ACU-Serve Corp

Casual dress office environment but with few perks or room for advancement with very little interaction with the management.
High stress with few go to people for help and poor training.

This company was great at the beginning...within the last few years management (if that’s what you can call it) has gone down hill drastically. There’s too many people involved in issues and no one can seem to fix the issues. Always quick to point fingers and management is NEVER at fault and will NEVER be wrong. They talk to people as if they are complete morons but will openly admit they do not know what we do. If you are looking for something to get your feet wet this is a good start but you will not advance here.

What is the best part of working at the company?
They have good snacks in the break room

What is the most stressful part about working at the company?
The higher management like to micromanage

What is the work environment and culture like at the company?
They try to make the environment look like family until they stab you in the back

What is a typical day like for you at the company?
Just like any other work day, nothing out of the ordinary

Best place I've ever worked in my 14 years of medical billing. Very organized company. Love my co-workers and supervisor. Very flexible work hours, no micro management, love that I get to work from home. Always busy and always learning new things every day. I can definitely see myself here in years to come.  Good pay and benefits. 

This job taught me how to work effectively with medical payers and commercial insurances to locate errors and refile rejected claims.
I also generated and submitted invoices, identified, researched, and resolved billing variances to maintain system accuracy. The management was very helpful and kind, making the workplace productive and a good environment.

What is the best part of working at the company?
Remote hours Flex Time that’s it

What is the most stressful part about working at the company?
Everything they expect you to know everything with little to no training and mess around

What is the work environment and culture like at the company?
Hassle micro managing no training

What I liked at this job was that no 2 days were alike.  There were challenges associated with this job that enabled a person to learn something new almost daily.
The management was available if needed and they fully supported the staff. Co-workers were colleagues that would help each other resolve an issue if needed.

They policies and rules were always changing rather it being a outsourcing client or Acu themselves. Team lead was amazing. However upper leadership always made me feel as if I was lying due to the questions and bombarding with an immediate answer right away when it came to production or if you strayed off the SOP

This company is full of passion.  Every second the focus is on how to be more successful for the clients.  How can we help them collect more, quicker.  

The ownership and Executive Team are not only passionate, but can be a really fun group.  They care about their employees as well.

Working at Acu-Serve I was fresh into my medical billing and coding career and I feel it was a good fit for me as a beginner, but I needed more of a challenge mentally to advance in my career goals so I moved on.

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