assistant store manager

retail assistant manager

cashier

store manager

stocker

99 Cents Only Store

As soon as you step into the building you are welcomed by the receptionist she then buzzes you into the main door where warehouse workers them make themselves into the offices where they pick up their gear, (gear includes gloves, labels, markers, headset and Talk-man) in order to commence their work. From there they make their way into the equipment section where they pick the machine they will be operating, (machines include electrical pallet jack, forklift or the ride-on pallet jacks). The employee then fills out a paper that checks the status of the machine, it's a checklist to make sure that the machine is functional and if it experiences difficulties while you are using it then you have liability that the machine wasn't functioning while you were using it. Once these steps are complete then the worksheet is turned in to the office and the employees group up and the supervisor gives his lecture as to what is expected for the day, how much productivity there will be for the day, safety, what to do, what not to do and feedback to the team. As soon as the supervisor is done giving his lecture, he then leads the team into doing stretches to avoid any injuries that workers can experience throughout the day. Once the stretches are complete the workers then put on their headset and begin programming their Talk-Man in order to log in into their account. After the employee finishes logging into their account they can begin picking orders. The Talk-Man will ask if the employee is ready to begin picking then the employee must talk into the headset and say she/he is ready to pick then it will send the employee to an aisle in the warehouse and within the aisle there is a section that contain different products you will know where to go because the Talk-Man will tell you to go an aisle and then it will tell you a number that number is the section where the product is located once you are there it will ask you to repeat the two digit number next to the section code that number will determine how many boxes or products you will have to pick and place into your pallet. As you go on you will have to figure out how you want to place the products onto your pallet to keep the pallet from tilting to one side so it can keep the products in the pallet without it tilting over and so it can make the wrapping process simpler. Once you complete an order, the worker must get a roll of plastic wrap and begin from the bottom of the pallet and work their way up to wrap the pallet at least 3 times all around the pallet. Then the Talk-Man will ask for a label. The label contains two rolls of number the first is about a 10 number roll and the next is a check digit this allows the Talk-man to confirm that the order is complete and sends the order to the office. The employee then takes off the sticker but keeps the empty piece of paper from the label and writes the store number of the store on there this allows the ride-on pallet jack workers to see the store number and begin to sort the pallets to load them into the right trucks. Once that is done you repeat the process and begin to start another order for another store. I hope you find this useful and have a great time at a distribution center if that's what you see yourself doing!

A typical day at work would usually include a lot of interaction with the kids who are the member of the Boys and Girls club. Usually when we open the site the kids would check in at the counter and the be allowed to head into the game room to interact with the staff who are out on the floor. Ping pong, pool, chess, checkers, puzzles, and hula hoops are usually what're distributed out to the kids as the day progresses. Around eleven in the morning the staff will call snack time before lunch and the kids will sit in their age groups. 
   After snack time the kids would then be allowed into not just the game room but also the gymnasium for a game of basketball, dodge-ball, or field hockey, and the computer laboratory to enjoy free online games that are monitored by another staff member. An hour later around twelve thirty staff will call for lunch and again the kids will sit in their age groups.
   After lunchtime is finished the kids will be given announcements to any new activities that will be opening up withing the next thirty minutes or so and to continue enjoying their time. The children will participate in more constructive activities around this time besides the gym, game room, and computer lab, there is now the arts and crafts room where kids can do a number of artistic activities from drawing a simple picture to painting a youthful masterpiece on a canvas with staff supervision and permission. Sometimes if the canvas when completed is good enough it will be sold in an auction to raise more funds for the Boys and Girls Clubs throughout America. 
   At around four thirty the last snack time will be announced, and afterwards the kids now have all the rooms from the previous times to enjoy until their parents pick them up at the end of their day around six in the evening. I found that the hardest parts of the day were the snack times because the older kids do get a bit disobedient and then they continue talking while the staff are making announcements to distract the other kids and you have to figure out how to handle the situation without the children causing a scene. 
   I think the most enjoyable part of the day was time spending in a good game of Basketball in the gymnasium. The kids really love the games the staff host in the gym and it always made me feel good that I could be the attraction to the highlight in someone's day to make them happy. This is a typical day of working at the boys and Girls Clubs of Kern County.

Started working at the 99 Cent only store a few days ago. This is a horrible place to work. I received no training except a few hours of videos. Was thrown on a register with no training and no idea what to do. When I talked to my co-workers they all said that this was normal for the locations I was at. 

On my first day of work I received no instructions on what to do from my manager. One of the cashiers helped me. The manager yelled at me for not wearing a vest when I was told to go due carts after my break. I wasn't told i had to wear one. 

My second day there I was told to due carts and help watch the door. We had a security guard there. He left for lunch and I was told to watch the door. I have not been trained to guard the store and don't know any of the store polices. Someone tried to come in without a mask and I told him he had to have one in order to enter. He proceeded to get mad at me and threaten to beat me to death with the wine bottle he was holding. The security guard was no where to be found. After this I had to continue with carts while creepy old men kept asking me to get in there car and wine bottle guy was running around the parking lot. I told the guard and he said that it was normal. 

