maintenance technician

leasing consultant

service technician

apartment manager

resident care specialist

AIR Communities

Aimco used to be a great company to work for. They provided training and made you feel that you had a say in what direction your career went. In the last several years they have done a complete about face. They have hired several community and regional managers that have been "let go" by other property management companies. And it doesn't take you long to figure out why. It is now a very "cliquey" environment. If your not in the club don't expect: proper training, if any, for your opinion to matter, regardless of experience, any advancement opportunity. 

Aimco has also restructured their bonus program several times in the last few years. Going from commission, to an individual bonus, to now a property bonus. This means your bonus is based on the entire property income. So if a water heater or AC unit blows it will affect your bonus. If you ever get one...this too blows. 

You are expected to have a hand in the entire running of the property. From marketing to selling to resident retention. This is probably the best part of the job. It gives you an opportunity to really get to know the people in the community. Well it was, you are now instructed to not answer the phones and just check messages several times a day. If a resident does happen to get through you are to have no personal conversation with them. This from a company that a few years ago wanted to people to feel like they had "come home to Aimco". Not the kind of home I would look forward to going to at the end of a long day. 
For a while Aimco had a solid footing in the market, supplying homes that people were proud of and a company that felt like you had a say in the future of it and the future of your career. However when sitting in a sales meeting recently I was told that our duty was to answer to our stockholders and that residents came after that it made me realize that employees definitely rank much lower on the list with this company. This is also proven by the reduction in hours to 35 hours a week max, and if you go over your told you will be written up. Even if that boiler blows you figure out how to get it done in 35 hours. Just google Aimco and wage lawsuit before you consider attaching your reputation with this companies.

After transitioning out of the military in 2018, I knew I needed more than just a job I was looking for a place where I could continue to grow, contribute meaningfully, and feel part of a team again. While pursuing my education full-time, I began searching for a career path that would align with my values and interests. That search led me to AIR Communities.

I first discovered AIR through a job posting at the trade school I was attending. The position was for a Service Technician; a role tailored for individuals interested in growing within the maintenance field. I took a chance, applied, went through the interview process, and began my journey with AIR in January 2022 as a Service Technician II at a garden-style community.

From day one, the environment was dynamic and hands-on, perfect for someone like me who learns best by doing. I was consistently busy, constantly learning, and surrounded by a supportive team. What stood out immediately was the camaraderie, it reminded me of the bond I had in the military. I built strong relationships not only with my team but also with leadership and vendor partners.

In September 2025, I was promoted to Service Technician III and transferred to a mid-rise luxury community. This new role brought greater responsibility overseeing service requests, scheduling vendors, and managing unit turns. It was both challenging and rewarding, and it allowed me to showcase my leadership abilities and work ethic, much like I had done during my military service.

By March 2025, I had completed AIR’s ASCEND leadership program and was promoted to Master Service Technician. Achieving this milestone within just three years is a testament to AIR’s commitment to internal growth, mentorship, and recognizing hard work.

AIR Communities has become more than just an employer; it’s become a home. For veterans or anyone searching for a place where they can grow, lead, and be part of a mission-driven team, I can confidently say: it is possible with AIR. With dedication and support, you can build a meaningful career here just like I did.

.  Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc).
.  Immediately record all telephone and in-person visits on appropriate reports.
.  File all guest cards and maintain records according to established procedures.
.  Demonstrate communtity product knowledge to prospects by the features and benifits; close the sale.
.  Have prospect complete application and secure deposit / monies accordance with the company procedures and 
   FAIR HOUSING requirements. Update availability report, process applicationsfor approvals.
   (i.e., credit check, rental history, etc) Submit processed applications to the Property Manager for approval.
.  Follow up with current applicants regarding status and getting them approved in a timely manor.
.  Ensure apartments are READY to view everyday and move-in READY on or before the move in date.
.  Secure new resident's signature(s) on all appropriate paperwork prior to move-in.
.  Orient new resident to the communty.
.  Attracts tenants by advertising vacancies; obtaining referals from current tenants; explaining advantages 
   of location and services; showing units.
.  Contract with tenants by negotiating leasing; collecting security deposits.
.  Accomplishing financial objective by collecting rents; payng bills; forecasting requirements; preparing  
   a monthly and annual budget; scheduling expenditures; analizing variancies; initating corrective action.
.  Maintain property by investigating and resolving residents complaints; enforcing rules of occupancy;
   Inspecting vacant units and completing repairs.
.  Secures Property by keeping in close contact with security patrol service making sure they are 
   establishing   and enforcing precautionary policies and procedures and responding to emergencies. 
.  Making sure all security camera's and devices are being maintained and are in great working condition.
.  Enforcing occupacy policies and procedures by contacting violators.
.  Prepare reports by collecting,  analyzing and summarizing data and trends.

