drafting technician

beer technician

service technician

installation technician

estimator

A Head For Profits

Day-to-day business is cleaning lines for bars and restaurants all over middle Tennessee.

Required to start early in the morning and work until about 4 or 5 most days.

On top of cleaning lines, delivering tap handles and troubleshooting draft beer issues are required as they arise, which is pretty much everyday, and the employee must fit these into their schedule.

New accounts are being added almost weekly in each area of service and it seems one's route continually grows.

The biggest problem I had was having an already full route and being asked to do more and more on top of it when it really wasn't feasible.  The reason for this is mainly that the company is growing faster than it can keep up with and only hires new employees when it makes sense for the business.  This results in employees spending less quality time at their accounts to be able to get to all the accounts that they are asked to do on the route.  Also, since many bars are constantly changing their draft beer selection, tap handles are constantly in need of being delivered.  Many times one doesn't have the handle that they need on them and as a result have to drive back to the company headquarters to pick it up.  This can cause an extra hour to 3 hours of drive time added to your day, depending on your area of service, to get the needed supplies.  It would make more sense to have the tap delivery separate from line cleaning routes so that more quality time can be given to the core business of cleaning lines.  However, this aspect has been mandated by most of the distributors in the area and has not been chosen by the company.  Moreover, I believe that the company is working to improve this part of the business and hopefully that will change.

Another added responsibility is working area beer festivals and events at Bridgestone arena.  These events provide additional pay, but sometimes aren't worth it since they are added to the end of your workday or weekend.

Also, every other month or so, each employee is asked to be available to be on-call for the weekend (Fri night until 7pm, and Saturday from 10am-6pm) to fix any draft beer issues as they arise.  This can require an employee to go to any account(s) in the middle Tennessee area where there is a need on the weekend.  Usually it's not too bad, but you never know.

The thing I liked most about the job was the independence it provides.  Some accounts have a set time (usually the morning accounts) that they need to be serviced, but there is a lot of freedom in the day to get to accounts and the employee can set their own schedules as long as the routes get done.  The management is also very trusting and doesn't breathe down your neck.  They provide you with a company car to run your route and stay out of your way for the most part as long as your route gets done.

The culture is nice too.  Great people, for the most part, that work there!

Overall, a good company that I enjoyed working for.  I am a craft beer enthusiast and wanted to be around craft beer and to make connections with some of the people in the industry.  In reality, at least for me, there was very little of that and it was more about physical labor, cleaning lines and faucets, working in coolers that are not convenient for cleaning and dealing with more macro beer issues than educating people on craft beer.  I eventually got burnt out on it, but enjoyed my time there for a while.  The company is growing fast and I believe many of the issues I had were just growing pains for the company.  Hopefully some of those will get smoothed out as they grow.

Writing this review mid-pandemic:
The job has presented many new obstacles that otherwise would not have existed (bars and restaurants coming back online en masse/service calls for rehabbing draft equipment that has been dormant for long periods of time), however we all do the best we can in the strange times and circumstances.

I've been with this company for 3+ years and advancement is possible, however relocation may be required. I can say first hand, lower management does the best they can with the resources that they are given.

My management team has always done everything to help me with any issues that I have encountered (route assignment/time off/etc.). Every discrepancy that I have encountered with pay was handled promptly and with ease through HR. All of my supervisors have been immediately available and eager to help with any struggles that I might have encountered, although the expectation has always been that I owned my route and was responsible for the draft maintenance and service that was done and held accountable for any mistakes that might have been made.

I have had long days on the job and I have days where I have wrapped up very early (mixed bag).

The company is still growing and as such there are growing pains, but the entry level position is guaranteed 40 hours a week with OT opportunities, company phone, company car (in certain locations), minimal micromanagement (unless you give cause to be micro managed), and plenty of on the job training that will teach you so much about beer systems and draft equipment.

In my time at AHFP the company has made changes that seemed to stifle ambition for growth at the lower levels of employment (removing pay incentives and making optional learning material/testing mandatory). I wish there was more earning potential for lower level employees. If there were additional opportunities and something to work towards moral would be higher and turn over rates would be lower.

