financial risk manager

ABN AMRO

• Managed all project related tasks associated with initiating, planning, scheduling, executing and controlling resources in portfolios
• Automated management SLA dashboards. Eliminated multiple steps in data reporting process and dramatically reduced the amount of time needed to obtain and load data from several sources.
• Evaluated Project success by measuring the scope of fulfillment, schedule adherence and budgeted cost in portfolios
• Created and maintained project issue log , dashboards to track issues and ensure timely resolution
• Maintained environment migration plans, calendars and change logs, for all releases including tracking all updates made to each pre-production environment to production environment implementation plan.
• Worked closely with the DBA, Web operations, QA, Application Support, Application Development, Infrastructure support team and vendors to create, test and maintain migration scripts that automate and log all activities for release code/infra fix deployments.
• Coordinated efforts with the projects' senior manager, customers and technical team members to identify areas of opportunity and improve project performance
• Ensured timely portfolio level communication specific to steering committee, stakeholders, portfolio project team , external resources and senior management
• Managed Project Risk, Cost and Quality, delivery first time right on time
• Process improvement initiatives for the project to reduce efforts and costs
• Performed Quality assurance activities during application support, maintenance, enhancement and development life cycle, as per the SEI CMM level 5 and ISO 9001 processes, that significantly improved customers’ business performance
• Enhanced the quality standards as per the technology road maps and as per customers quality standards/guidelines
• Used Six Sigma Quality tool - DMAC to analyze moderately complex processes not only to save the total turnaround time, cost but also to reduce the manual efforts. Identified problems and improvement opportunities in our support model utilizing Six Sigma Methodology

A typical day at LaSalle changed so much over the 17+ years I was there, because of the many different titles I held while there. All I can say is, every day consisted in making customers of Chicago's biggest retail banking institution very happy with us. I learned the many different cultures in the city and surrounding suburbs that made up our deposit core at LaSalle. Be it traveling to affluent areas where I met with computer technicians in the northern suburbs to offer accounts to employees at an IT company. Or, to factory workers, working 2nd and sometimes 3rd shifts, scraping paycheck to paycheck. I had many managers in my years at Lasalle Bank over the years. All of them wanted nothing but the best from you as well as for you. Even in the near end in 2007-2008 before we were bought out, my direct manager promoted me to give me the experience I needed to move upward in the company. Only after displaying my talents and experiences with frontline customers for the 15 years before. I loved all my co-workers. From the simple summer fill in tellers, to after 2pm part timers, to those that were there for 40 years when the bank was bought out. Everyone had a story to tell of the experiences they had, day to day. The HARDEST part of my job, was the day they took the name "LaSalle Bank, NA-ABN-AMRO" off the door and sign out in front of the branches and we were just a memory of Chicago's Great past. The MOST ENJOYABLE part, was the day I heard "You got the job"

My routine at ABN was seasonal, depending on what day of the month I was. 
Because on the 3th day of each month I had to deliver the results explanations related to the closing process to Santander headquarter, on the first days of the month I was committed to the accounting results analysis and translations, from ABN’s internal account system to Santander’s. On the first 3 days I usually was very busy, with no lunch time, arriving early and leaving the bank very late.
 After that period, I my focus was on the monthly forecast process. Every 15th day of the month I delivered the CFO the variances explanations for the Bank’s forecast according to each business unit estimations, comparing the numbers with each budget, up-to-date actual numbers, market trends. Once the forecast process was established a long time ago and worked smoothly, I had enough time to work on the numbers, on the accurateness of the analysis and to highlight the main points, where we should put more attention on.  During these days I was busy, but usually I arrived and leaved the bank on regular times. 
From the 15th day until the end of the month I worked on ad/hoc studies and presentations that the CFO was interest on.  Most of these works were related to the transition and integration by Santander for the acquisition of ABN. On these days my workload depended on the deadline we had.

A typical day at work would be fast paced.  Posting to accounts, collection calls, making sure employees were keeping to their daily goals.  Reconciliation of bank accounts on a daily basis

The most important thing I have learned from working at ABN AMRO is that I have learned to work extremely well under pressure.