On day three I told the manager as he was off the day before that I was threatened by a customer and it didn't even phase him. He acted like nothing even happened. I was stuck on a computer for 6 hours to do "training". In the middle of the "training" the store manager and the assistant manager come and asked me to sign a form saying that I checked the store every hour to make sure it was clean. I told them that I never did that and they said they didn't care and that because I was there the day before I had to sign it anyways. I just finished watching the video saying that this was against policy and felt cornered. They said that I had to help them with this and I felt like I couldn't say no. I was then told to finish watching the videos and once I was done I was thrown on a register with no idea what I was doing. I received no training on how to use it and was just left to figure it out on my own. It wasn't until one of the assistant managers came in just before I left for the day did I get any help. I told him what my experience was with the register and he said that that was normal and that is how everyone is trained. They just have to figure it out them selves. 

After this I decided that this isn't the kind of place I wanted to work at. I called corporate and am still waiting for them to call me back so I can report this store. No one should have to work like this.

Work-life balance
Work life balance is good. Whatever schedule you like is what the managers give you which is nice. They try to accommodate your wants when it comes to making the scheduled. When I worked in the mornings I still had much time in the afternoon to be with my family but when working in the nights, it can be hard to do stuff because my sleeping schedule is messed up. Other than that I like the work life balance the company has.

Pay & benefits
My pay and benefits at the 99 are decent. They recently raised our salary. They also have benefits like dental, medical, family packages and more but you have to pay for them of course. A lot of my co workers have insurance packages and they love it.

Job security and advancement
In terms of job security at the 99 they are pretty great. The company wants you to advance and stay long with them.

Management
In general, managers at 99 Cents Only Store are helpful but strict. They want the work to be done but sometimes the work needed to done is somewhat impossible to finish in time. Some managers can be lazy but majority of them will help if needed.

Culture
The work culture at the 99 reminds me of high school. There can be two co workers arguing all day and sometimes infront of the customers too. There is gossiping, rude attitudes and laziness. Overall there's nice co workers that do their job and also help out when needed, but there are other co workers that are lazy, inconsiderate and literally start problems for the smallest things. I've gotten used to seeing some of my co workers argue with each other or even the managers too but I have met some of my closest friends at work so I can't say all is bad. My advice is to get along with everyone, do not gossip and pull your own weight.

Overall
My experience working at 99 Cents Only Store in general would be pretty good. Aside from the rude customers and co-workers that start problems I like my job. Most of my co workers are great people that I love to see everyday, the pay is ok and I continue to learn a lot.

A typical day consisted of me stocking selves, unpacking boxes, cleaning floors, and engaging in casual conversations with co-workers. Most of the time I spent working alone because we were tasked with taking care of our own aisles. Usually, once or twice a week I handle new/more inventory/stock from truck deliveries which means unloading and handling large/heavy pallets of inventory. Also, I clean the bathrooms once or twice a week. On a few occasions I manage the shopping carts and assist customers. Rarely was I ever on cash register. 

From the Job I learned: independent work habits, how to handle and manage merchandise and shelves, how to handle work related tools and equipment, time management, how to assist customers, how to build relationships with co-workers and bosses, and overall retail store basics. 

Management was not difficult to communicate with. As long as you were doing your job and managing your hours correctly then management was not too hard on you. In this case, I was very much on the good sides of my bosses.

The culture of workplace was very diverse. There was a good mix of people groups while working with co-workers and bosses. The customers were also very much diverse of people groups. Overall no problems with people groups. 

Hardest part of the job was work hours... I was working graveyard shifts while also attending full-time in college. It made it hard to sleep and stay awake for work and for school. I was working part-time, about 3-4 days a week and no more than 8 hours of work a day. 

I mainly enjoyed working and talking with my co-workers and bosses. I love building relationships with people, so another thing about the job I enjoyed was when my hours rolled into the morning where I got to assist customers.

When I was first hired I felt like landing the job was almost a dream come true. Looking back, I realize that feeling was actually desperation. At that time, I needed a change of pace. To be fair, I did get a change of pace, however, I hadn't realized that I would be walking into a place that would result in rising stress levels. I'm all for fast-paced work environments, but 99 Cents Only Stores are something else. 

At the location I work/worked at, management lacks consistency and communication. Every manager had a different way of running their shifts, yet every cashier was expected to know and follow a specific set of rules. These rules were not always followed by management, which in turn led cashiers to splinter in what rules they did or didn't follow. This led to a sense of inequality and favoritism. One person would get written up for something, while another person wouldn't, even though they both broke the same rule.

The current store manager lacks professionalism and understanding; He sets extreme expectations for everyone except himself. Several managers either guilt or bully other employees when they call in to call out sick. Recently, the store manager proceeded to guilt, bully, and then hang up on me when I was explaining why I was not feeling well enough to come in to work. On multiple interactions they've expressed that others have called out, as if I'm responsible for others action, when I'm actually only responsible for myself and my own actions.

