself to complete tasks without close supervision. As for management I couldn't have asked for better bosses. They are extremely great leaders who taught me great work ethic and problem solving through example. While I would get a short lists of daily/weekly tasks to work on, they gave me freedom to figure it out myself and would only guide me in the right direction or give me advice on how to complete my tasks better, which was a great change of pace from my normal overbearing, berating bosses from previous jobs. Work place culture is awesome, all employees and the bosses get along great and support each other like family. If you messed with one of us you messed with all of us. And if there was ever an event or difficult project we all got together and supported each other through it. The hardest part of the job i would say is time management and the schedule. I worked at two different 7 eleven's that are open 24hrs a day 7 days a week, making breaks and getting other tasks beside ringing customers up fairly difficult on busy days being the only one there. And the schedule is great for someone who is available often and has no personal or other professional obligations. However if you do it can be difficult to keep hours and manage illnesses, personal issues, other professions or school. There are also no benefits, pto, sick time, overtime and not much room for advancement/ raises because of the turn-around rate and it generally being a small staff. The best part of this job is working with people and gaining a sense of accomplishment from honest work. If you enjoy being challenged and problem solving in your job, connecting with your local community, helping others, and have stocking/retail/ food service and a TAM card this is a great place for you to work. 

you start your shift with counting registers, safe inputting info in computer. If you don't balance within 10.00 you have to keep doing it until you find error. You do a bakery count pull expired product and enter replenishment order on computer. All this while attending,greeting and inputting sales on computer, completing food stamp, cash and credit transactions. Also watching for shoplifting activities and keeping an eye on activity outside of the store as well. Stock and clean self service bar, change out fountain items if needed making coffee, emptying trash cleaning the bathroom, stocking the cooler, fronting shelves, cleaning shelves, sweeping mopping floors, sweeping and removing trash in the parking lot,checking gas competitors prices, doing gas price changes in the computer, changing gas sign prices, dipping gas tanks to check for water, answering the phone, checking availability of inventory to see if reorder is required, backstocking products, check for expired inventory,check in deliveries from suppliers, reordering inventory, pricing stocking inventory when truck comes in, check sandwich window for proper inventory levels, pull expired sandwiches write them off pull pric and date replenishment sandwiches stock them in the window,clean microwaves,stock condiments, etc.. Don't forget your customers in the meantime... This company has no employee manual they just make up the rules as they go and they may or may not publish those rules. Every manager runs their store the way they want to so not all of the stores have the same enviornment. Co-workers are habitually late on the average or call in to say they aren't coming to work or just don't show up so you are typically stuck there doing a double shift if you can't find someone to cover...Supervisors are not very supportive so many times you are on your own when you really need assistance. You are expected to work weekends and all holidays with no extra rewarded wages. Typically most co-workers are very young and have no work ethic. They are always sneaking cell phone calls and texting even though cell phones are prohibited in the stores. Supervisors know this and do not enforce it. Too often you are usually on the registers for a majority of your shift and can not even use the restroom which can get very uncomfortable and if you are lucky to be able to step down to go to the restroom a customer is in there or you go in to find a big mess (stool stopped up etc.)

The most enjoyable part of this job is meeting and satisfying the great customers.

Pros:

Fast-Paced & Dynamic: Never a dull moment. You gain broad operational experience in inventory, ordering, staffing, customer service, and compliance very quickly.

Structured Systems: Corporate provides clear (though sometimes rigid) procedures and systems for most tasks, which can be helpful for learning.

Development Potential: For those new to management, it offers a crash course in leading a team, handling HR basics, and P&L responsibility. Resilience is definitely built here.

Essential Service: There's satisfaction in running a store that serves the community's immediate needs, especially during odd hours.

Benefits (Varies): Access to benefits like health insurance (availability/quality depends heavily on the franchisee/corporate structure) is a plus.

Cons:

Extreme Pressure & Stress: Constant pressure to meet sales targets, control labor costs (often leading to understaffing), manage inventory shrinkage, and pass corporate audits is relentless. Work-life balance is notoriously poor, with long, irregular hours including nights, weekends, and holidays being the norm.

Staffing Challenges: High turnover at the associate level is a constant battle. Recruiting, training, and retaining reliable staff for demanding, often lower-wage positions is a major headache.

Customer Service Strain: Dealing with difficult customers, security issues, and shoplifting is frequent and draining, requiring significant emotional labor.

Resource Constraints: Often expected to achieve high standards (cleanliness, service speed, inventory accuracy) with minimal staffing and tight budgets. Feeling set up to fail is common.

