security officer

manager

guest service agent

account executive

media manager

AEG Worldwide

A typical day usually starts later in the day (around 5 pm) and you won't find out when you get to leave until you get there and maybe get an information sheet indicating end time. If they didn't feel like making one, you have to ask around and calculate what time you'll be leaving according to that. If you are doing coat check (which I highly recommend against, it's horrible) you won't leave until much later since you'll have to return all belongings and then have your money counted by people who are getting paid ridiculously more than you and therefore take their sweet time while you stand around staring at the clock thinking how late you'll get home and just how much sleep you'll get until your full-time job the next morning. Because yes, you MUST have a full-time job with this "job" since it pays peanuts and the hours are never steady. 
Management used to be wonderful and made this place ever so tolerable but now, forget it. Everyone who is not upper management is treated like a second-class citizen and this is who was chosen recently since it seems that's how AEG thinks is the way to run the place. In very few words: the manager is not nice.
They expect the very best from you which basically means being a push-over and turning the other cheek despite the toxic environment brought on by events booked here. On a regular basis, you will be verbally abused by patrons and deal with rude, drunk, annoying people as a "guest services" employee in the middle of Times Square. I'll leave it to you to understand that concept. STAY AWAY. STAY FAR AWAY.

A typical day is very well structured and organized from the shuttle that takes us from the off site employee parking lot to the Staples Center to the way we receive our work clothes and radio for the event. The job is very straightforward we are given deployments telling us where and when we need to be somewhere. Management and Supervisors are very helpful and welcoming to any questions we have. Also all the employees tend to be very friendly, diverse, and easy going. The most strenuous part of the job is when there is an unexpected occurrence and things go from calm to frantic very rapidly and you have to be quick minded in the way you react to that situation. The most enjoyable part of the job is just the types of people you encounter, in particular the guests who for the most part are genuinely friendly and fun loving and easy to interact with.

As an usher, you stand on your feet from 6 to 12 hours nonstop excluding breaks and lunch.  Your feet will be on fire. and for the poverty wages, it's not worth it.  Most of the concerts and events are real duds and decide specifically for certain small groups of people.   Some of the management will assign you to work the Doors in the lobby, the elevators, and the escalators, the stairs, and you will be prevented from even watching any of the events...They will not tell you this ahead of time...it's a bait and switch.  Some supervisors just pick and pick at you.   Guarding the doors for 12 hours during an awards show is terrible,..and should be the job of security..but this is a major job for an usher! 

In terms of the marketing department- There's no work/ life balance, very limited appreciation from the higher up's for the amount of overtime & effort, low compensation, low respect for the entire marketing team as a whole, office wide team-building is very slim, networking tools are not valued (ex. I was denied business cards & worked there for over 5 years), professional development is not supported. 
I believe they will have a new office in the coming months but the building I worked in left much to be desired. My office was overcrowded & without any windows. The kitchen was atrocious, smelling of trash & the sink overflowing with dirty dishes. The bathrooms consistently smelled and had issues with hot water at various times throughout the winter.
If you are already taken care of financially and wish to work in exchange for free concerts this may be a fine place to work. I personally, would not recommend working here to anyone.

Working for AEG (staples center) was always a new day. from patrolling to security checks at doors. A typical day would start of with briefing(information about event) followed by, heading to your post till the event is over. "Our mission is to take reasonable steps to protect the safety and security of AEG guest, employees, and assets, with respect towards everyone's dignity and legal rights".

Also staples center has showed me, how to become an officer with more authority. Due to us not having any weapons. authority was the only thing we had to maintain the safety of the venue.

The most enjoyable part of working with AEG Staple Center was always meeting new people, and just knowing that every day was a new day. new event, new faces, and new problems.

I look forward to a typical work day because I know that I am going to have another learning experience weather it be good or bad. However  more good than bad, I have learned how to communicate with all types of cultures and walks of life. While meeting and networking I gained knowledge and wisdom in the areas of entertainment. Management has done a great job in creating a family environment for our guest as well as employees. The hardest part of my job is dealing with guest who don't comply with the rules and regulations set forth for safety and disturbing other guest. The enjoyable part is again networking getting to see different celebrities in which we have no contact with, and most of all working side by side with co-workers who I adore and look forward to seeing each day.

40 calls a day, servicing youth soccer partnerships, coordinate professional clinics out in the community, player appearances, autograph sessions, game day operations.

How to be resilient and patient. Problem solve and create fans by cultures created in communities.

Management was weak and misguided, a lot of turnover

Coworkers are the best part of working everyday, they keep you sane and help make you a better individual

Feeling like you can't accomplish anything

Being part of soccer and help growing its popularity in the US, working with players and fans

I enjoy meeting the guests as they come into the show and love the reactions as they leave. The hardest part of the job is during seating before a show starts when we have over 4000 seats to fill. This only takes about an hour and the rest of the time is making sure the guests are comfortable, behaving and following up on issues with a supervisor. During the show, if the audience is 'behaving' I get the benefit of watching the show if I am stationed inside. To me it is a very uplifting job. I love it.

The typical work day would include, review and pay monthly bills that are coming through. We would also go through and invoice any customers, or look through the accounts receivables to collect on any outstanding amounts. When it came to monthly projects we would close out shows, work on budgets, forecasting, and re-forecasting. As well as this we would collect all the show revenues and expenses and get a total profit per show per month. This included reconciling ticket monies, and bank statements for wires that were sent for payments, or checks.

It's easy to get sucked into the FOMO of working in live events, but this work environment can be highly toxic and demeaning depending which department you work for. The salary is barely livable for an urban area, with little bonus opportunity unless you are a talent buyer. Expect to be cut down and bullied, while putting out proverbial fires where everyone is stretched so thin they cannot keep up with the workload. There is very limited diversity. Limited opportunities to advance and manipulative office politics. I guess it's par for the course in the music industry, but be wary before joining this company. 

Top Job Titles	Average Salary
Security officer 3 salaries reported	$23.16 per hour
Manager 3 salaries reported	$96,333 per year
Guest service agent 3 salaries reported	$21.66 per hour
Account executive 3 salaries reported	$60,000 per year
Media manager 1 salary reported	$20.43 per hour

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