maintenance technician

business development manager

plan manager

scheduler

production supervisor

Typical day at work has me clocking in, rounding up paperwork from the previous day and filing it, and logging in to my workstation. I then begin my regular work routine in the Shipping department, pausing for my 10-minute break, then hour lunch an hour and a half later, then a final 10-minute break two hours after lunch. I will pack inventory into cartons, process the paperwork, and label the cartons (as well as palletize them if needed).

I have learned more about UPS WorldShip, as well as learned how to make use of the Oracle 11 and Oracle 12 programs to complete paperwork and process orders.

Management, for the most part, hands out assignments from time-to-time, but mostly leaves employees to their own regular work routines. Some managers do seem to be less concerned with the progress of production than others, and some managers appear to grant favor to preferred employees.

Co-workers work well together on a general whole. They look out for each other, offer helpful advice, and work together to reach the desired goal at work. There is a some division between shifts, but nothing that impedes productivity or causes dissension amongst employees.

Hardest part of the job is merely the politics of the environment. Learning who is trustworthy and who is deceptive, and behaving accordingly, is the only real concern about the workplace.

Most enjoyable part of the job is when management leaves the employees to their own devices, and the co-workers are working together in their environment.

AFL Global Telecommunications offers competitive pay and flexible work arrangements, but the IT Business Intelligence department suffers from serious leadership challenges that undermine the employee experience.
While the company promotes remote and hybrid flexibility, the reality is far more demanding. Staff are expected to remain actively engaged for 10 to 15 hours a day, with constant monitoring of phones and emails. Round-the-clock availability—including holidays and weekends—is often required, regardless of whether your role is officially designated as support.
The department culture is marked by favoritism and inconsistent standards. Younger female employees are frequently favored, even when underperforming, while senior staff face excessive workloads, unrealistic expectations, and micromanagement. Tasks are often misaligned with experience levels, and feedback tends to be critical rather than constructive.
Leadership shows leniency toward external consultants closely connected to management, often overlooking their mistakes, while internal senior staff are held to shifting and unclear standards. Policies and expectations change frequently, creating confusion and instability.
If you're an experienced professional seeking respect, clarity, and meaningful work, this environment may not be the right fit. AFL as a company may have strengths, but the dysfunction within this specific department can significantly impact morale and long-term career satisfaction.


Have a 10 minute communication meeting with team that HR said was not mandatory. 4 out of 12 team members in attendance. Checking emails then get with the Lead Operator to go over the schedule. Walk to each team member to check on them and communicate production information at the moment. Make sure rework is taking place. Review the rework area and contact the appropriate Engineer to review and disposition. Look over scheduling issues and correct. Getting permission from the Manager to make decisions about anything I plan on doing on the floor. Being given tasks by the Manager that are Lead Operator work leading to both of us doing the same thing all day. Communicating to Associates on the floor what is priority for the day to ship for the day and week. Due to no communication of production changes from the Manager, production priorities have to be change frequently. Lots of trust issues from the floor and the Manager and Supervisors and Manager. Frustrating having to get permission to do the job I was hired to do. Manager is quick to point out small mistakes but rarely if ever tell the team or Supervisors "good job". Its more satisfying working with Associates in the department and Associates and Management in other departments.

Poor pay, no raises while breaking records for production monthly. Other divisions within company got a 2.00 raise while the division we worked in was only division making revenue  during Covid. We didn’t get that raise and Was told by GM in meeting that if we didn’t like it, there was the door, which some tenured employees chose to walk out of. But if you associate with the right people, you will be taken care of. That’s the definition that of “Favoritism.”Old outdated system that requires you to learn new positions in order to get 60 cent raises.No performance based pay increases. Management bickers within themselves which puts workers in middle of hostile work environments. Unsafe work environments around every corner, you raise concerns about safety and gets swept under the rug like most claims. My co-workers were awesome and they were the ONLY reason I stayed as long as I did. My mental health went down the drain while working there, highly blessed that I made it out!

I have worked at AFL on 3 different occasions in 2 different positions and my fiance has also worked for them on 2 different occasions for one position.  The environment is laid back and respectful, the work isn't really that hard, the different buildings are up to date and situated to accommodate every employee.  There is always something going on whether they're getting catered lunch or blood drives, SOMETHING to reward the employees and help the community is always going on.  The HR department is very helpful and patient with employee requests, never while I was working there did I ever feel uncomfortable discouraged or threatened.  The security measures and safety measures they take are all the newest fool proof technology.  And every supervisor I've ever had has understood we're all human and always has said things to be uplifting and encouraging.  All in All it was a great place to work, and I would go back again in a heart beat if I could!

I worked for this outfit a couple of years and I saw that the management of the people in the field where less than organized, A lot of times the material needed to do the jobs where not ordered correctly or where not ordered till the day before a job started. This cause missed hours for many of the Field Techs. A lot of time there was little to no work and 40 hour work weeks where far and few.

They never really supplied any training except to the Techs that got cozy with the management and they where the ones that where never sent home or stayed home due to lack of work. If you did not become a part of the good old boys network then you where pretty well much hoping to have afew hours each week.

I would not recommend working in the field with this company if you are thinking about it since you will have no advancement or not much support from Management. 

Do yourself a favor and don't bother applying, trust me. No tools are supplied, no steady work, benefits are just as horrible as management. Charge you an extra $100/mo for your health insurance if you don't take the vaccine that doesn't even work. No room for advancement, only ones who move up are the brown nosers not the hard workers who actually have a clue what they are doing. You won't be doing any larger jobs here at all since they don't have the manpower or leadership to run big jobs. Overall a terrible company to work for, don't fall for their bs. 

I spent my day monitoring several systems while answering the phone. Also, generated reports to send off to management and various clients. AFL was an interesting place to work due to the type of industry; fiber optical networking. I would speak to engineers, clients, partners, management, and third party clients all day. I learned the field of fiber optics which I had no knowledge of prior to obtaining the position. The management changed often and therefore never really got to know the true style of management. Retention was also high, so I would have new co-workers often as well. The hardest part of the job was multi-tasking and handling multiple systems at once, but if one is well organized it was something you could get used to and master. The most enjoyable part of the job was dealing with people from all over the world. I am definitely a people person.

AFL provided opportunities like no other workplace.  Overall, I had an amazing experience. I'd highly recommend it!

Typical day at work: Independent, busy, meetings, phone calls, Zoom/ Teams meetings, emails, filing, employee relations

Overall, I had awesome management in EHS. I cannot say enough good things at corporate headquarters. The Splicer division at Hillside has, hopefully, made improvements and advancements specifically in the Customer Service Coordinator position/division under management. I do not believe the job that was presented was in full alignment with the original scope. 

Above all, I learned and evolved above any negative situations. I've grown and developed and thankful to AFL for the opportunities provided to me. 

Working at the Afl-Cio was a high point in my life.I just recently came off a career ending injury from football. From networking with a few people I was presented an opportunity to try a different style of life as a young working man for a summer. The experience I received working and being there was an eye opener for me My thoughts on a 9-5 job changed, and my perception of co-workers and management were still in tact. I learned how to be a team player and take criticism from football so the transition was not that bad. The hardest part of my job at 17 was staying fully focused on my computer task I had.The most enjoyable part of the job was sitting in on meetings and listening  and watching how everyone conducted themselves.

Top Job Titles	Average Salary
Maintenance technician 1 salary reported	$26.30 per hour
Business development manager 3 salaries reported	$85,000 per year
Plan manager 1 salary reported	$53,202 per year
Scheduler 1 salary reported	$25.00 per hour
Production supervisor 1 salary reported	$70,000 per year

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