data entry clerk

customer service representative

payroll specialist

client services specialist

enrollment specialist

ARIS SOLUTIONS

I worked as a data entry specialist here for 5 months. I was promised a "rigorous training program" and a training "buddy". After starting the job, I was given little to no training at all and was left to teach myself what I could through their dated training printouts. There were large swathes of important information completely missing from these printouts and I regularly had to ask for clarification from the team. I routinely made mistakes that needed to be corrected over time because I wasn't given proper guidance or training. 

After about 2 months at the job, I was put on a probation that was meant to last only 2 weeks, but ended up lasting 9 weeks. I was regularly threatened with termination so early into the job, that I had not even received my sign-on bonus yet (which turned out to be a pathetic $200). I was given demeaning and unhelpful comments from my supervisor. Any sign of progress from me was never rewarded, I was only scrutinized and spoken to in patronizing ways, usually being told "I just think that someone of your tenure would know more than you do", which is just not at all constructive or helpful.

The data entry team has a horrible attitude problem. Not only did my supervisor use her valuable time with me in meetings to demean me with hurtful comments or threaten my job, my "partner" for edit days on our timesheets was horrible. She would scowl at me, mumble at me, get frustrated with me at a moment's notice, and act completely disinterested and at worst, annoyed at my existence. The moment any veteran employee walked into the door, she was all smiles. But not with me. I was treated as a burden for her to deal with, and it caused me to dread coming into work most days because I despised working with her. Nobody wants to help you in the Teams group chat. I asked questions and provided screenshots on very niche and uncommon problems that were never addressed in my training. Sometimes I would just get ignored, and other times I got half-answers. But every time I asked a question, it would be recorded and classified as an "error" on my probation.

I was fired 5 months into the job only about a week or two after I had to attend a mandatory company wide anniversary party. Even while under probation and being threatened with termination, I still attended this meaningless party in order to appease my supervisors. Just knowing that they were planning on my termination while I had to applaud the company for all their achievements just makes my blood boil. Not only that, I had spent the entirety of my probation regularly working overtime. I would stay late with the rest of the team until sundown in order to make sure all the work was done. I would come in on Sundays as well. The job was exhausting. It was truly an insulting experience to be worked that hard on a regular basis, forced to comply with the rigid guidelines of my probation, spoken to in demeaning ways by my supervisor and co-workers, and made to clap for the company and how great they are, only to be told to "we're just gonna let you go" anyway.

Horrible work/life balance, awful leadership, unsatisfactory pay, toxic people. DO NOT WORK FOR THIS COMPANY.

*some of these reviews aren’t about working for ARIS, they are people who worked for companies ARIS did payroll for - MINE IS about working FOR ARIS* 
I haven’t been with ARIS for a long time (yet!), but wow. I am so extremely impressed with the training process. They really have sat down and said “we need all the important information, references, and sources for each employee to be available to them”, even more they made it happen! Every department is so friendly and works together whenever necessary or possible. Beyond that - the employees in each department are so diverse, you can guaranteed to find some people to laugh with and people you relate to.  I think even more, the supervisors really consider this when deciding where to place you and who you train with. I’ve also met so many employees who started with one area of work and now do another (by choice or advancement) which is very encouraging to see! 
They pay well, smokers can have a smoke break twice a day usually (Id say this might depend on your job title and your workload but generally they respect it and don’t judge you), 30 minute lunch break, possible overtime, training at a pace that works for each employee and flexibility to learn by doing and asking questions instead of sitting around watching other people work for days on end. 
Their benefits are really amazing as well. The people who work here care about the company as well as about their employees. They want you to laugh, to have fun, to succeed with a smile. For once I can actually see myself with a company for a long future, that alone is so exciting - and here’s the thing, they are so happy I am excited about that! If I wasn’t, I can guarantee they would do whatever they could to address whatever problems were in the way and find a way to fix them. 

My typical work day started with going to my clients apartment in his complex. I would wake him up and help him up out of bed. I would help him into the bathroom, get him dressed, make sure he is standing/sitting down safely before walking away to start cooking breakfast and gathering my client's medications for each day. Then I would start doing his laundry then check the mail. After that, I would start prepping food for the rest of the day's meals. The hardest part of my day was trying to balance myself while holding onto my client while his arms and legs flail due to his Parkinson's Disease. The most enjoyable part of my day working for my client was the jokes he used to tell me and the fact that my day was laid back and relaxed and I felt like my own boss and got paid to do it. Unfortunately, I only spoke to management on the phone and it was very easy to get a job through this company.

