truck driver

local driver

shuttle driver

driver

dock worker

A. Duie Pyle, INC.

Overall the job wasn't bad. Boring but it offered decent pay and benefits. The reason I gave my 2 weeks ( though I was fired before the 2 weeks passed) was simple; incompetent supervisors. Pyle has a system of putting recent college grads into supervisor positions. While these folks know the technicalities of the job they were often horrible at dealing with people when it came to discipline. I noticed that within my 2nd week of working there. I started with someone who spent a large chunk of work time talking, coming in late constantly and falling asleep during lunch break for over an hour. I was partnered with this person which left me to cover their slack. I made multiple complaints to my supervisors who refused to address the issue. This person was there for months and was let go after falling asleep on their forklift.
     Things like this happened constantly. People would goof off due to no consequences to their actions and hard workers such as myself would then be forced to cover that slack. I talked to all my supervisors about the situation and only one seemed interested about what I had to say. I tried to explain that molly coddling poor workers reinforced this behavior but it also punished those workers that had to cover the undone work. The supervisors clearly didn't care so I took it to HR. I was given a dismissive attitude and realized this apathy was spread well past my 3rd shift dock experience.
     What caused me to put in my 2 weeks, and ultimately firing, was the matter of maintenance work. I volunteered to take care of the good pallets seeing everything was stacked and ready for the next shift. I volunteered for this position because it was the most physically challenging of the maintenance work and I really wanted the exercise  after sitting on a forklift all night. That decision is where the fecal matter hit the fan.
     I'd come in at the beginning of my shift to constantly find the pallet area was never taken care of by the previous shift. Piles of trash, broken pallets and good pallets were spread across the floor which only grew larger by the end of my shift when maintenance was done. I talked to my supervisor and she told me to take photos to be sent to the previous shifts supervisors. I did this multiple times and nothing changed. I had to sit down and explain to my supervisor the simple fix to the problem, hold the person doing the maintenance work and that person's supervisor responsible. Even with me holding her hand through what needed to be done things still didn't change.
     So the next time it happened I told my supervisor I would no longer be cleaning up after another shift. This got me sent home early. When I returned the following day I was honest with the supervisor telling her I would continue not to do others work. I also gave my 2 weeks notice stating I had no interest in a workplace that did not enforce personal responsibility. A few days later the previous shift neglected their work and I was fired.
     During the walk of shame off the property I was escorted by the head supervisor and the one supervisor who agreed about the lack of discipline.  He held his head low and wouldn't even make eye contact with me. The head supervisor apologized saying she had to do her job at which I pointed out that had she been doing her job she wouldn't be walking me off the property.
    To wrap this up let me tell you that if your are lazy, love to talk instead of work and have in depth sports talks while blocking others from maneuvering their forklifts around you, this is the perfect job for you. You'll be able to get away with almost anything and someone else will cover for  you. If your a hard worker be prepared to keep your mouth shut and deal with it. This company is riddled with apathy and the supervisors don't want to deal with you or anyone else.

Just as the title states. The workplace is like all of the worst aspects of middle and high school rolled into one. If you're a female who is social, expect rumors to spread about you. Management is all talk and no action. Management basically consists of the guys who peaked in high school and haven't really done anything spectacular since. They only promote women into slightly elevated rolls to make their company seem diverse. You won't find any women making the big decisions within the company. It's being run by nothing but neanderthals. 

They claim to care about their drivers. It's a total lie. All they care about is getting freight moved at any cost. Even if it means coercing some ignorant driver into using their 16hr exception. For those who are unaware. That exception is to be used only if you're running out of time making it back to the hub. It doesn't mean run more freight! Then there is the issue of there being too many drivers and not enough trucks to go around. The trucks they do have are prone to breaking down an awful lot. None of their trucks can effectively pull a load up a small hill because they've gutted them even further than the manufacturer, causing the motor to strain and burn through more fuel than it should.

This company does not care about the general motoring public. It's funny since safety wants the drivers to help reduce their horrible CSA standing. For the most part, it's not the drivers who are at fault. It's the mindset of the people inside of Central Dispatch and above. They know it'll be the driver who gets hit the hardest when they get stuck at a weigh station due to being overweight or with some sudden mechanical issue that popped up because the shop didn't actually fix the issue(s). Most of the terminals don't have a good amount of bulk placards to use, which causes your departure time to delay because they need to remove the IBCs and/or totes from the trailer. 

The work "days" are long, stressful, and dull. All they want is for freight to be pulled at any cost. Remember last year when the whole tri-state region was under a state of emergency due to the winter storm, causing the ban of commercial vehicles on all interstate freeways? A. Duie Pyle cares more about being seen on the roadways no matter what. They called in linehaul and shuttle drivers to drive in the winter storm weather. Most of us didn't show up. They do not care about your well being and only want you to eat, sleep, and breathe A. Duie Pyle. 