You are expected to complete a certain amount of stops along a route every shift. In addition to your full schedule of assigned cleanings, you are expected to fit in service calls as they come in. Sometimes you will get a service call that you are expected to complete that day, even though you are scheduled to clean at the same place the very next day. There is a very high turnover rate for this position, and that combined with being largely unmonitored means that things aren't done the right way and you will likely inherit a route that is disgusting. If you are a hard worker no one is going to notice. Some routes are harder than others but the starting pay is the same whether you have an easy route or the worst one. You will be sent on service calls that management knows you haven't had the training to complete. They will add more stops to your route as more bars/restaurants are opened in your area and you are expected to make it work without additional pay. While they do pay for gas, you are expected to use your own car which will be filled to the brim (trunk and backseat) with equipment and supplies for the job. And if you have car trouble you just have to miss work without pay while it gets fixed. So far raises don't seem to be a thing. We are trained in a way that things aren't done properly because they are trying to fit too much into a day. 

I worked for A Head For Profits for about 4 weeks. Actual work was not horrible however manager completely lied to me about the workload. I knew I should have avoided the company when the manager over my area that was hiring me showed up to our interview almost 2 hours late. However, I stupidly fell for this fake, overly energetic slimy rat’s trap, and took the job. If you couldn’t tell, the manager is absolutely unfit for management and incompetent in almost every conceivable way when I look back. I truly worked hard and pleased the clients day after day. However, your visits and driving are monitored by a shoddy, unpolished app that the incompetent management uses to observe your work. Well the app and my word did not match. I explained if he would just call the clients they would vouch for me. No. I was within probationary period and the manager saw fit to terminate me at the end of the day AFTER I HAD WORKED ALL DAY AND HAD TO DRIVE BACK TO THE OFFICE FOR HIM TO FIRE ME. Honestly this was a while back and it no longer matters to me however I could not be more disappointed and would never lead anyone to believe this is a desirable workplace. I quit on site before that sleazebag fired me. I had to threaten court just to be reimbursed for a faulty $300 car “cleaning bill” that didn’t even match their own car contract that they so rudely highlighted and copy/pasted onto an email in response my objection. Truly a clown house that will surely go under.

A typical day consists of rushing to complete a pre-determined service route that is neither logical nor organized while receiving a half dozen phone calls from your supervisor. You will handle caustic chemicals without PPE and be asked to refill your own chemical bottles by hand, which is probably an illegal OSHA violation. There is no vacation, no relief, and you will be constantly asked to work weekends and overtime. Alphastaff, the payroll company AHFP uses, is unreliable and unresponsive and will steal money from your paycheck given the chance. One of the most messed up parts about working for AHFP is that you will have make recurring "insurance" payments on your uniform. That's right: the company does not own the uniforms and money will be taken out of your paycheck on a monthly basis for something required to perform your job. You are a number on a screen to these people and you will be denigrated as "trash" if you under-perform. Morale is low. Conditions are bad. Employee turnover is incredibly high. The worst part about AHFP is the management. This is a predatory company that won't think twice about putting your safety or your paycheck at risk. Do not work here.

This is a pretty straight forward job, learning what to do when unexpected challenges arise takes a little time. Sometimes a phone call to a manager or more experienced DQT to help troubleshoot any issues. 
Be prepared to work unsupervised. It's nice to know you can start when you need /want to try to accomplish you goals for the day. In this case clean all available lines on that days route. 
Issues arise when the workload which may be borderline workable to start with gets increased time and again when new accounts open.  
You may have days over a 10 day route where you are assigned 80-100 lines due to geography, and other with 30-40. 
There will be customers that will refuse service if you arrive after they open for business, mostly ones with a large amount of lines, or with remote systems which just take longer to service by there nature. 
Pay rates are becoming less competitive than they were a couple years ago. While nothing to write home about to begin with, with the current increases in housing, food, medical, and other necessities it would be hard to survive on alone. 
The number of "Paid Holidays off" have been reduced with time and a half being the norm for the ones worked. I use quotes since those paid holidays come with the caveat you made up the work for the day during your workweek or on a weekend. 