Corporate vs. Franchisee Issues: Depending on ownership, you can be caught between inflexible corporate demands and franchisee owners focused solely on profit, with little support for practical store-level challenges.

Compensation: Salary is often not commensurate with the level of responsibility, stress, and hours required, especially considering the 24/7 nature of the business.

Conclusion (3/5 Stars):

The 7-Eleven Store Manager role is a decent entry-point into multi-faceted retail management and builds undeniable resilience and operational skills. However, it comes at a high personal cost due to extreme stress, poor work-life balance, chronic understaffing, and often inadequate compensation. Success requires immense personal sacrifice and the ability to operate constantly under pressure. While it provides valuable experience, the demanding nature and frequent lack of support make it a significantly challenging and often unsustainable long-term position for many. It's adequate for gaining experience but be prepared for the intense workload and pressure.



I've been working at 7 Eleven for 5 & 1/2 year and I absolutely adore my job! Not only is it a great learning experience, but it has taught me more than enough for the 'real world'. My boss hired me "accidentally" , I was only 16 when hired and it was known that you had to be 18 to work there because of the cigarette law. I am now 21 with an associates degree in Nursing. I have two more years to get through college before I can pursue my dream job as a nurse. A lot of people look down on me for working at 7 Eleven and claim they are better than me because they have 'better' jobs, but little do they know; I drive a 2010 Scion TC that is in my name and I pay for, I pay for my college tuition, I pay my car insurance and my cell phone bill. I believe you have to work hard for everything you want in life and I will prove it to everyone that I will make it. And I believe that because of the opportunity that 7 Eleven offered me when I was 16 is helping me pursue my dreams of becoming a nurse. My co-workers are AWESOME! We are a big family there and always have each others backs. One particular co-worker has become my other half, a sister and a best friend to me and she always will be. We are from two completely different parts of the world, but she will always remain close to my heart and forever apart of my family. My boss is the best! He is extremely supportive and very flexible with my work schedule and ensures that I will continue to get 40 hours a week even around my crazy College schedule. Aside from all my amazing co-workers and boss; my customers are my life. I love going to work just so I can see my customers. When there is drama in the workplace, there is not a single day that goes by where my customers do not make my whole day. They make my life worth living. I couldn't even imagine what my life would be like without them. In such a decent size county, all my customers know me by name and know my whole family. They are a huge part of my life, and hopefully always will be. The hardest part of my job is dealing with some of the awfully rude customers; but Ive learned from experience that all you can do is kill them with kindness and you will always win in the end. I always try to do my best when it comes to dealing with difficult customers, but sometimes it can become a pain. My most enjoyable part of my job is dealing with my awesome customers on a day to day basic and working with the people that I do work with. I could honestly not have had a better work experience in the past 5 years than I have had at 7 Eleven. I couldn't imagine a better life than I have right now; all because my boss believed in me and gave me a chance. Give 7 Eleven a chance, go in there with a positive attitude and it could forever change your life.

I work for a franchisee, a young owner who purchased the store from the previous owner. I have to say working for a franchisee I’ve been spoiled rotten and could never work for a corporate store. The amount of freedom he allows in both work and time off is excellent.

Working overnight I am responsible for cleaning the store, cashiering, money handling, customer service, stocking, and resetting everything for the morning shift. 

Given how quiet the nighttime is, completing all my duties takes around 2 hours in total. Mostly because the core duties are maintaining an extremely high standard of presentation and cleanliness.

It takes the right kind of person to be able to consistently work graveyards, though it’s a fixed schedule. 

The owner gives a high rate of base pay through a weekly salary at $15/hour at 40 hours per week through 7-Eleven payroll, and any time worked after 40 is paid in cash at $22.50/hour making a great incentive to work as hard and long as possible. 

The pros are you work alone and at your own pace, high rate of pay, flexible work schedule on a fixed schedule, regular customers who you will get to know each day, light work load, and plenty of opportunities for advancement.

Some cons however would be that even working full-time you receive no benefits, nor do you get a discount in the store, and working overnights can be somewhat dangerous at times with the type of individuals who are up overnight and not working overnights.

The owner pays both a salary and cash for any hours worked over 40 in a week. Which I know is technically not legal but you receive the benefit of paying taxes and tax free cash in hand.

At this store it’s friends and family only and I am lucky to have gotten the position thanks to being a long time customer as for whether or not I would recommend this job, it depends entirely on you. 

There is a high rate of turnover as many employees are using this job to pay their bills while they search for professional work or go through school, or simply can’t handle the lack of supervision or pressure of working alone. 

It takes someone who needs integrity to be a good employee and a hard worker without direct supervision or micromanaging by the franchisee/corporate, as well as someone who is willing to work every day and for a long time each day.