Add in all of the junk we drivers have to deal with and the pay doesn't seem worth the trouble. We get paid OT after 45hrs. They misuse an Ag exemption to get out of having to pay OT at the proper amount of hours. ADP doesn't haul anything agricultural!

ADP only values the spineless and incompetent drones. If you know what your credentials and value are worth in this industry, look elsewhere for employment.

I am a former employee who had seen unprecedented turnover of personnel..including me. The management in West Chester are knowledgeable but do not know how to handle people. I had seen situations where most of the workers would bust there behinds only for some be let go for trivial reasons such as putting a customer on hold or daring to argue with a manager if there was a difference of opinion. How is an employee who did a good job let go immediately without being given a second chance?

Another former collegue of mine told me she was never counciled about an error she made, was called into the managers office and let go. She said the manager was not sympathetic and even seemed pleased about letting her go. 

Another issue is how hard the managers expected their workers work yet allowed a few "favorites" be allowed to walk around and visit others and then still I had noticed a group of people were constantly pulling their chairs together and have little fun pow wows. Managers never would tell "them" to get back to work. More favoritism.

It would be unfair for me to not point out some positives. Managers did have a lot of fun events for the employees and they also complimented when we did well.

As for pay, I know I worked very hard in my time there but the pay was surprisingly low. A job like CSR should receive at least $17 an hour. It is an unforgiving job and therefore the compensation should be higher. Again, turnover was high and low compensation was part of the reason.

Conclusion: Pyle needs more experienced management and to treat everyone fairly. Maybe pay should be based on performance. Then again I never had a review.

For me, leaving Pyle was hard but also the pressure on me was reduced.  If you NEED a job, it's ok for awhile but keep a back up plan in your pocket.

My first 3 years as a linehaul driver were great. You would bid on runs based on seniority and most of the runs were great, you did a run to a specific terminal and turned around to your home terminal, extra runs were available if you wanted more time to make money. If you booked off for personnel reason you weren’t given a hard time and they worked with you. You weren’t strung out working 14 hours daily like they did my last couple of years. They had a former IT guy take over as the head guy over the companies linehaul operations. The guy new nothing about trucking and required drivers to utilize the 16 hour exemption every time he could just to pick up company freight.  When weather was bad and a state of emergency was declared you were required to drive, those who fought back were written up or chastised. He did not want to work with drivers and gave them a hard time anytime they needed to book off work to take care of personnel matters. His mission was to work you till death or until you either quit or transferred to the day operations. After this joker left an existing dispatcher in the same department decided to be the bully and argue with drivers about driving hours and lie to them about having existing hours left to deliver freight when they did not have the hours causing them to go into violation. Drivers were always in violation. Your Cdl was constantly at risk dealing with this animal. You had to fight daily to stay out of violation. Shame on the owners for permitting this to happen, they try to promote a family atmosphere but the only family that concerns them is theirs. I don’t recommend this company at all unless you like not having a family life and being treated like an animal. DONT WORK HERE.

*****Be cautious applying for this company***** This company is very unorganized. Management is super lazy and acts like they do work when all they do is walk around and run their mouths all day long. I started out part time and was offered a full time position a month later. They never put me in for health benefits so after working there for 6 months, I still had no insurance. I got hurt on the dock due to an insane amount of rain that flooded the dock (they make you work in the craziest conditions and don't pay you well enough to do so especially in the winter time. They have heat on the dock and never use it because they don't want to pay the heat bill so you have to go out and spend hundreds of dollars buying gear to keep you warm which doesn't even work because no matter what you put on, you still feel the cold) and I was out for a month due to it. They lied to the insurance company and said they had light duty for me so I was never given any workers' compensation for the time I was out. I took a month loss in pay and when I returned to work for "light duty", which the terminal manager told me I'd be doing, turned around and had me do full duty. I just had my first child that was born back in September, she was born pre mature and the day i was supposed to leave the hospital they called me NOT EVEN TO CONGRATULATE ME, but to ask me when would I return to work because they were "busy". When I returned that night, it was normal production as always. They had no sympathy for my situation with my daughter. If I could give this place 0 stars, trust me I would. They favor drivers the most and don't care for anyone else in different departments. There's too much favoritism in that company. I rarely use this word, but I HATE A. Duie Pyle.

The constant demand and workload were incredibly stressful. Constant freight issues every single day that required contacting angry customers and shipping companies. On top of being expected to resolve brand-new shipping issues each day, you were also expected to resolve older shipping issues all while answering constant calls from drivers and customers in a high-volume contact center that dropped more issues onto your to do list. All of this while also being expected to reach out to customers, shippers, and third-party points of contact with constant updates about weeks' worth of freight issues (locating missing freight, dealing with getting rid of damaged goods, answering every inquiry from warehouse management) made it incredibly stressful. Not only were you expected to take on new freight issues through the phone, but you were also assigned specific days where you had to jump into email chains from customers and resolve those issues along with the other work expected from you that day and days previous. Due to the different moving parts of the job, the department's training should be completely revamped. It was good for foundational level understanding, but it ended up being assistant work for two weeks. The training felt more like following a script than learning the 'why' behind the process. A lot of the more complex issues had to be self-taught on my own, making it a sink or swim type of environment. Overall, all the accountability fell on this department when it should have fallen on warehouse management to ensure better quality control.

