warehouse technician

warehouse worker

warehouse supervisor

warehouse lead

support specialist

AMC Health

What is the best part of working at the company?
The best part of working for this company was helping the patients navigate the healthcare system and better understand what they can do for themselves to manage their medical conditions and achieve better health.

What is the most stressful part about working at the company?
Mainly developed towards the end of my time with the company there was a change in upper to middle management and the culture changed in a way that those doing the work did not have the same capability of providing input into how to manage the change in the accounts that was actively happening. TCM's were starting to be more micromanaged and problems with the documentation system and the phone system being reported were being ignored or blamed on staff error. Some of the reported issues having been ongoing for a few years.

What is the work environment and culture like at the company?
From team member to team member the environment was probably the best in all the places that I have worked. Team members always willing to help one another and looked out for each other whenever someone else was having difficulty with educating a patient, getting information to go through to a provider, accessing resources available, etc. Original management was exceptional however, changes in the past year started to affect the morale and feeling of job security. TCM's started to feel that they had no voice in the changes that were being made and were at risk of losing their jobs if they spoke up. 

What is a typical day like for you at the company?
Sign in to system 10-15 minute pre-conference type meeting with Team Lead which was one of the only good changes. Then the day starts with calling the patients that have had a negative change in their biometric trends and this often continues throughout the day, once completing those calls the TCM moves on to calling those who have a scheduled monthly update, followed by calls to those who had a recent doctor's appointment or have and upcoming doctor's appointment. Patient queues are typically between 130-160 patients.  It's normal for Monday's to feel a little overwhelming especially when there was a three day weekend.

Management at the local level is great but upper levels do not seem to pass on $ in hourly pay for all the techs do.

Many folks do way more than they should and are not compensated for it. We had a mass exodus of folks leaving the company as management did NOT listen.

Culture local is good but they pay way off the mark: sub par or worse for this market.

Enjoyable is the location and lunch the hours rock 7am-330pm, Perfect for moms  

What is the best part of working at the company?
Remote work, only required to work 4 out of 8 hours a day, no accountability and no human resources 

What is the most stressful part about working at the company?
Not getting accurate pay for proven hours worked.  You have to wait until the next pay period. 

What is the work environment and culture like at the company?
Do as we say not as we do. Ignorance is bliss.

What is a typical day like for you at the company?
Mundane, redundant, easy work another remote job at the same time.

AMC Health provides continuous visibility into individual patient’s health status.  AMC health  solutions empower each patient to take a more active role in managing their health and improving their quality of life. Remotely assesses patient health problems and needs.  The goal of the program is to teach each member to self-monitor and  to take an active role in improving their health.

You're underpaid, at will employee, they switch your schedule at will, right now about a year overdue for a new system that was supposed to launch in february (it's september), just wont a multimillion dollar deal with the VA, gave everyone a 10 cent raise. You have no voice, there are no spots for advancement, I had to teach myself most of the job, there's no training you're thrown to the wolves, and no sick time so when I got the flu they took all of my PTO away. Stay. Away.

I was excited to work from home and have less miles and hours on the road. 

The work isnt hard, but the expectations are high and staffing is low. The equipment is horrible and gave inaccurate results for patients with chronic illnesses and I would be required to send them to the doctor for review, even though I didn’t trust the readings. 

We had a lot of layoffs right before I left which made my final decision to move on. Lost accounts. 

AMC Health is providing virtual care and monitoring services to thousands across the USA, including many thousands of Veterans. 

Team is passionate about this mission - culture is collaborative, supportive - small company means no bureaucracy, little politics and just focus on taking care of patients. Tech orientation means lots of innovation in machine learning/AI, cloud computing, in a mature (i.e. no tech-bro's) environment.

Im a Nurse. My first time ever working as a TeleHealth Nurse, and they were aware of this, and they still hired me. Then they started to shift me around to different departments, all the while, telling me, "the more I knew, the better of job security for me" That was a lie from the demon's pit. DO not work for them, they use you and throw you away with no reason. 

Alot of micromanage. No job security. One mistake and your out the door. I don't understand how the CEO does not realize how unhappy and unhealthy the work environment is. 
Anytime I asked for help I got in trouble, there's alot of chiefs telling you how to do things and they all tell you something different. If another supervisor sees it, you will get in trouble.
Lack of communication. 

Company is growing, with great on boarding procedures and President. Thereafter, the company lacks support and clear-cut direction from direct management. This company could benefit a lot more people and have endless growth if management could get themselves in order.

Top Job Titles	Average Salary
Warehouse technician 1 salary reported	$17.50 per hour
Warehouse worker 1 salary reported	$55,000 per year
Warehouse supervisor 1 salary reported	$55,000 per year
Warehouse lead 1 salary reported	$20.00 per hour
Support specialist 1 salary reported	$36,000 per year

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