Head for profit came into Orlando and all but destroyed the profession of Draft Technician taking salaries back 15 yrs. $27,500 per year salaried .This company wants you to clean lines do service call do the tap survey and keep yourself available up to 5pm even if you started at 5am and your paid no over time.Then they lie like dogs when you first start say you would have no more than 250-300 per week so that you will have time to do the job right bull some people have 400 lines per not to mention they do both major distributors in Orlando you can go in some accounts and have 80-120 lines and your suppose to be able to do the job right don't think so.This company is one big fraud and they try to always but down Tap Tech. Who paid the tech.dam well $55k well in most cases granted you were 1099 but still in most cases after taxes you still had 42k in you pocket .I could not stay any longer this company should have stayed in the deep South were maybe $27,500 get you above the property line in Florida it puts you in the poor house 2 bedroom in Orlando average $1,410 per month you don't even bring home enough to pay rent and utilities .Glad the economy is doing better and I was able to find good work I would not drink the draft beer in Florida were this company does business because there employees do not have time to do the job right.

I got into this business to help further my personal education and experience within the craft beer world. I already had experience in serving, selling, and production. Applied for a salary position as a line cleaner and within one month was dropped to hourly. Where the other reviews say they will do anything to not pay you they are correct. The workload is constantly added on to, while at the same time efficiency is demanded to be the same. Set routes are thrown around constantly so once you figure out a route and get on a personal basis with bar owners you are shoved to a completely different route and expected to do the same. The driving wasn’t so much of an issue as I like driving, but some days are easily over 500 miles. You are responsible for if anything or anyone hits or damages the car-no exception. The main problem is working with different distributors in each state blurs lines and how things run-the distributors are god and their word is law-anytime they feel like complaining or challenging you as a cleaner/service call-you will lose. Management will never have your back, they will move you around until they ultimately fire you. The long hours, stress, constant lack of tools required, management lying, make this job more of a hassle than anything.

Account load and number of lines that we were required to hit daily was basically impossible. They came in thinking what worked in other territories would work in the dc area market. Had told them they had better rethink they way they did things but alas they didn’t listen. And proceeded to hire a bunch of people new to the type or work we did . My old company got rid of our draft department and brought AHFP in to clean lines. I took a pay cut mind you because I loved what I did and thought these guys talk a great game ... boy was I wrong ! 

I was hired to be one of the service techs but got stuck cleaning lines ... for 3 months they told me “another two weeks or so and you’ll be servicing things” that never happened... 

So instead of keeping me in my territory that I knew like the back of my hand , and worked in for 6 years , they threw me in a different area. Never mind the fact that I built relationships with my accounts or anything! They never even really asked me how my rout was ran , or anything. The area I was put in was not the area I applied for. Yes you get a company vehicle but they run their business like a military camp. OT? They frowned upon it ! I worked for them for 3 months then left.

This company will work you and work you. Paid holidays off is a joke. If its a paid holiday you will work that Saturday or any extra day. You are to be available till after 5pm even if you start your route at 6am. You can not clock in till your first stop, even in a company car you are driving. ou must clock out exactly after your last stop. The first manager was great. The guy who took over has no business managing. He is old school and has no clue how to talk to employees. HE will not have your back at all. The company car, beware, you will get charge for every little thing that happens to that car!. The car was not designed for this work and to handle the chemicals you are asked to use. The route that you apply for is not where you will be. Example- Winchester VA, hired over 8 people fpr that route. I ended up in Fairfax a 2 drive. Asked to go to Colonnial Beach. Work and drove 10 hours paid for 4 of it. The pay rate is only $14 if your lucky. Hard to get 40 hours of paid time. Route are terrible. Had to fight tooth and nail to get every stop close to each other.

Top Job Titles	Average Salary
Drafting technician 291 salaries reported	$21.01 per hour
Beer technician 60 salaries reported	$21.84 per hour
Service technician 14 salaries reported	$18.50 per hour
Installation technician 11 salaries reported	$49,091 per year
Estimator 9 salaries reported	$39,500 per year

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