maintenance technician

make ready technician

leasing consultant

hvac technician

maintenance supervisor

ASPEN SQUARE MANAGEMENT

After 2 months of working here I knew this job wasn’t for me. I am empathetic and find fulfillment in making a difference in peoples lives. This is a very repetitive job where, as the leasing agent, you will come in every morning and follow up with all of the leads saying the same thing over and over again. I enjoyed getting time outside of the office to turn on lights in vacant apartments and touch them up for cleaning when necessary. I really enjoyed helping the prospective and current residents when they reached out to us, however it was nowhere near busy enough to keep me occupied every day. I created tons of Craigslist posts when we were slow (which was usually 70% of the year) and it felt meaningless. I learned a lot in this position and it was a great job to start out and gain some independence. I learned a lot about communicating and deescalating conflict, however this was more on my own and less from the training by the company (because that’s not really my job although it was expected out of me whenever possible). I really appreciated learning how to do this, however I felt discouraged when I overstepped or tried helping too much and was reprimanded for it. The expectations and the lines between what was okay and what was unacceptable were unclear so it made it difficult for the leasing agents (we spoke about this and I was not the only one who felt this way). It’s a great job where you can make decent money, but it gets old after awhile. All of my coworkers were very negative and it was clear we were all here not because of a passion, but because of a financial gain. It was an easy job and I loved the two properties I worked at (they were gorgeous and the residents were really easy to work with). Overall I would recommend this company but if you hope to promote or grow with the company I would make sure that is an option during your interview as well as map out a timeline, otherwise they’ll make empty promises just to make you stay. 

I have been working full-time for Aspen Square for almost 6 years and prior to that had worked on a part-time basis as a leasing consultant while in school. Upon seeking a full-time position at Aspen, I was given the amazing opportunity to train in a completely different department that I was very interested but had little prior experience in. This opportunity was so invaluable to me in determining where my personal interests actually lie, and is a true example of Aspen's willingness to grant hard-working individuals the flexibility to determine where one's skills can be best utilized - for the benefit of the employee and for the company. I have since been given a leadership position in this department after continuing to strive over time. Aspen will push and challenge you to grow, but will also be the first company to reward and recognize strong work ethic, perseverance, and a team mentality in its employees. The people that I work with on a day-to-day basis are by far some of the most intelligent, creative, and innovative in this industry and it is easy to become a better individual by being surrounded by the amazing people that Aspen has cultivated in its team. The work is interesting and will constantly keep you on your toes as the industry and properties in the Aspen portfolio evolve, but the people you meet that become like family will keep you coming back day after day - wanting to do and be your best. The environment is very casual in the Corporate Office and for me personally this position provides a really unique  balance of time spent in an office and time spent out in the field visiting various properties throughout the country. I have learned and seen so much during my career here thus far and  hope to continue to do so every day as I grow within this incredible company.

I really do enjoy working for Aspen Square Management.  They are a family oriented company that truly cares about you as a person.  

The company hands you the tools you need to succeed in this business and walk you through it until you are engrained in the "Aspen Way".  Anything you need to reference is in a Company Manual, Leasing Training Tips, and a Onesite Manual; which are all constantly updated and updates are distributed. 

Daily I will go through all aspects of the Operations side of a Property Management position.  I deal with anything Resident related, Oversee Leasing and their goals, Make sure all paperwork is submitted to our Home Office and double check that Maintenance is running smoothly.  Luckily we have Maintenance Foreman who are on an equal level as the Manager and it takes most of that off of the Manager's plate.

My Managers are all very Thankful individuals and complimentary of the hard work we put in.  They are encouraging in even our every day goals.  I enjoy working with each and every one of them and couldn't ask for better Mentors and co-workers.

The hardest part of the job is always the unpleasant Eviction, Collection, & Delinquency process.  It will never go away forever, no matter who you work for.  It just takes diligence and rapport with your Residents to make it a rare issue on your property.