If you want a job with no work life balance this is the job for you. Working Inbound is horrible they work you 12-15 hour nights you only get 1 thirty minute break your whole shift. I’m pretty sure that is illegal. They have a heating system on the dock but the manager is so cheap he will not turn it on so he can get his quarterly bonus. During the winter it can be zero degrees on the dock or lower daily. Management is very disorganized and seem they don’t know what’s going on. The company constantly goes through dockworker’s and supervisors. Senior supervisors are rude and swear at you constantly swearing calling you names etc. Almost every shift there is a fight usually involving the same supervisor with multiple employees. I was employed with this company until 3/15/2022. I decided to find a new career now I’m fighting to get my 2 weeks vacation time that is owed to me that was earned the prior year. By law it’s owed to me they are ignoring my emails calls etc. I truly can’t speak for the whole company I worked at the location in Johnston, Rhode Island so maybe other terminals are better. I will say the one good thing about duie is the hourly pay is very good and they also have a sign on bonus for 1200 dollars. But most people don’t end up seeing that bonus because they end up quitting before the time is in for it. That says a lot about a company right there. Don’t believe me apply shouldn’t be a problem getting a job at the Johnston location since the manager loves to hire people with no experience or even a drivers license. Not worth it DO NOT APPLY or you will see for yourself and regret it

You have good pay with A Duie Pyle due to overtime. However, during the summer it gets hot the fans they have do nothing. The people you work with make you feel like utter poo at this location. Only a few are actually friendly. You are constantly talked about and made fun of. No one is held accountable for mistakes or low effort that is made. The work and life balance is really not to be found. Part-time people can call off whenever and some full-time people as well without any action being taken against them. If you ever move to a non-CDL truck driver A Duie Pyle does not give you a GPS you have to use your phone or buy a $300+ Truck GPS. If you ever feel unsafe, good luck trying to state your opinion, they push and push you no matter what. You will have freight that you can not get off your truck and when you state this with dispatch they argue with you. Favoritism is a major factor here. Some people get away with anything and everything. Checked engine lights come on all the time and when you write them up you get made fun of. The benefits of A Duie Pyle are decent for what health care is in America. If you choose to work here, just keep all personal information about work and life separate. Do not tell others your Facebook. Do not tell them anything about your personal life. People will find some way to talk poo about you no matter what and if you bring your personal life to work, expect people to know everything even if you just told your manager about emergency situations.



A typical day at work would include countless calls repeating the same thing over and over again. It's most of the time a brainless job, but when you start to get phone calls coming in that's when you start to receive problem solving phone calls and the phone calls that you'll have angry customers on. 
I learned better ways of handling difficult customers and I grew a backbone. The management is really good here for the most part, however you will get a lot of, go ask this person or that person and you'll spend most of your time trying to find an answer and when you do you'll probably get an email saying, well why didn't you come to me to ask? 
I believe the common term is 'too many chiefs'. The hardest part of the job for me was trying to learn the new ways of doing things, when after your initial training you aren't properly trained when you move up, you learn on the fly and most of the time it's not fast enough for the customers. 
I loved problem solving. I loved getting those phone calls where I would have to find an answer. It broke up my day of just repeating myself over and over again. I was able to do other things. 
However there isn't much room to move up if you are someone who likes to stick to themselves. If you don't fit in to the mold and you are one who likes to avoid drama and don't talk to those around you, you aren't allowed to move up or even receive a full time position.

I worked here in customer service for 2 years (part-time while finishing up my 4 year degree) and despite what they may tell you during the interview customer service is a dead end job at a dead end employer. At the corporate location in west Chester, which is where I worked, turn over is so high that we had annual meetings with management to discuss why people in non-driver positions constantly left. The people who quit had been there many years, worked in supervisory and managerial positions and left for better pay and more opportunities for growth. 

If you're looking for a job while you finish up school, are coming back into the work force for a small pay check then definitely apply. $13 an hour isn't enough for what you have to put up with in a call center environment (call monitoring, being repeatedly cursed at, increasing work load with no raises, if raises are given they're arbitrary and are only 2.3%). 

Save yourself a headache and hold out for another job. If you do decide to roll the dice and take a job there be aware that (1) there's a 90% chance you won't last a year (2) you can use them as a filler until you find something worth while

Top Job Titles	Average Salary
Truck driver 261 salaries reported	$31.16 per hour
Local driver 380 salaries reported	$34.93 per hour
Shuttle driver 199 salaries reported	$35.09 per hour
Driver 127 salaries reported	$26.10 per hour
Dock worker 250 salaries reported	$23.41 per hour

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