A typical day would consist of taking them to and from school.  Taking them to doctor's appointments.  Sometime over night trips on vacation or long weekend.  Usually anything that consist of getting out of the house to just explore.  Sometimes we learn about nature by just being outside.  Our daily activities are usually structure on a routine.  There really is not a hard part of the job.  Learning to have patience with someone with special needs let get a better perspective on life of your own.  The most enjoyable part of the job is the little things they say or do to make the day so much better.  How you treat and approach a special needs person gives you ten folds of joy at the end.

If you enjoy the non-profit sector, treating people with respect and working to help others ARIS Solutions is for you.  In 3-1/2 years I have been able to learn my initial position and grow with the experience.  I appreciate the working hours and flexibility.  Management implemented a fair pay scale which is based on education and/or experience.  Each department has room to grow and cross training is amazing.  We are all on the same team as the end result is not profit but to help others in our community (and Veterans in a few other States).  My coworkers treat me with respect and we support each other.
    


Working for the people is great. Getting paid on time was another thing. They say they are just a payroll company, but if you don't get that paper with all of your hours in on time, they will not pay you. And worse, they will not tell you and you have to wait until the next pay period if you if you even get paid by then. They don't care if you get paid or not. Waited more than a month at one point to get paid. All the bills were late and power got shut off but had to keep working. Never knew when payment was coming and when you call they are rude and obnoxious about it. Apparently, they have the power to fire you, even though you did nothing wrong. Its okay though because I'm sure they get paid on time every time.

What is the best part of working at the company?
They rarely need anything from you if you have questions they are right on it and they are always prompt

What is the most stressful part about working at the company?
Clocking in systems they can be tricky to navigate 

What is the work environment and culture like at the company?
I work in the field. Aris is only a pay company, but it’s a wonderful place to work.

What is a typical day like for you at the company?
I do home healthcare so I go in and take care of people in their home so that they are able to stay at home and not be in a residential home

I recently became employed by this company after 5 separate interviews. One phone, and 4 in person. I went into it explaining my lack of knowledge about payroll, but also my previous back office banking experience and willingness to learn. I got the job, and was reassured it would take a while to learn everything and not to be afraid to ask questions. After 14 days of employment, I was let go. When I asked why, I was vaguely told it was for not "knowing enough" about payroll, and not being a "good fit" and they wouldn't elaborate. How 2 weeks is long enough to learn a whole new system and everything to know about the job, is beyond me. Good riddance!

ARIS SOLUTIONS is more worried about winning contracts than it is about anything else. ARIS SOLUTIONS wants to look good everything is swept under the rug and if you need a break ARIS SOLUTIONS despises you.

Training is disgusting. It's too short lived and you're left to figure it out on your own. ARIS SOLUTIONS management only care about image.

If it weren't for the meager amount of staff that make it less than a hostile work evironment it would be not worth setting foot on campus.

There is a reason ARIS SOLUTIONS will never win awards for one of the best places to work in VERMONT. ARIS SOLUTIONS is lucky to still be in business. VERMONT could do better.

My job at Aris is great. A typical day consists of me waking and helping an elderly woman get up and ready for the day, which includes: checking her blood sugar, giving her medications, assisting  her with dressing, and preparing her meals. I have learned the simple little quirks that people have that many do not realize unless they spend a large amount of time with that one person. 
I work by myself and do not have co-workers. 
The hardest part of the job can sometimes be the woman's attitude as she can talk in an ugly tone at times. What I enjoy the most is watching the elderly woman do things some days that others she cannot as well as our conversations.

Top Job Titles	Average Salary
Data entry clerk 5 salaries reported	$21.10 per hour
Customer service representative 1 salary reported	$23.00 per hour
Payroll specialist 1 salary reported	$22.00 per hour
Client services specialist 5 salaries reported	$20.20 per hour
Enrollment specialist 3 salaries reported	$20.17 per hour

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