I was brand new to leasing. I started last June during peak season. Please spare yourself the stress and stay away from the Colony at Kenilworth in towson. My co workers and I received NO formal training and were left to figure things out. You feel like a idot when a resident walks in and you can't answer there question because you were not trained. Since it is mostly college kids that office is crazy from april-aug. You work sooo hard you barely have time to think! The month of august is the hardest month! We did about 15-20 move in's per day. Most of the students are rude and immature. They make the leasing process hard then you have to deal with their rude parents who baby them! That office has the highest turn over rate so do not get to attached. During the busy season management will beg you to come in on days and work over time! However once its the slow season you can ONLY work 35 hours per week. Which really cuts into your pay. Also the commission structure is terrible. Upper management once promised us $100 dollars per lease and that never happened! On top of it being a college community. The place is literally falling apart. It was bulit in 67 and the last update was done in 68. The grounds look awful your marketing path is sooo embarrassing. They do not have a "model" apartment so you have to show prospects the actual apartment which usally looks and smells bad. Go and look at the reviews they are terrible. The community has serious maintenance issues, bed bugs, roaches, mold! I constantly heard terrible stories from residents that were suffering. The company did nothing for them and does not care! I heard other Aimco properties are not that bad. So please stay away from the Colony!!!!!!!

My journey with AIR Communities has been nothing short of extraordinary, and it’s a testament to the company’s exceptional work environment and community spirit. What makes my story unique is that I’ve had the privilege of returning to AIR Communities not once, but twice over almost 11 years.

After my initial tenure, I sought new opportunities elsewhere, but the outstanding work culture and supportive team at AIR Communities left a lasting impression. My second departure was due to company downsizing, which, despite its challenges, turned into a valuable period of personal growth. During this time, I embraced the chance to travel the world, gaining enriching experiences and broadening my perspectives.

Even while I was traveling, I stayed in touch with Keith Kimmel, our President. The relationship we maintained throughout my time as an employee and beyond was inspiring. His support and our continued connection reinforced my sense of belonging at AIR Communities. When the time came for me to return, it was evident that AIR Communities was where I truly belonged. The strong personal connections and the exceptional work environment made the decision to come back a second time an easy one. 

For anyone considering joining AIR Communities, I can confidently say you’re stepping into a company that truly values your contributions and fosters a supportive, thriving workplace. The relationships you build, and the exceptional environment here make AIR Communities an outstanding place to work. And let’s not forget—the pay is pretty great too, which is always a nice bonus!


The internship program at AIR was an exceptional experience, highlighted by a well-structured weekly program that facilitated meetings with senior executives across the company. These sessions were incredibly valuable, as they not only allowed us to network with influential leaders but also provided deep insights into the inner workings of the organization. This exposure significantly enhanced our understanding of the company’s operations and strategic vision.

The culture at AIR is one of the most welcoming I’ve encountered. Every team member, from entry-level employees to top executives, was genuinely enthusiastic about sharing their knowledge and experiences. Their openness created an environment where I felt encouraged and supported throughout my internship. I was particularly impressed by how invested everyone was in my growth and development, consistently offering guidance and advice on how to excel in my role.

Moreover, the hands-on experience was both challenging and rewarding. The AR team in the SSC ensured that we were thoroughly prepared for the tasks assigned to us, providing comprehensive training and ongoing support. This approach not only built my confidence but also allowed me to contribute meaningfully to the team’s objectives. 

Overall, interning at AIR was an enriching and fulfilling experience. The supportive culture, combined with the opportunity to engage with senior leaders and the thorough training provided, made it an ideal environment for personal and professional growth. I am eager to return next year and continue building on the strong foundation I’ve established during this internship.