The most enjoyable part of my job is the Resident Retention.  Seeing the smiling faces come into the office, watching the renewals flow in, reading the stellar apartmentratings.com reports, etc. are what make my job as a Community Manager worth doing.  Between the Residents' happiness and the encouragement we receive from our bosses, owners and peers, I would say those are the reasons why I feel that I have found my life time career.

My day starts at 9 am and ends at 6pm
I start with my prospect's calls and warm calls, open models, make sure the office looks good, feels good, and smells good. That usually gets me through the morning.  Throughout the day I work on applications and make sure everything is prepared for each tour that might potentially come in as make sure we are prepared for any walk- ins. As well as take care of any resident's questions or concerns!
I have learned so much in my role as a leasing agent! Day to day lessons as well as life lessons, I have learned to be more personable as well as how to handle any tough situations. I've learned to be outspoken and more outgoing which is important within this role as you will be talking to people all day long! 
Management has been nothing but supportive and extremely understanding! I personally don't call my manager a manger, I like to call her a leader as she leads me in the right direction and works through any of my struggles with me, rather than against me. She makes the learning process fun and engaging, truly making coming to work enjoyable!
Aspen's culture is truly unmatched! Not only will you have an amazing relationship within your community, but you will also have an AMAZING relationship with everyone from other sister properties! This place is more so like a second home as everyone has your back, and they will always push you to do better and keep you motivated! 

I originally read the reviews before interviewing for this company and after working here for 2 months I am now leaving a review because they did not do it justice. This is a very, very well structured company starting all the way up from their home base in Massachusetts. I am at the Arizona locations and have worked in Customer Service for years and I can say without a doubt that this is the best corporate company I have ever worked for. You can feel in your interview how much the management team actually cares about building successful teams and are not just looking for bodies to fill roles, but actually take the time to analyze your skill set as well as your wants and priorities in a job and find the role that fits you best. Once being brought on board, the training program was extremely well laid out with very little stress or pressure or being "thrown to the sharks" on your own. This company is very flexible on schedule and location and you really get to choose your pace and advance within the company as quickly as you'd like! All around great experience with the management and team, you get plenty of freedom to organize your day to your liking, and everyone is very genuine and team oriented. My only complaint is pay, for such a successful corporate company with the ability to build such great and lasting teams, it is very much a bummer to know that I could get into the same roll tomorrow with another company at a significantly higher pay rate. However, promotions come quickly and I always feel heard when discussing this topic. I highly recommend Aspen to anyone looking to get their foot in the door to a career in Property Management!

A typical day would be showing up and getting stated into projects and then being pulled off project to do something total different after having said project agreed to before we set up and started.  Learned: was teamwork among the professionals, to stick together amongst the chaos and mayhem of management.  Management: incompetent, untrained, unwilling to learn from the professionals that they hired.  No time, labor, or material management training whatsoever, nor willing to accept it from those of us who did.  Complained about productivity, while not accepting the fact the property was in such disrepair and the projects required longer to accomplish. The faster that we did the jobs, the more we were expected to do with unrealistic timeframes.  Job security and advancement ? - a joke, broken promises.  Safety? even a bigger joke.  Its written in big letters across the back of the company t-shirts.  Pushed by management to do projects so fast, that when push back came from professionals that you were told you could go home.  Co-workers: one of the reason I stayed as long as I did. We had a great team assembled, just not allowed to do our jobs properly.  Hired professionals to do a job, and then tried to get us to do everything backwards and upside down.  Not willing to let us do the job right. Character, Integrity, Trust, Respect, Responsibility, Honor-traits I was raised and trained in, that still mean something to us professionals.  Traits in my 25 years as a professional in the trades, this company lacks nor cares about pursuing or exhibiting.  The employee is no longer an asset, but a consumable to be used up and thrown away.

