paramedic

labor relations associate

ct technologist

mammography technologist

ARA Diagnostic Imaging

Very poor management in some clinics. You are expected to help everyone in every modality. That is on top of your sedations and busy work load. Management shows favoritism to certain employees. They will write you up for every single mistake. You are not recognized like all the other employees, yet you do the most. The minute you step into your site you are not sure if management will pull you into their office for upsetting someone or making a simple error.    ARA was a great place to work. Now everyone (not just medics) fear losing their job. If you are just getting off the truck working in a busy city, you are about to get burned out yet again. I miss my friends made at the work place, but not the stress. Most all employees are now on anti depressants or benzos. I wish this company would realize they will lose everyone good. You may start off making good money, but you may only receive a 30 cent pay raise next year. No room for advancement. You will get off holidays, but it is almost impossible to get extra days off. If you need them you will join the FMLA team. ARA may become a great place to work in the future, but for now the turnover rate is extremely high.

My manager was an amazing person, but her hands were tied by certain rules of the company. Time off has to be requested far in advance and you have to have the PTO to cover it or it will be declined. If you call in, you receive occurrences and after 6 occurrences you are fired. It doesn't matter if it was related to a serious issue or you were off floating the river. They used to give out a bonus to their employees, now they do a points thing that can be used to buy gift cards. A lot has changed in the last 2 years, they used to be rated as an awesome place to works for a lot of years in a row. That is no longer the case. The pay as much as Target pays their cashiers but you have a lot more stress and headache.

You are “scolded” when you call off either due to illness or personal issues. Written up after 3 call offs or leave early or come in late.  ARA states they are family oriented company however they are not. I went through a major disaster (hurricane Ian). Not even so much as a phone call to see if I was OK. On top of that they took my 3 days vacation that I had and used it to cover the first 3 days of almost 1 month of not being able to work due to not having power or internet because of the hurricane and then docked me for the remainder of my time out of work. There policy is “If you are not making them money, you r useless to them”.  They do not care about their employees.

ARA has a very professional system that values core values of integrity, compassion, and teamwork resulting in excellence.

However, as one of the largest radiological practices in the nation, dealing with the size is a significant hurdle.

ARA faces challenges that all 600+ employee medical providers deal with, which is managing the hundreds of essential moving parts.

The customer service agents who receive little training and take the brunt of all customer attitudes are also subject to monitoring and metrics. It is the harsh reality of a call center with the increased delicate details related to healthcare treatment.

Don’t get me wrong, this company has helped me grow as a professional, however, I have never worked for a more overly critical, extremely busy job before. The lack of communication (or lack thereof) within the company is maddening as if we were to magically know what is going on. Word of mouth is the preferred method of communication. And be sure that you will be evaluated on your work monthly, expected to perform flawlessly and manage an almost unmanageable schedule with little help from support staff. 
Benefits are decent, PTO could be better as well as a work life balance. The business office gets all the perks and I’m convinced this is why they Have been rated the Top work place in Austin for the last 4 years. They don’t base it off the actual staff who make the company run.

As a paramedic you will only ever work as a paramedic; there is no tuition reimbursement and they do not really offer paramedic manager positions. While the pay was good and the benefits are somewhat competitive the clinic managers use the paramedics as aides for all the other departments. Obviously some managers are better than others however, the paramedics are the 'low man on the totem pole' and will be used more as tech aides than anything else.

I loved working here at first. But since the company joined rad partners it has gone down hill. Employees pro was changed from 6 hours of pto to 4.67 hours of pto per pay period. There is too much drama and the assistant managers/ managers do nothing about it besides engage and add for fuel to the fire. They allow people who have anger problems work up at the front and have blow ups. They will turn patients away who have cancer or are extremely sick because they can’t put down 20% of the exam cost at the time of service. It’s all about $. 

What is the best part of working at the company?
Working in a cubicle. Sometimes there’s food provided. Remote work is optional.

What is the most stressful part about working at the company?
Micromanagement and very little pay

What is the work environment and culture like at the company?
It’s relaxed but very stressful 

What is a typical day like for you at the company?
From the moment you click in you get overwhelmed with phone calls and you’re barely allowed to take a breather or you get written up. It’s extremely stressful

I loved it at ARA.  They are a growing company so there are issues, especially with management not understanding the daily operations of the clinical staff, but the day-to-day work environment is excellent.  
There is a sense of office politics with the management favorites (friends, drinking buddies, etc) getting the advancement and perks so if hired I would strive to make friends with your management.


What is the best part of working at the company?
Most of it is easy and you get to work from home. 

What is the most stressful part about working at the company?
Everything is in the manual no real training 

What is the work environment and culture like at the company?
Remote work . Depending on who your supervisor is determines if you get help on anything. 

What is a typical day like for you at the company?
Busy, a lot of phone calls back to back. There are slow days, which makes the day go slow.

Top Job Titles	Average Salary
Paramedic 3 salaries reported	$28.67 per hour
Labor relations associate 4 salaries reported	$20.00 per hour
Ct technologist 4 salaries reported	$41.48 per hour
Mammography technologist 3 salaries reported	$33.67 per hour

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