shift leader

assistant store manager

store manager

retail sales associate

cafe team leader

ARCTERYX

Working sales is pretty straight forward, however, being an outdoor equipment store means you get to work with a really awesome clientele base that often shares your own interests. 

Because the product is pretty much the best gear out there, you really get to learn a deep understanding of performance outerwear. Most days are pretty straight forward and consist of re-stocking, cycle counts, and general daily operations in addition to helping customers find the perfect gear for their needs.

Co-workers and management are really friendly and understanding. Getting shifts swapped and time off is just a matter of communicating with everyone. 

The hardest part of the job would be the infrequent occasions when customers have issue with the price point of the equipment. Very rarely does this happen, but when it does it is easy to explain why the pieces we sell have the price point they do.

Arc'teryx is a relaxed and enjoyable environment to work in. My management staff while I was there was friendly, easily approachable and understanding. We got really deep discounts with the employee discount program, and we got the chance to train to elevate your job while I was there. They (the managers) were always there to support me in my career path and motivate me to do better through positive reinforcement. It helps that the team is still there and I still go back just to say hello and laugh with them. The company is growing and there is limitless room for growth within  a position. Promotions happen quickly and you feel supported. 

Arc’teryx is awesome, it’s by far the most relaxing environment and most easygoing company culture that I’ve ever had! Brand new uniforms of your choice within the provided upcoming new products list every season! And you get to keep all the pieces when u leave the company! From organic cotton graphic tees to technical purpose/weather focused gears; from hiking shorts to cozy Covert Cardigan; from the most famous Arc’teryx well known best seller Atom LT Hoody to A2B Commuter Biker Jeans! You name it! 

Such a fun and engaging place to work! My coworkers all have similar interests, which makes going to work an enjoyable experience because we all interact with each other, as well as with customers over common interests. Also, customer service training emphasizes the importance of developing rapport with the customer, which has really advanced my own personal communication and social skills.

What is the best part of working at the company?
you can get free stuff if you want

What is the most stressful part about working at the company?
too many bulk buyer customers
management sucks

What is the work environment and culture like at the company?
management is completely useless

What is a typical day like for you at the company?
lame stressful retail, unless its slow then its mind numbingly boring

The training was top-notch you receive continual training when you first start.
When you’re a seasonal employee sometimes if you’re not close to another location job openings are very limited. If you prove yourself you can get a permanent position if it’s not a pop-up location. Managers were very well trained and always provided positive feedback. 

Product Guides are there to provide guests with product knowledge and recommendations. Being an entry level position the pay is minimal at best, but after 60 days you have access to substantial discounts within the Amer sports portfolio of brand. There is lots of talk about promotion from within but in the years I worked for the store I only saw this take place once. 

District Manager did not properly investigate theft by a store manager and retaliated by refusing to promote without reason and false HR complaints. HR was unresponsive to complaints.  Company committed wage theft and refused to make their part time employees whole in accordance with  employee handbook.

Arc’teryx was pretty cool, especially if you enjoy the outdoors. Before they cleaned house and added new management, working there was awesome; I really saw myself being there for the long run. Once the changed happened, the new boss ruined everything nice our store manager had going on. We went from working in an awesome team environment, to just a normal retail store.

What is the best part of working at the company?
If you’re into the activities the company is founded on, you get lots of benefits and encouragement to pursue the outdoors. 

What is the most stressful part about working at the company?
Being in the retail side of it all is the same as most retail. Guests can be problematic at times and constant visual updates.

Top Job Titles	Average Salary
Shift leader 49 salaries reported	$27.14 per hour
Assistant store manager 31 salaries reported	$34.09 per hour
Store manager 8 salaries reported	$96,031 per year
Retail sales associate 4 salaries reported	$28.37 per hour
Cafe team leader 3 salaries reported	$30.15 per hour

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