I can’t speak for other stores that are either corporate or franchised, but this job is the best I’ve ever had; with the high rate of pay, and flexible fixed schedule which allows you to work as many days a week and for as long as you want I would say I would highly recommend working overnight for 7-Eleven as long as you can be committed to the job and work.

It's a typical retail environment, corporate, where staff are paid not much more than minimum wage and expected to do an incredible amount of work not in proportion to the pay given.  There are long term health issues with sore feet and standing for long periods of time, carpal tunnel in the hands for some.  Some tasks involve going outside and shoveling walk ways in the freezing cold, and cleaning and stocking supplies outside in the wintertime, shoveling snow to keep the gas tank openings visible where applicable.  Cleaning inside the store involves a lot of food equipment and hot food cases, dishes are washed in the back sink area by hand, no dish washer.  This is not just a cashier job.  Employees are expected to do a lot of cleaning as well as baking for the morning rush and inventory tasks such as auditing some products on a shiftly or nightly basis and ordering product for delivery on a touch screen device.  They will need to be knowledgeable with gasoline sales where applicable as well as cell phone sales, food safety knowledge, the rules with cigarette and tobacco and lottery sales.  Employees are expected to follow a script of up-selling including a rewards program to all customers.  Everything is always rushed because the company allows a very minimal staff to get the immense amount of necessary work done.  Part of the informal culture of social acceptance is whether one can or cannot multi-task.  When huge orders come in everything is scanned electronically with a hand-held electronic system and everything must match before the vendor leaves.  If one is prone to anxiety disorders this is not the job for them.  However if one is very emotionally level-headed, and can deal with stress, is strong and energetic, they will enjoy this type of work.  The trend lately has been to have just one person on the night shift in some stores, so there is sometimes the issue of feeling safe by yourself at night.  The pay is minimal however there is a nice benefit package for full-time employees.  The opportunity for advancement is touch and go.  Sometimes the opportunity is there and people move up quickly because of issues with stores being short-staffed, however sometimes the opportunity is not there because the company sometimes makes an error of hiring too many upper management people to fill available positions, so employees have to wait patiently for opportunity,  Each year is a different scenario.  For those who like a challenge and don't want to be bored with nothing to do, this is the job for them.

Been with them 5 years working 3rd shift 11 pm to 7 am. About 3 years ago the company took our shift differential of 50 cents an hour back, then gave us a 25 cent per hour raise saving them 25 cents per hour.  Its the only raise I've gotten in 5 years. Then they sold the store to a new owner and my pay was lowered $1.00 an hour, so I'm actually making less than I was before. The management uses foul language in front of customers, talks down employees in front of customers. You're there by yourself, so as soon as you sit down to take a break a customer walks in.  This happens all night long, so you really don't get a sufficient break ever.  If you want to take off you have to find your own replacement because manager doesn't want to be bothered. If the store gets robbed on your shift they blame you. I got taken off the schedule for 2 weeks and only got put back on because I threatened to file for unemployment.  All merchandise was recovered (thanks to me) and yet they fired me because the store was robbed on my shift even though I was running the store alone. Then they put me back on schedule for 1 day a week just in case I applied for unemployment they could say I was still working there. Anything to keep me from getting unemployment. The manager proceeded to tell the other employees that I "quit" when the fact was that she had taken me off the schedule (fired me). The other employees on shift 1 and 2 don't do their work which falls on 3rd shift to do, and if the store's not in perfect order when the store manager gets there 3rd shift gets all the blame, so we basically have to do everyone else's job and ours. Equipment frequently breaks down and can be down for weeks even months at a time. Las time we had a store leak it took 3 days just to get someone to come in and shut the water off, so in between customers and cleaning I had to also mop the stream of water in the center of the store every 20 minutes, which is a liability if someone slips and falls. The air conditioner was out in mid-summer for over a month! Took them 6 months to replace a vacuum, so we had to sweep the rugs for 6 months. In my view the managers are lazy and incompetent, the owners are completely driven by their "bottom line" and don't want to invest any money/time in their stores. I've worked for 3 different stores and they were all the same. I'm sure there must be better run stores out there somewhere, but I haven't yet found one.  I guess its just 7 eleven.

Top Job Titles	Average Salary
Sales associate 398 salaries reported	$15.21 per hour
Store manager 96 salaries reported	$54,729 per year
Assistant manager 209 salaries reported	$17.35 per hour
Retail sales associate 318 salaries reported	$14.96 per hour
Maintenance technician 139 salaries reported	$24.73 per hour

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