warehouse associate

receiver

purchasing assistant

marketing associate

shipper

ACD Distribution

The pay is not competitive at all, you will get .25-.50 raise yearly if you don’t move positions. If you are looking to move positions you have to be patient for someone to leave. Management is awful. They spread other employees private business/life events without a care in the world. The manager does not know how to speak correctly in a way that would correspond with a managerial role. I have literally seen him go head to head with multiple employees and have even gotten into it with him myself a couple of times. Benefits are not worth the hassle, the insurance is not taken anywhere near the area, and time off is a hassle as well. You are told to “find weekend appointments” for things but then the manager takes off during the week for his appointments. My first week, a family member died and I was not permitted to take off for the funeral so I had to miss it. The job itself functions alright, it’s basic picking and packing and the day goes decently fast. The other employees are extremely gossipy and cliquey and spread rumors all day for fun. I spent a month trying to get my insurance fixed and it never got fixed because they didn’t have HR for a couple months, and my W2 was messed up and took almost a month to fix. They paid us late two times and made excuses. Overall, don’t waste your time. 

The Compensation at ACD is excellent,  the most competitive I have seen in the Hobby Industry, in addition ACD offers 401k retirement, great insurance (2 options) and employees may make purchase at wholesale pricing. 

 The best part of the job is interacting with various clients and helping them grow their business.  As a Sales Representative my job entails a near constant demand of communicating with clients via phone and email, managing accounts, orders and developing encyclopedic product knowledge.  A strong personal work ethic is a must @ ACD as, you will, for the most part be expected to manage your own time to develop your account base (cold calling) and interaction with clients. 

Familiarity with Outlook and Excel are great boons as they are tools that you will be using often (we teach each other new tricks all the time).  Our back end system can be a bit counter intuitive and as such possess a steep learning curve. 

My interaction with management is often in an oversight and educational capacity to help me develop my knowledge or skills to the level ACD requires and expects.
  
If you have drive and the capacity and willingness to learn ACD is one of the best places you can end up.

Employees are cool people but management is a joke. If the manager decides he doesn't like you for whatever reason, he will do everything in his power to get you fired. Personally I had an issue where I was being told to do my job incorrectly, I tried to ignore the incorrect instruction till my job was threatened, then I reached out to HR, the company said I was correct and I did the right thing. Immediately after I started to get written up for any possible reason, the company realized what was going on and sent someone to our location. They took me out to lunch and said they realize that I'm being harassed and reiterated that I was 100% in the right. The manager was stripped of his ability to write employees up but kept his job. Then he did everything he could to make me feel unwanted and constantly tried to make me look incompetent. I started coming in late and taking long lunches since I knew he couldn't write me up and eventually I was laid off and given no reason as to why. The manager should've been fired full stop when the company recognized that he was harassing me for going to HR after my job was threatened because I refused to do my job wrong. 

My position boiled down to organizing spreadsheets for people on the purchasing team, reconciling purchase sheets and adding new products into our database. That was all that was described to me on the initial interview. The day I came in they tell me; "Yeah, every so often, we may send you out to the warehouse for some picking". That became everyday. Come in, reconcile, add products, done in 30 minutes. Go to warehouse. Do 5 orders of picking over 30-45, come back to desk, maybe 1 reconciliation. Work flow was a joke. Staff's nice enough, if you're looking for work friends. I'm good.

Place has it's pros and cons. The staff are really cool and laid back but the pay is really low for warehouse job. You're better off working elsewhere for better money and pay. Plus if you aren't really passionate about hobby and gaming stuff then you're definitely not someone who would last extremely long here but you don't have to be into that stuff in order to work here it's just that it's not really an environment I like to be in considering everyone is all into board and card game stuff. If you are someone though looking into getting into doing warehouse work however it's definitely a great place to start if you can last long enough here with the low pay.

I'll start off with the positive things about this job. 
You can order items for yourself. Damage carts are freebies. Great place to get gifts and such for family and friends.

The negative things about this job.
Paid on the 15th of every month. Also the last day of the month.
Management does work with you on doctors stuff but you have to use PTO to get time back. Sales reps and buyer hold up anything needing to get done. Mostly pickers are boomers and never understood current date events. One is a misogynist. The others are Karens 
Odd hours. Like 9-6pm or 10-7pm. Place is dusty and dirty. 1 hour breaks that you must take 50 minutes of it. Is revolving door type facility with Employment. Great job to have in between jobs. 

My position allowed me to gain several useful skills and experiences and compensated me appropriately. Management team has shown compassion toward their employees and treats them fairly and as individuals. Most departments have low turn over rate so several employees have been there for 10+ years and are invested in your growth and wellbeing when you are working there. If you have a passion for the tabletop gaming industry the work culture is an ideal place for you. Since 2020 they have increased their wages to be more equitable for warehouse workers.

Let me be the first to say, the employees are probably the ONLY thing good about this job. The pay sucks because you get paid on awkward days (15th and last day of month) on top of you WILL NOT RECEIVE A RAISE like they will try to tell you they do (they'll tell you you will receive a raise twice a year). the higher up people do not have a clue on what they are doing is its still a  "learn as you go" type of job and they don't listen to employee recommendations on "how to make job better". The benefits are beyond horrible and they kill your paycheck. But hey, if you love being treated horribly by your employer than this is job is for you!

Overall the company isn't bad to work for just depends on your warehouse. There's tons of gossip and drama so if you're into that you'll fit in. Be careful who you talk to because what you say will get spread across the warehouse. Despite that it's not too bad. You get an hour lunch and two ten minute breaks and weekends off. Only downside is insurance is expensive and the pay cycle is terrible. You get paid the 15th and last day of the month so you could go almost 3 weeks without a check. 

The people I worked with were great. Supportive, understanding, and easy to get along with. The company as a whole, on the other hand, I feel has a lot of work to do to catch up with the times. Outdated systems/processes, problems becoming a daily thing you just have to deal with, no conversation on how to make things better. Covid has been a huge stress test for this company and while it came out alive, it constantly feels like it is just barely floating. I had a hard time deciding to leave since I enjoyed the people so much. I was willing to overlook the issues with how things were done.

Top Job Titles	Average Salary
Warehouse associate 5 salaries reported	$15.78 per hour
Receiver 6 salaries reported	$17.92 per hour
Purchasing assistant 1 salary reported	$18.00 per hour
Marketing associate 1 salary reported	$19.38 per hour
Shipper 4 salaries reported	$16.61 per hour

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