After four years serving as Foreman for both Tallahassee properties, I experienced a work environment that became increasingly difficult to manage due to inconsistent leadership, lack of accountability, and unrealistic expectations.
Leadership & Support
Leadership involvement was minimal when support was needed but highly focused on remote oversight and micromanagement. Communication was often unclear, and decisions frequently shifted, making it difficult to maintain stability and effectively lead the team.
Team Environment
Maintaining accountability among staff was challenging due to inconsistent enforcement of workplace standards. This created an environment where expectations were unclear, and managing daily operations often felt more reactive than proactive.
Safety & Compliance Concerns
Cost-saving measures sometimes appeared to take priority over best practices. This created ongoing concerns regarding safety procedures, compliance, and long-term operational risks.
Workload & Work-Life Balance
During peak “Turn” season (May–August), workload expectations increased significantly, with 15–20 units per week alongside inspections and safety responsibilities. Long hours and limited support made maintaining work-life balance extremely difficult.
Bottom Line
While the role offered experience, the lack of support, high stress, and operational challenges made the position difficult to sustain long term. Prospective employees should carefully consider whether this environment aligns with their expectations.

While I had a good experience working under my direct community manager, I unfortunately cannot recommend this company overall. Upper management was a major disappointment. The environment often felt toxic — reminiscent of high school cliques, where gossip and favoritism were common.

There were frequent instances where employees were unfairly singled out or criticized for things outside their control. For example, despite the company’s refusal to invest in much-needed apartment upgrades, on-site teams were blamed when leasing performance suffered. One specific instance that stands out is when both my coworker and I were assisting residents, and a guest walked in. I greeted them, asked them to have a seat, and let them know we’d be with them shortly — yet I was the only one reprimanded for not assisting immediately, despite my coworker not even acknowledging them.

The compensation also left a lot to be desired. The pay and commission structure did not reflect the workload or responsibilities expected, and even basic operational needs — like reimbursement for gas when using our personal vehicles due to a broken golf cart — were ignored.

Again, I appreciated the leadership of my immediate manager, but the broader company culture and support from upper management were lacking. Proceed with caution if you’re considering working here.

Aspen is fantastic, I would return to work for them in a heartbeat. The upper management from home office always has your back and work together with their managers as a team along with their leasing teams and maintenance crew.  I always felt like I was important in my role and maintained a "Whatever it takes" attitude to ensure that our residents were happy.

Of course no company is perfect, I hired in as a leasing agent in 2012 and worked my way up to assistant manager and finally property manager through 2017. I always felt my pay was fair and the benefits were decent. I worked at 4 locations in Michigan some of which i was simply helping out at when needed, and I was always happy to do. The only downside from my perspective is that they sell and buy properties often which is understandable from a business standpoint but as an employee that loves working for them but is unable to relocate makes it a bit difficult. Either way, I'm always looking forward to them returning to my area-where I would certainly love to return to my Aspen work family.

They make you feel like family both on the corporate management side and within my own community, having gone through a couple property sales and experiencing other owners/management companies I find it tough to work for anyone else other than Aspen.

Keep up the great work Aspen...and the only advice I'd like to give is COME BACK TO MICHIGAN!! :)

I was a property manager and I worked for them for about 9 months until i was let go for taking a break 1 day. I was actually still working too, went to get mini model stuff and put it together in a vacant unit and my boss supposedly called me in that time (less than 1 hr). I never received the message nor missed call on the office phone otherwise i would've called back. She has my cell phone did she bother calling that? NO! She said i was "ignoring her". I did hear from other employees shes totally delusional and cry baby when she doesn't get her way. Welp guess that's true! 

They under paid me for the job I was doing (my property was condos & apts.) however, i over looked that because i was passionate about making a positive change to a property that was in the hole. I made the changes in a short period of time which i feel totally USED for. I feel they just hired me to make the positive changes so they can bring in a family or friend to take over now that its peaceful. 

Totally taken back at this termination I have never experienced something like this before in my life! There was not even a verbal or written warning! I know they hired a new person which makes me believe you are nothing but a number to them unless you are apart of the "loop". Be careful when applying theirs favoritism. & if you don't mesh you get let go!

Top Job Titles	Average Salary
Maintenance technician 36 salaries reported	$25.26 per hour
Make ready technician 30 salaries reported	$22.37 per hour
Leasing consultant 53 salaries reported	$18.58 per hour
Hvac technician 12 salaries reported	$25.67 per hour
Maintenance supervisor 2 salaries reported	$29.75 per hour

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