A typical day at work:
Every day brings a mix of financial analysis, reporting, and cross-functional collaboration. It’s a fast-paced environment where you juggle multiple deadlines, problem-solve unexpected challenges, and support key business decisions.

What you believe you learned:
I’ve strengthened my technical skills in financial systems, deepened my understanding of operational finance, and developed sharper communication and leadership abilities. There’s constant learning as projects evolve.

Management:
Leadership is engaged, approachable, and invested in developing future leaders. Managers provide helpful feedback and create space for team members to step up and take ownership.

Workplace culture:
The culture is hardworking and performance-driven but also supportive and team-oriented. People genuinely want to help each other succeed, and there’s a strong sense of shared purpose.

The hardest part of the job:
Balancing a heavy workload with tight deadlines, especially during peak periods, can be challenging. Prioritization and time management are critical.

The most enjoyable part of the job:
Collaborating with smart, driven colleagues and seeing your work directly impact company performance. There’s a real sense of accomplishment when goals are met, and contributions are recognized.

This company has ebbed and flowed overtime. From an outside lens, it seems that the upper management are heavily invested and care about the team, along with the varied perspectives from team members. This company rewards hard work, hard conversations, and is as transparent as possible. 

With my overall limited experience in the professional realm, I believe that this company sets the bar high for how people could be treated. From vendors, to investors, to the janitorial staff; this company treats one another with respect, dignity, opportunity, and countless other positive adjectives. My favorite part of this company is the messaging, especially to its staff. Work-life balance is a priority in this company, and we take a proactive approach. This company and its management team(s) lay out expectations of one's role and how/when things get done. However, they supply us with tools, like dietary plans, exercise routines, time management strategies, and more. 

My favorite part of the messaging is how it's on us to build our work-life balance. The company provides all it can, however it cannot provide us with the true work-life balance. That is because it is different for every single employee. That is why I greatly appreciate the tools given to us. We get to craft our work-life balance, and make all parties happy.

I worked for this company and found quickly that I loved it! I love property management!! Soon after I started in the Tampa area in 2006, I found out however that I was in the minority of company supporters. I had several friends who had worked for the company and warned me of its changed direction. Needing the job, I stayed and pushed through the drama. I lost several friends that were Property Managers to other companies and even a Regional Manager; they were replaced with ruthless and emotionless bog trolls. When I transferred areas to Orlando, I had a renewed sense of pride in my company. Maybe it *was* just the local team leaders in Tampa. Oh no. The economy tanked and we lost all Orlando leadership to be usurped by the Tampa leadership again. Great. They get you to do their dirty work, treat you horribly, don't recognize your obvious achievements and then insult you with further "slave labor." I lost even more friends on entry level, property management and even top level Learning and Development Managers to other companies. They let me go because they eliminated my position (which I do understand happens) but when I applied for Unemployment Benefits, they countered my claim stating that I was terminated for cause! WOW!

A typical day working at AIMCO was a little different everyday because I was usually at different properties but I usually would walk property inside and out daily, check and return emails, daily meeting with the staff, evaluate and rate staff quarterly for awards or pay raises, taking care of residents issues/conflicts, schedule resident events or parties, answer and return phone calls, conference calls, Manage/Train other managers (Mentor), get mail, pay bills, collect rent, send out late notices, Certification/Recertification, create and follow budget, buy all property supplies, process applications, credit & criminal check, communicate and schedule vendors, send out infraction letters, eviction letters/court, move in and move out residents, schedule turnovers, meet deadlines.

Being able to travel to so many different properties, I had the chance to learn so much more about the Property Management business.

The management team was one of the best supportive teams I ever had a chance to work with along with the co-workers.

The hardest part was when I arrived at a property and not knowing what issues were happening with that particular property.

The most enjoyable part of my job was getting to meet a lot of new and exciting people.

Top Job Titles	Average Salary
Maintenance technician 1352 salaries reported	$23.74 per hour
Leasing consultant 340 salaries reported	$20.07 per hour
Service technician 62 salaries reported	$22.84 per hour
Apartment manager 187 salaries reported	$83,623 per year
Resident care specialist 72 salaries reported	$22.10 per hour

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