Needless to say, I do not recommend working at this particular location, or any that are in more "ghetto" locations, as they will likely expect you to do 1000 times more work than you're actually getting paid for. 

If you do have to work here, then I suggest that it be very temporary.

I was told during my interview that I was believed to be a good fit for the produce department. I’ve been here almost three weeks and have been winging it so far, there has been no training. Each day my position seems more like a sales floor associate or maintenance. 
I don’t mind helping out others coworkers with other tasks, I didn’t want to be away from my “department “. I was unclear what employees were leaders or management, and didn’t want to start feeling taken advantage of and get preoccupied with tasks outside of my duties, so I asked the hiring manager about the hierarchy, and who do I answer to, I was “talked with” for almost an hour. I was discouraged about my job at this point. After a couple more work days, the very next time I saw him something similar occurred. I was being instructed on how to use the  cardboard baler machine. The management team member could barely speak english and made things difficult again. When I kept being asked  “Jonathan, come!” I made a comment about the way she was talking to me, was how people called their dog. I didn’t think it was offensive, but again I found myself in the office again feeling misunderstood and belittled for almost half an hour. This was twice in less than a week. I did my best at communicating and at my job. I left my name tag and box cutter on his desk, I quit because I felt this becoming a hostile and unfair work environment.
I don’t believe Dexter at store #150 is management material. I’m sad about this, I’m a hard worker and should have been trained and treated with more dignity and respect.

Working for this business is actually both a blessing and sometimes a chore. While you are given hours that will give you a hefty paycheck, sometimes your job has requirements you never knew you signed up for. It's alright to stay an hour or two finishing some work you probably didn't have time for as it tends to get quite busy, however, you shouldn't be forced to stay because fellow co-workers are favored among managements.

Job wise, customers are very nice and well-mannered, good mornings and praise always drive you to get through some of the hardest work days and repeated customers tend to learn your name and always make it that much better. You are given breaks which are needed from standing on your feet, very easy to learn the requirements of being a cashier, stocking, keeping your work station clean.

Management however can be a problem. While I worked for three months, it was hard to maintain a good station when registers were poorly stocked with cash to handle and finish customer transactions. Complaints were also always aimed towards the cashier despite customers' repeated emphasis on product or store quality of said products. Management also tended to maintain a very school-like atmosphere with favorites being chosen to leave early, others being made to finish fellow co-worker's unfinished work and at times, made it unbeatable to get any work done when management behaved in such an irresponsible and negative manner.

Overall, if you like steady, well-paced work, you should work here however, pay raises are rare and you are started off at minimum wage. However, the customers and fellow employees whom you can make friendships with, definitely make it that much better.

It's only good for entry level positions to gain work experience, supervisor and management positions are beyond stressful since the store managers and regional managers never listen to ideas that will improve efficiency and effectiveness and whenever something goes wrong, they never take blame for it. Instead they expect you to just bend over and sign whatever write up they have waiting for you even if you weren't working that day. My old store manager used to come in 4 hours late and still leave 2 hours early and adjusts her hours in the system, yet would yell at cashiers for stopping to help customers because they're 1 minute late to the front. She wanted them to all clock in on the dot while getting to the front in less than a minute and tells them to ignore customers to get to the front.
She used to run past customers or point in a random direction behind them so they can turn around and she can keep walking away.
When I asked her one time why she does some of the things she does, she responded with "Because I'm the boss and I can do whatever I want"
then threatened to fire me because I "dont know my place" she also threatened to fire me when I "questioned her" because unlike her, I'm OSHA certified and noticed very expensive red flags all around the store and was going out of my way to fix it but thats how she wanted it and stated if I'm trying to take over and not help her then she'll just replace me... I left because she was lying to the DM saying I was making many mistakes in areas I was nowhere near or was months ago. Her sister is the Regional Manager which must be why the district manager didnt even bother to listen to my side and said "just do what she says"
I've managed for a much bigger company before and this company is hands down the worse you can work for.

Training is lacking to the point where it is totally frustrating and then the managers would get mad at us for not knowing  There was no manager at our store. We were completely understaffed and more pressure was put on the ones that actually showed up to do multiple (average 3) aisles in a 6-8 hour shift. Plus you're also trying to manage time to clean up at the end and do go backs. Communication was poor where one person will tell you to do one thing and another would tell you to do a totally different thing. There's no space to work at a convenient pace, especially during opening hours and just slows you down. Trying to break a certain amount of pallets and stock your aisles in a single shift according to company policy makes building Rome in a day even more possible. I would clock in, try and break pallets and work on my aisles as much as I can and as fast as I can. Stocked as many boxes as I could and was told that the productivity/performance was not good enough. What else do you expect in an understaffed store. I would do whatever I was responsible for and then more such as helping customers and coworkers out. It was never appreciated by the upper. Got yelled at multiple times for staying a few minutes late because I was trying finish and clean up my aisles. Management is a total mess and the workplace culture is so hostile. However, the most enjoyable part of the job is getting along with your coworkers and helping customers out. Overall, my advice is that its a good way for entry level people to get some work experience in retail but don't stay too long here.

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