The management was very well organized and extremely helpful when it came to their employees.

I have met many people within my career at ABN AMRO and have made many friends along the way.  Working together was one of the most enjoyable experiences.

The hardest part of my job was usually at the end of the month when our highest goals needed to be met.  This is where the learning experience of under pressure played an important role.

There was many enjoyable parts of my job such as, the amount of math involved (great for a person who enjoys numbers such as myself), the challenges that would come along with the job and especially no matter what the days challenge was we came together at the end of the day as a team and got the job done.

My position was one that oversaw and centralized information from approximately 200 retail banking branches.

There was NO typical day at work. Every day had its own unique challenges and problems. You might get a phone call regarding a robbery at one branch, a car driving through the front windows at another, and a fire alarm in your own building AT THE SAME TIME. You never knew what to expect, so you constantly trained for everything.

Management was intense but also understanding. Decisions made at our level were then standardized and enforced company wide.

The workplace culture was amazing. The company cared about their employees and allowed ALL levels of employees access to their varied perks and discounts from vendors.

The best part was the IT department. If something broke, they fixed it within hours. They didn't cry about budgets. They dealt with the issue and kept you productive.

Met with the first shift management for turnover information then followed by meeting with the staff to communicate production plan for the shift. Monitored the shift performance to ensure that all deadlines will be met.

I have learned the process and procedures in lock box. I have strengthen my management skills through leading a large group and attending training classes.

Management were very supportive and provided training to all employees to succeed.

Co-workers were great and I get along very well with them.

The hardest part of the job was during peak time, volume were high and temporary help were hired to process the work. Training needed to be provided and still shift expectations needs to be met.

Meeting the goals and seeing people coming to work happy.

When I first got on the floor I had no idea what I was doing, everything was Greek to me. My first boss GP took me under his wing and taught me everything I needed to know in order to survive the everyday hustle & bustle of the American Stock Exchange. I was scared but put my heart & soul into it and worked my way up! Then ABN approached me & asked if I would work for them. They made me an offer in which I accepted and they became my family! Working down there was very tough & a bit stressful at times, but I loved it. There are many women who would not be able to handle the atmosphere on the floor but I am not one to take things so literal and to heart.. I guess you can say you need tough skin which I believe I have. I am a quick learner, team player and work well in stressful situations! I put my all into everything I do and all that I am!

ABN Amro was an excellent professional growth experience. I was surrounded by smart professionals who took great pride in their careers. Being an international trading platform made it so that timing was of the utmost importance and delivery of results was the norm otherwise enormous losses would be had. As liason between traders, clients and operations we had to have full knowledge of the operation so we would be able to trouble shoot any issues as quickly and effectively as possible. During my long tenure at ABN my group was not responsible for any losses.
Unfortunately was bought by RBS and our operation was moved to Conneticut, and I decided not to go with them. In a few months I turned over a new fully operational team for them to take to CT.

the start of day I was busy up until the time to go home. I had to  make sure the customers accounts was debited and credited correctly.  setting up new accounts and doing maintenance on a mainframe. Inputting all the data entry on accounts when received form loan officers. At the end of the day you had to balance account or stay late. I learned you had to be focused on what you were doing to keep from making mistakes, or it could be costly. Management was good if you could give explanations on mistakes and why you did it that way. Co workers helped or crossed trained when work was slow. the hardest part was meeting deadlines. the most enjoyable part was the thanks you get, for a job well done, such as free lunch or a day off.

This was a great place to work.  Management and Co-workers were great to work with.  The Benefits were the best I had ever seen. You were even awarded gift cards if the Lenders were pleased with how you handled their loans.  The company organized numerous volunteer projects including helping with  reading and arithmetic at primary schools to helping special needs children take part in sports. Work life  was balanced most of the time as they hired enough employees to cover the work. The benefits were great - the best I have ever experienced. I enjoyed working with the customers and seeing how happy they were when you were able to close their loans in a timely manner.

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