A-V SERVICES INC.

Working at A-V services had it’s pros and cons. Depending on which company they hire you to tech for your experience could vary.

Pros were that I had the opportunity to work with top AV equipment and my  schedule was consistent. 

Cons well they often don’t give you the tools you need to succeed, but when you recommend the tools that you need they will take them “into advisement”. But don’t worry “management is here for you.”  They always have an open door policy, but it’s funny when people that do not have favorable opinions don’t tend to have jobs in 30-60 days following said opinions. There are great benefits and a robust PTO plan, but you need to have a substitute at your position to get an approved day off, which is difficult when you work at a single technician site. Which leads to poor work life balance and tech burnout. Especially with some  required site maintenance on weekends.

They have too many meetings and most of the time they forget what the meetings are even about and they have  more processes than they know what to do with and once you understand the process it changes...

Get everything in writing and verify accuracy of information & offer before accepting any position.
A-V Services is absentee management at it's finest, as they hire locals to service clients while they "manage" from New Jersey.  No site visits are made to the physical workplace by AVS representatives.  Management's knowledge of work environment is severely lacking.  There is no accurate, clear or defined understanding of the client's expectations - or if there is, management refuses to disseminate this information to employees.  
Although Facilities Maintenance, Catering & Convention Services, and IT workstation installation experience is not required for any of the job descriptions I've seen, these tasks are a regular part of an A-V Services tech's daily grind.

Just be sure you know what you're getting into before you jump on board!

The most positive attribute that I would like to share is that A-V Services, Inc. recognizes my abilities and contributions by offering expanded opportunities and roles. At the same time, they continue to challenge my status quo by allowing me to expand my knowledge base through risk taking and training initiatives in support of the company goals along with my personal goals.
This was achieved by their open door policy of communication, risk taking, management support and the value of one's opinion. 

Contractor service....responding to inquires on service, creating service tickets, and systems updates. Working close with outside vendors as well as client employees.
International work environment, with 4 call centers around the world. Exposure to mid and high level management, and immediate access when an issue needed management level decisions. 
Because of language and time differences, sometimes communication was a challenge, but nothing that couldn't be resolved.
Being new to the position had is challenges, but luckily there was help when needed.
Overall the experience was rewarding.

A‑V Services has been a great place to work. The team is friendly, easy to collaborate with, and always willing to help out when things get busy. The work is steady, expectations are clear, and you actually feel appreciated for what you do. It’s the kind of environment where you can learn a lot, grow your skills, and enjoy the people you’re working with. Overall, a solid company with good vibes and good people.

Employees of AV Services can’t stop raving about the company’s culture. Rooftop meetings, friendly coworkers and a team-oriented environment in which each person is motivated by the company’s goals have inspired that praise.

Employees can also expect free meals at the headquarters, along with yoga classes and unlimited vacations for some. These and many other perks are not unheard of in the startup world. 

Employees can’t stop talking about how they love working with other smart people. Workers rave about being part of a company that is doing something that matters in the world, and there is a sense that no one leaves until the work gets done.

What is the best part of working at the company?
Opportunity to progress in your career.

What is the most stressful part about working at the company?
Last minute changes to events but that's to be expected with any company dealing with event management.

What is the work environment and culture like at the company?
Very professional, positive, and welcoming environment.

What is a typical day like for you at the company?
Morning system checks, check event schedule, setup for events, check systems in small conference rooms, main events either being A1, A2, or V1, and maintaining inventory.

Contracted to JP Morgan Chase once they decided to create an in-house Multimedia Service Desk regarding their Global Telepresence (video-conferencing).

Provided foundation for L1 support and creation of proper documentation, support guide and implementation policy.

Team Lead experience provided increased input and development into Incident management and Problem management guidelines and policy. Working with all Departments assisted in the fine tuning and further clarification of policy.

Volatile please especially now.  Upper management not trustworthy 
Example.  One person released after a great 22 years of loyal productive service , told colleagues and employee doing a restructuring.   Then a position was filled by a FAMILY member by the person doing the restructuring.  Does that sound trustworthy.  
, 34.5 years of loyal hard working service , less then a year to retire.     Removed at the same time.  

Does this sound like a interview you want to go on. ?

This company does not care about their employees. The benefits are fine, but make sure everything is clear before taking a job or they will try to change the work agreement. Management is non-existent and completely unhelpful. They do not care about your health or well-being at all. The work environment is very toxic and chaotic. There are no set work hours or compassion about circumstances. Avoid a relationship with this company.

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